Answer technical questions from n00bs
^ This is just for OcUK forums right?
Remote Sysadmin (SMB's only)
Microsoft office licensing (+setup, rollout, migrations e.t.c).
Microsoft windows licensing (+setup, rollout, migrations e.t.c).
Microsoft 0365 Email (setup/migration/administration).
VPN connections (new, existing, migrations and administration).
Various other applications on request (sage, payroll manager, SIMMA e.t.c).
General desktop support (Outlook, password resets, group policies).
Active directory (setup, migrations, changes and administration).
Remote switch configurations from various hardware.
VOIP (multiple setups from ground up, migrations and current, different hardware, software and administration)
Fiber connection tests (if a line is slow or goes down)
Documentation on any aspects of above.
Some days I don't get any tickets at all so I do the below, some days I'm super busy.
All of the above while watching TV, listening to music, playing games and drinking tea/coffee.