Important changes to O2

Azza · 4 Apr 2010 at 13:10

RJC said:
Some details regards O2 land line:

http://broadband.o2.co.uk/telesales/homephone/broadband.jsp

This was meant to be happening start of March, so they said when they first announced it, nothing has come from it since then.

adambro47 · 4 Apr 2010 at 18:35

wow just saw this :eek:

ukSleek · 4 Apr 2010 at 21:24

ffs they better not charge exsisting customers..i originally went for the top option (20meg or whatever it is?) but i only get around 5.5/7.5mbs which i'm happy with and because i've got an o2 phone contract i only have to pay £7.50 a month...

Previously i was with BE before they were taken over,it made sense to move to o2 for that price and have been satisfied with the service so far

Fingers crossed.....

Peg · 4 Apr 2010 at 21:34

If they implement traffic shaping then I am off. With o2 owning BE what are the chances they will do the same there?

Daegan · 4 Apr 2010 at 21:52

Peg said:
With o2 owning BE what are the chances they will do the same there?

Fairly likely I'd have thought, otherwise it would defeat the purpose of these changes. Same would be true for extending them to existing customers.

Draeger · 4 Apr 2010 at 22:08

From what I have read over on the O2 forums -

BE have floated the idea of traffic management with their own users too, so it doesn't really come as much surprise that O2 are doing the same. BE Value now comes with a 40 GB usage cap, so talk of caps is also no surprise.

KPeh · 4 Apr 2010 at 22:32

Hmm. I was thinking of moving over to O2 because of a lack of traffic shaping (p2p shaping also tends to shape Skype, which I'm not at all happy with). Suggestions for who else to go to?

DJMK4 · 4 Apr 2010 at 22:37

Ahh, one reason why im glad I chose BE

However if they decide to go down the same route, then I will have to search on!

DJMK4 · 4 Apr 2010 at 22:47

Is this the only sauce you have? Iv had a scope on the BE forums and the only thread I found was directing to "O2 kicking O2 Access customers off / implementing traffic shaping" but no mention of anything else (o2/be LLU)

Also, that thread you have posted above has no external links and one reply, and even the OP isnt sure opening with "Word has it"

EDIT: Just seen the O2 link, oh well. Sucks to be with O2

Yamahahahahaha · 5 Apr 2010 at 11:42

When the contract changes you're allowed to leave, even if you signed a 12 / 18 month contract.

Edit: I'm on O2, I don't mind caps at all (providing they're transparent) but I do mind traffic shaping. So I'll be off to somewhere that doesn't have it.

millsy888 · 5 Apr 2010 at 11:45

Guess i will have to start looking for another ISP soon if this goes through. Glad my contract is up so i can move freely.

rjd · 5 Apr 2010 at 13:17

Hi all

Do you think these changes have anything to do with ADSL24 using the 02/BE* network for their LLU services?

ADSL24 also offer line rental.

rjd · 5 Apr 2010 at 16:06

I should have mentioned for O2/BE* users this is according to

http://www.dslzoneuk.net/

then Tools/View your IP address.

Daegan · 5 Apr 2010 at 16:38

rjd said:
Do you think these changes have anything to do with ADSL24 using the 02/BE* network for their LLU services?

No, it's got everything to do with Be/O2 keeping their pricing structure and being profitable.

shmacks · 5 Apr 2010 at 17:17

balls this is not good news :< I just took out an o2 phone contract as i was looking to switch to their broadband services also. Guess i better hold out for a couple of months to see what they decide to do with this or at least provide some more details.

marc2003 · 5 Apr 2010 at 18:25

so all this based on a forum post? and a poorly worded one at that. and take a look at the recent posts in that forum. it's dead.

having said that, it's certainly plausible this will happen. it's obvious the free for all can't last for ever at the prices they charge. but i'll wait for a more reliable source before getting too excited about it.

Kenai · 5 Apr 2010 at 18:40

marc2003 said:
so all this based on a forum post?

Well all based on a forum post citing an email sent out to a selection of O2 customers;

It is (was?) located on the www.join-in-o2.co.uk site but you need to be part of the Join In O2 program to be able to log in and see it afaik.

muon · 12 Apr 2010 at 01:27

http://forums.thinkbroadband.com/o2...et-to-fall-broadband-price-increase.html?vc=1

Interesting thread. Is o2 simply trying to make their broadband department profitable?

As mentioned in the thread, if interconnection charges are reduced, the incentive of holding large market shares is reduced. Therefore, the value of the broadband department also diminishes.

F2kSel · 12 Apr 2010 at 11:57

If the digital economy bill works there should be plenty of bandwidth.

20gig is nothing many users used that this weekend trying to get MW2 working on Steam.

I only have a 5mbs connection so they can have all the upto packages they like they won't help me.
Also because it take ages to get large files you can get cut of or corrupt files which adds to the amount you have to download.

If they do implement 20gig limit or jack the cost up then like the others it will be time to leave.

PariaH · 15 Apr 2010 at 16:34

i'm sure most current o2 customers in this thread have llu services, unfortunately i don't have that luxury and have just been threatened to have my adsl canceled by o2 if i don't lower my monthly downloading,

Last month was 82 gig on the o2 access, to which i was sent

We hope that you are enjoying your home broadband experience with us. Unfortunately, it looks like you’ve been using significant amounts of our network capacity and it’s affecting the service that our other customers get.

We need your help to make sure that all of our customers get the most from their broadband service. Here are some of the things you can do:

Be Aware - Make sure you know what’s using up a lot of bandwidth.
Peer-to-peer software - like Bittorrent. As these programs download and upload files, you might be using more than you realise.
File sharing - some programs might run continually in the background. If you turn off the ‘auto start’ setting you can stop this.
BBC iPlayer - If you’re using the old version, switch to the new version – it uses less capacity
Ask around - Someone else in your house might be using it more than you realise. Ask everyone to use a bit less
Lower your download speed - Most file sharing programs let you set a maximum download speed, please set yours to low.
Download a application that will monitor usage – There are lots available to download for free and it might help you keep an eye on how much you are downloading
And the simplest solution is to download and upload less.

Taking some or all of these steps will make sure all our customers get the most from their broadband. We’d like to help you sort this out as things unfortunately can’t carry on like this. Sadly, unless you cut down by next month, we’ll have to cut you off. It’s not something we want to do, but it’s the only way to make sure all our customers get the same quality service.

And if you’ve got any questions or need some help to cut down, please call us.

Regards,

Felix Geyr

Head of O2 Home Broadband

Packed full with really useful information! :rolleyes:

Anyway this was followed up by a phonecall asking me to basically reduce my usage to acceptable levels on my so called unlimited package ( with fair usage policy of course now).

o2 access has been simply the worst isp ive yet to use, frequent disconnects, unable to stream iplayer in peak hours, torrents running at 0.1kbs in peak hours, basically its unusable now in peak hours for anything but basic web browsing and after months of horrendous pings some online gaming.

Anyway im now in the process of looking for a viable alternative since i'm out of contract and awaiting my mac code