No sorry, but I think I have been calm long enough. All I expect when I spend over £800 is to receive the items I've paid for. They were quick enough to answer questions before I had parted with my cash, but after that, no replies.
I'm glad you've received excellent service, but I know of MANY others who have not. I knew this before I made my purchase but thought I would give OC the benefit of the doubt as I had ordered with them a long time ago and had no probs. However, judging by a independent shop review site that dates back to 2001, it would appear OC is a victim of its own success. Back then reviews were all good, however, since then its clear from the number of complaints that the company grew too fast for its own good and its infrastructure could not handle that rapid growth effectively.
Time IS of the essence here. If overclockers manage to stall over seven days since I received the goods, I will not be able to return the goods under the Distance Selling Regulations, meaning I will not have a right to a refund.
I'm glad you've received excellent service, but I know of MANY others who have not. I knew this before I made my purchase but thought I would give OC the benefit of the doubt as I had ordered with them a long time ago and had no probs. However, judging by a independent shop review site that dates back to 2001, it would appear OC is a victim of its own success. Back then reviews were all good, however, since then its clear from the number of complaints that the company grew too fast for its own good and its infrastructure could not handle that rapid growth effectively.
Time IS of the essence here. If overclockers manage to stall over seven days since I received the goods, I will not be able to return the goods under the Distance Selling Regulations, meaning I will not have a right to a refund.