I lost the will to live today - Banking

Diddums said:
I don't think I've logged in to my bank's website in a decade, nothing I've not been able to do on the app. Halifax & Lloyds.
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For Santander, I have to use the website to set up a new payee as it can't be done on their app. So I'll use the website maybe once or twice a year. From then onwards, I can pay payees from the app. I find PayPal easier though because you only need their email address.

[FnG]magnolia said:
Cheques. Gone.
Statements. Ciao.
Card readers. Wait - are you guys till using these?!
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I did post up-thread asking what a card reader is as it's been mentioned several times here but I don't know what it is because I haven't seen / used one. Or not knowingly anyway.

Good riddance to cheques though. The last time I had a chequebook was when Santander was still A&L, so no later than 2008 I think. The last time I received a cheque though was early 2019 when I cancelled with Virgin Media. My final bill with VM was partially refunded, but instead of using my bank details that they had on their records since the NTL days, they sent it in the post as a cheque!
 
dlockers said:
Cheques are great if you have a mobile banking app that just lets you scan them. Not sure what the headache is otherwise though.
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Santander Business app can’t scan cheques. Hence the headache… It’s the perfect example of a banking app that causes people grief. It‘s only recently been updated. The previous version was an abomination so dreadful I deleted it within hours of downloading it. Even now the current version doesn’t allow connections to other banking apps eg to pay a credit card bill
 
10 days later I am now one wrong password before they lock my bank account -Everything I have tried hasn't worked - Rang help twice and both Indian -Fair enough they know the job all except clear english - I give them their due as I cannot speak their language- After all this there is no way I am going online. The mobile phone is only a telephone for me as I find anything other than reading Whatsap is a pain.
So got a good day coming tomorrow - Hospital early morning for eye jab then dropping into Shrewbury branch of HSBC and it creat a storm if no one helps me solve this stupid problem.
This is a very good reason not to grow old.

PS has anyone got a backdoor phone number for HSBC -In English of course.
:rolleyes:
 
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I remember my wife on amazon support, it was an indian call centre, they asked for her e-mail address, it took about 20 minutes to explain to them what an 'underscore' is.
 
DXP55 said:
10 days later I am now one wrong password before they lock my bank account -Everything I have tried hasn't worked - Rang help twice and both Indian -Fair enough they know the job all except clear english - I give them their due as I cannot speak their language- After all this there is no way I am going online. The mobile phone is only a telephone for me as I find anything other than reading Whatsap is a pain.
So got a good day coming tomorrow - Hospital early morning for eye jab then dropping into Shrewbury branch of HSBC and it creat a storm if no one helps me solve this stupid problem.
This is a very good reason not to grow old.

PS has anyone got a backdoor phone number for HSBC -In English of course.
:rolleyes:
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Just go into a branch its what I do when I have to sort my mothers HSBC account out
Wouldn't touch HSBC with a bargepole myself
 
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The Barclays, Halifax, Amex and Frist Direct apps are all pretty good in my experience. Virgin Money less so but still fine.

If you read through this thread cold it would take several hundred attempts before guessing its from a technology forum
 
DXP55 said:
10 days later I am now one wrong password before they lock my bank account -Everything I have tried hasn't worked - Rang help twice and both Indian -Fair enough they know the job all except clear english - I give them their due as I cannot speak their language- After all this there is no way I am going online. The mobile phone is only a telephone for me as I find anything other than reading Whatsap is a pain.
So got a good day coming tomorrow - Hospital early morning for eye jab then dropping into Shrewbury branch of HSBC and it creat a storm if no one helps me solve this stupid problem.
This is a very good reason not to grow old.

PS has anyone got a backdoor phone number for HSBC -In English of course.
:rolleyes:
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Pity `er indoors is at work tomorrow or you could have borrowed her. You might have been "cancelled" by the bank but it would have been fun whilst it lasted. They don't call me Rhino for nothing (thick skinned and always charging) but even I seek a safe space when she gets going :) Good luck, let `em have both barrels.
 
I shall take a cheque from the joint (bills) account and pay it into my sole (spending) account by scanning it through the banking hall machine.

I can do this as I have to cycle past the bank whilst in town. Both accounts are TSB.

It is also convenient as I never use my visa card for the joint account and cannot remember the pin.

Isn't technology wonderful.
 
Talking of cheques I always remember a place in Stockport called Sherlock Foams. I went in to buy a sheet of foam rubber and offered a company cheque in payment. The owner declined a cheque in no uncertain terms and pointed to a load of bounced ones pinned above the counter. My gaze fell on a Barclays one, presumably a fake, with the account holders name Ima Vanker.

£120 down the pan....but I had to chuckle at the cheek of it :)
 
My trip to the hospital was a good one -No more bleeding so it hasn't changed in 14 weeks so no jab in right eye.
This was a good start to day so back into Shrewsbury and into bank - It was a revelation- Everyone spoke queens English and I could understand everything- This young lad took us to cubbyhole chair layout and got his laptop out (sounds rude that does) Told him the problem so he has a few goes and got as far as I did.
Hang on he said I will get another secure key and bingo straight in.
Faulty soddin key.
Went into Starbucks next door (first time ever) and celebrated with a cake and cup of coffee x2 -How do people afford to go out -I used to pay £12.20 for a pair of shoes never mind a drink.
 
DXP55 said:
My trip to the hospital was a good one -No more bleeding so it hasn't changed in 14 weeks so no jab in right eye.
This was a good start to day so back into Shrewsbury and into bank - It was a revelation- Everyone spoke queens English and I could understand everything- This young lad took us to cubbyhole chair layout and got his laptop out (sounds rude that does) Told him the problem so he has a few goes and got as far as I did.
Hang on he said I will get another secure key and bingo straight in.
Faulty soddin key.
Went into Starbucks next door (first time ever) and celebrated with a cake and cup of coffee x2 -How do people afford to go out -I used to pay £12.20 for a pair of shoes never mind a drink.
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No one in Shropshire speaks the queen's english.
 
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