Never misread anything yourself then I take it?Then get idiots such as this one.
“I won £20 on the scratchcard.”
I scan card on lotto terminal and enter the card PIN. “It’s actually £2”
“Its £20. Look” Customer points to line. It’s where if the two symbols on a line match, win a prize. The symbols in question were a house and a car.
“I’m afraid it has to be two cars or two houses”.
Customer had to cave in that he won £2 (on another part of the card)