customer service who emailed me couldn't spell properly and used awful grammar!
Everything was fine, my email is the same for both eBay and PayPal, and they are linked, mobile number is the same for both as well, I don't have a landline.
Got my refund now so sod it, I won't be using them again, customer service who emailed me couldn't spell properly and used awful grammar!
Bunch of clowns sold me a used key. Contacted Support and they only got back to me 5 weeks after asking me for screenshots LOL
Little do they know that I already got my refund through Paypal dispute like a week after I purchased that used key
Be careful buying through resellers on there, I bought a key for cities XL from a seller with a couple of hundred positive feedback, I activated it on steam and left good feedback but a week later I got a message on steam telling me that the credit card used to buy the key was fraudulent so they removed the game from my account,
I've never had a problem before this though