Caporegime
- Joined
- 18 Oct 2002
- Posts
- 33,188
class one panels i would guess still aren't for "professional" as in, professional gamer 
or more seriously a doctor or something. but proper professional as in, air traffic control dead pixel looks like a plane is about to hit something, where faulty equipment is life threatening(ok so not a doctor at home but a panel for use monitoring a MRI machines output would be).
cost is different, warranty is different, some shops offer a dead pixel garentee where by they simply go through stock and check for dead pixels for a cost.
while legally you are entitled to send stuff back under DSR, and i think Gibbo may have said they do this, legally you are, well, pushing if not breaking it. you order a screen you get it out and check it, if its not as advertised and you do not want it any more because of that, well you can legally send it back under DSR. but what you're talking about is getting it, finding it works exactly as you thought it would and to the specifications you knew it had which included possible dead pixels and returning it for that reason, not because you changed your mind about wanting it, not because it isn't as advertised, but using those as an excuse for sending it back.
occasionally a company gives you bad service and your more willing to screw them. i've taken advantage of i think one mispricing situation but it was (as i've worked in a online shop before) what i was 99% sure was a cost price rather than the marked up price and heck i did it(as opposed to a price i knew would be under their cost and screwing them). but i'm also completely not one of these people that makes a huge deal and would demand it sold if they simply said, no, we're not doing that. in this case they were simply like, damn, good spot, go on then. same company who back in the almost 9700 pro out days i got a gf4ti200 or something. i ordered, got it next day, then was truly dissappointed with the difference in performance. those were early days for me and swayed by reviews i thought it would be night and day between the cards and it wasn't. i simply phoned CS and said, heck, this card sucks i really don't want to spend £200 on it, they didn't say no you need a reason, didn't quote laws or policy they just said, thats a shame, get it back to us whenevers convinient and we'll refund ya.
when did business become completely about sticking to the letter of a contract, a contract is there to place limits, you don't HAVE to follow them, you can provide BETTER service than a contract says you have to, and likewise we don't have to screw and manipulate to get stuff either.
you are manipulating the DSR to give that screen back, and this just makes companys less likely to be great with service if they are getting screwed by everyone all the time. its a circle, you treat them fairly, they'll do their best for you. quite frankly if a company isn't getting returned items constantly for various very very poor reasons then say if i ordered a dell 2407 and got a a02 or something and it sucked with a xbox360 that company would be more likely to help me out and replace the screen.
/tired late night rant over
or more seriously a doctor or something. but proper professional as in, air traffic control dead pixel looks like a plane is about to hit something, where faulty equipment is life threatening(ok so not a doctor at home but a panel for use monitoring a MRI machines output would be).cost is different, warranty is different, some shops offer a dead pixel garentee where by they simply go through stock and check for dead pixels for a cost.
while legally you are entitled to send stuff back under DSR, and i think Gibbo may have said they do this, legally you are, well, pushing if not breaking it. you order a screen you get it out and check it, if its not as advertised and you do not want it any more because of that, well you can legally send it back under DSR. but what you're talking about is getting it, finding it works exactly as you thought it would and to the specifications you knew it had which included possible dead pixels and returning it for that reason, not because you changed your mind about wanting it, not because it isn't as advertised, but using those as an excuse for sending it back.
occasionally a company gives you bad service and your more willing to screw them. i've taken advantage of i think one mispricing situation but it was (as i've worked in a online shop before) what i was 99% sure was a cost price rather than the marked up price and heck i did it(as opposed to a price i knew would be under their cost and screwing them). but i'm also completely not one of these people that makes a huge deal and would demand it sold if they simply said, no, we're not doing that. in this case they were simply like, damn, good spot, go on then. same company who back in the almost 9700 pro out days i got a gf4ti200 or something. i ordered, got it next day, then was truly dissappointed with the difference in performance. those were early days for me and swayed by reviews i thought it would be night and day between the cards and it wasn't. i simply phoned CS and said, heck, this card sucks i really don't want to spend £200 on it, they didn't say no you need a reason, didn't quote laws or policy they just said, thats a shame, get it back to us whenevers convinient and we'll refund ya.
when did business become completely about sticking to the letter of a contract, a contract is there to place limits, you don't HAVE to follow them, you can provide BETTER service than a contract says you have to, and likewise we don't have to screw and manipulate to get stuff either.
you are manipulating the DSR to give that screen back, and this just makes companys less likely to be great with service if they are getting screwed by everyone all the time. its a circle, you treat them fairly, they'll do their best for you. quite frankly if a company isn't getting returned items constantly for various very very poor reasons then say if i ordered a dell 2407 and got a a02 or something and it sucked with a xbox360 that company would be more likely to help me out and replace the screen.
/tired late night rant over
For those CRT advocates, think about the whole rows of pixels which are 'defective' because of the aperture grille wires. Colour on CRT might be good but only when calibrated well, black level is often wittered about but blacks still appear grey on CRT's unless you have the brightness so low you can't see anything. I'd say the inherent problems with CRT (grille wires, huge desk footprint, huge heat output, high power consumption, x-ray radiation, flicker, focus/convergance problems and geometry issues) make TFT a much more attractive option.
