It is a shame really, at least you tried.No joy unfortunately, asked a few times if there was anything he could do as a goodwill gesture and mentioned how we’ve got quite a lot of Apple kit and that a replacement phone was going to cost a lot just after Christmas etc etc ... but he wasn’t having any of it and we eventually gave up, Quite annoyed really as I’ve recently spent a lot of money on Apple products bought a new MacBook Pro and iPhone X
So I’ve been doing some reading into this. Leave the device on charge under night and then try the two button reset.
Please report back.
So I’ve been doing some reading into this. Leave the device on charge over night and then try the two button reset.
Please report back.
Bung it on ebay for under spares and repair,you will still get cash for it.
thinking this what i will end up doing, although when we took it to apple they made her remove it from find my iphone so we now have to way of wiping the phone, if we sell it on ebay and someone can repair it then they will likely have all her stuff on the phone still.
thinking this what i will end up doing, although when we took it to apple they made her remove it from find my iphone so we now have to way of wiping the phone, if we sell it on ebay and someone can repair it then they will likely have all her stuff on the phone still.
You also have to prove that the issue was present at the point of purchase - this is incredibly difficult to do. I've had plenty of people try and argue consumer law during my time at John Lewis, and the simple truth is unless you can show physical proof, you haven't got a leg to stand on.
EU ruling is 2 years, but UK consumer law is actually 6.
Well i sent the phone back to my work (where i bought it from) they inspected it agreed it was not repairable and i have today received a full refund for the phone, bit of a result was not expecting that at all.
As long as it had a pass code they cannot get onto the phone without restoring in which case all data will be deleted.Are you not worried that you still have personal information / photos on the phone?