Soldato
concerns me as ive now gone through 3 pairs of £45 head phones!
rotters
rotters
iPod Video 5G - Has your right earphone died?
- Thread starter Vegetarian
- Start date
If those 3 sets of headphones all went whilst attached to the iPod I'd be expecting apple to replace the faulty iPod at the very least. I'd also expect some form of compensation towards the damaged equipment. Whether it's their own brand headphones or not makes no difference unless iPod usage guidleines state that no earphones other than official apple ones are to be used with the product.
As I said though, a prospective purchaser has to decide for themselves whether or not this concerns them enough to influence their purchase.
As I said though, a prospective purchaser has to decide for themselves whether or not this concerns them enough to influence their purchase.
Soldato
Well no. Not really.stu.artd said:If it concerns you that much don't buy one, pretty straightforward.
A music player is an essential item for me. I use one practically every day.
The 60Gb iPod is the only one that meets my criteria for a new player. I dont have much of a choice for a 60Gb player. Either the iPod or the iAudio one. The iAudio has some flaws that i dont like. Leaving me with just the iPod.
Regardless, it has been reported that Apple will only replace broken Apple headphones. Which imo, is out of the question.
Someone needs to step up to the plate, who has had the problem, and challenge Apple to replace or refund the price of whatever headphones its faulty product has rendered 'dead'.
Ive decided im going to risk buying one.
But, should the problem occur for me: I intend to go to the place i bought it from, an Apple Shop, and i intend to discuss the situation with them until it is resolved. And by resolved i mean the iPod replaced with another and my set of headphones replaced also.
Heres hoping for a non-faulty iPod...
Associate
Most earphones/headphones/etc are covered by 1-2 years' manufacturer's warranty anyway. Regardless of what caused it, you should be able to argue without problems that your earphones/headphones were faulty in their own right and you would like them replaced.
I can't see Apple replacing third party earphones personally, but as I said, it should be easy enough getting them replaced from the earphones/headphones manufacturer. A bit unfair (if it is entirely Apple's fault), but you have to rectify the situation somehow...
I can't see Apple replacing third party earphones personally, but as I said, it should be easy enough getting them replaced from the earphones/headphones manufacturer. A bit unfair (if it is entirely Apple's fault), but you have to rectify the situation somehow...
BoomAM said:
If something concerned me that much I'd have given it a miss,but good luck with it, as I said earlier I've had no earphone problems at all with mine. Just make sure you get a case and don't use the supplied pouch, I found out how essential a proper case was slightly too late.
I agree entirely with your sentiments regarding the problem, and will do pretty much the same thing myself if I fall foul of it.
Soldato
I got myself a Marware Sportsuit Basic.
Nice & Simple.
Although its already aquired quite a few scratches either side of the screen?
Took ages to transfer my stuff onto it. 40Gb's worth of data!
And iTunes identifyed problematic tracks. And by identifyed i mean threw a wobbly.
Just need to run the battery down, and then fully charge it, then run it down again, and then i can begin using it as i want then regarding battery usage.
Nice & Simple.
Although its already aquired quite a few scratches either side of the screen?
Took ages to transfer my stuff onto it. 40Gb's worth of data!
And iTunes identifyed problematic tracks. And by identifyed i mean threw a wobbly.
Just need to run the battery down, and then fully charge it, then run it down again, and then i can begin using it as i want then regarding battery usage.
Associate
Let me know how you get on because i'm considering a 30GB 5G atm
Soldato
Well ive finally managed to run it down and then fully charge it again. Im just sorting my data on it again, and then i intend to run it down fully again.
Had 3 pairs of MX 500's do this now, iPod Mini killed the right bud on two pairs and a third has just blown on the Nano. Shop claimed I'd let dirt in to the earphone jack.
Seems it's a common thing then......
Edit - At first it was an intermittant problem but now there is permanant crackle and heavy bass distortion.
Seems it's a common thing then......
Edit - At first it was an intermittant problem but now there is permanant crackle and heavy bass distortion.
Last edited:
Associate
Sounds a serious problem. I can't afford to keep buying headphones in the future.
Any other recommendations of alternatives to the 5G 30GB ipod?
Any other recommendations of alternatives to the 5G 30GB ipod?
. The sounds gone muffled overall aswell. I got new iPod earphones with the remote I got for XMas so Im not to bothered.
Soldato
???Gungnir said:For anyone interested Sennheiser have sent an RMA to replace the faulty headphones, quibble (love that word) free
So Sennheiser RMA headphones that break because of the iPods now?
Associate
Well, look at it this way. Unless it becomes a widely well known, tested "fact" that iPods cause the earphones to die, the earphone manufacturers will ultimately be responsible for the fact that your earphones are no longer working as they should.
At this point in time, there has been no acknowledgement by Apple of any fault in this regard to the headphone out, so the earphone manufacturers are still the ones responsible for replacing your earphones.
At this point in time, there has been no acknowledgement by Apple of any fault in this regard to the headphone out, so the earphone manufacturers are still the ones responsible for replacing your earphones.
Associate
jhmaeng said:
As long as they are under warranty? right
Soldato
Apple have acknowledged the fault on some iPods though.jhmaeng said:
Associate
The earphone manufacturers don't have a way of knowing which machine you were using with the earphones - earphones fail for many reasons and I've suffered similar problems (crackling in right channel) from entirely different machines.
So, unless they can prove that it was Apple's fault (very unlikely), and providing you are still within your warranty period, they are the ones that will replace the earphones.
PS. I've never heard of such an Apple acknowledgement that their machines are the cause for the crackling right channel - any sources to enlighten me? (not having a go, just interested (and surprised any company would actually take blame that way, since some people's earphones/headphones cost many, many times more than the iPod itself))
So, unless they can prove that it was Apple's fault (very unlikely), and providing you are still within your warranty period, they are the ones that will replace the earphones.
PS. I've never heard of such an Apple acknowledgement that their machines are the cause for the crackling right channel - any sources to enlighten me? (not having a go, just interested (and surprised any company would actually take blame that way, since some people's earphones/headphones cost many, many times more than the iPod itself))
Well, yes. But my whole point assumed that they were still under warranty.As long as they are under warranty? right
Soldato
Well the fact that if you report the problem to them over the phone, email or in person, that they either give you new headphones (Apple only), or occasionally a completely new iPod, would seem to imply that they know of the problem.jhmaeng said:
Associate
No, not necessarily -
In the case of using the iPod with the provided white earphones, Apple is responsible for replacing both anyway so they don't need to determine whether it's the fault of the unit or earphones - either way, they have to replace the earphones.
Also, given that the earphones probably cost about £1 per pair to Apple, it's just easier for them to give people replacement pairs than do a proper investigation to find out exactly what is wrong.
The complication in this case, though, is earphones and headphones by other manufacturers - so far, they are none the wiser about exactly what causes the problem, so they have no choice but to replace the unit if you send it back within the warranty period.
However, as I said earlier, if this problem turns out to be a proven fault of iPods, then I would presume there will be much blame-shifting and more difficulty in getting replacement from the earphone manufacturers.
PS. Manufacturers rarely accept responsibility for consequential damage (i.e. Apple is unlikely to ever pay for its units damaging third party earphones without some sort of lawsuit. Similarly, an iPod case manufacturer is unlikely to pay for a new iPod if somehow one of their products scratches the iPod whilst in use)
In the case of using the iPod with the provided white earphones, Apple is responsible for replacing both anyway so they don't need to determine whether it's the fault of the unit or earphones - either way, they have to replace the earphones.
Also, given that the earphones probably cost about £1 per pair to Apple, it's just easier for them to give people replacement pairs than do a proper investigation to find out exactly what is wrong.
The complication in this case, though, is earphones and headphones by other manufacturers - so far, they are none the wiser about exactly what causes the problem, so they have no choice but to replace the unit if you send it back within the warranty period.
However, as I said earlier, if this problem turns out to be a proven fault of iPods, then I would presume there will be much blame-shifting and more difficulty in getting replacement from the earphone manufacturers.
PS. Manufacturers rarely accept responsibility for consequential damage (i.e. Apple is unlikely to ever pay for its units damaging third party earphones without some sort of lawsuit. Similarly, an iPod case manufacturer is unlikely to pay for a new iPod if somehow one of their products scratches the iPod whilst in use)