Poll: iPhone 4 problems thread

What problems are you having with your iPhone 4? (multiple options are allowed)

  • None

    Votes: 98 30.8%

  • Display (generally this is the yellow splodges)

    Votes: 37 11.6%

  • Antenna (poor signals when holding the phone in a certain place)

    Votes: 193 60.7%

  • Other (specify)

    Votes: 38 11.9%
  • Total voters
    318
Would it not just make much better PR sense now if Apple just issued a proper statement saying they are sorry but are currently looking into the EXACT problem with the phone.
 
Ohh yea, silly me.

Ill admit I love my Apple gear, but this is just being stupid in the highest order, unless Jobs KNOWS theirs a fix coming.
 
Memphis said:
6 hours-ish on launch day.
Click to expand...

hmmmm, it's been about 26 hours so far, I've paid a visit to my local O2 store who said that the old SIM was active but my new mSIM wasn't so they deactivated my old one and said the new one should be active within an hour or 2.... well.... it's been 6 hours. :mad:
 
Letter from Apple Regarding iPhone 4 said:
Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing. What can explain all of this?

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.

Apple
Click to expand...

Source: http://www.apple.com/pr/library/2010/07/02appleletter.html
 
Last edited:
So they are writing a fix which will actually make it look like you have a worse signal than before? :p

How many people will be complaining that they have a worse reception after updating?
 
Last edited:
as predicted a storm in a tea cup.

I can make it drop bars, but no drop calls. People have been reading far too much into it.
 
Nismo said:
And what about degradation in 3G speed etc?
Click to expand...

Perhaps that is related to the bar display, how much signal the phone thinks that it has, it keeps switching between the network types? Something like that perhaps although Apple dont go into it in much detail :p

Still, I hope this sorts it out :)
 
Well, I have the antenna "problem", in that in the house if I cup the phone, I can make it go from 5 bars to No Signal in a matter of seconds.

At my work it doesn't do it, presumably because the signal is stronger.

Even with one bar though, the 3G speed does not degrade. It is just as fast as at 5 bars. I have had one dropped call though.

If the dropped call was due to the phone artifically terminating it due to it thinking there wasn't enough signal, then this could indeed be fixed by this update.

All in all, at the moment I'm happy with this statement. We'll see what happens when it actually gets released. :)
 
I've not noticed marked degradation holding it normally. In the real world you dont sit here holding the phone as tightly as you can, if you hold it normally, i can still manage to receive e-mail, load websites in the usual time etc..

Its pointless sitting there with a download tool obsessing over numbers if it has no real world effect on you.
 
Robboftw said:
Perhaps that is related to the bar display, how much signal the phone thinks that it has, it keeps switching between the network types? Something like that perhaps although Apple dont go into it in much detail :p

Still, I hope this sorts it out :)
Click to expand...

So they'd write something into their software that would deliberately slow down the network transfer rates based on a calculation of the bars which they've admitted is flawed?
 
IndieSchmindie said:
So they'd write something into their software that would deliberately slow down the network transfer rates based on a calculation of the bars which they've admitted is flawed?
Click to expand...

Of course not, but it could be something related to that (at a guess).

If not, the problem wont be solved and Apple will get a real shafting in the coming weeks ;) :p
 
You must log in or register to reply here.
Back
Top Bottom