Is it acceptable to be on your mobile while at a check out in a supermarket.

She should have cracked an egg on your head. Stop wasting her time and ****ing others of who are in a queue behind you. Whilst I don't think you were rude I think you were being arrogant and self centered. Do you you think you're the king of the World?
 
majnu said:
She should have cracked an egg on your head. Stop wasting her time and ****ing others of who are in a queue behind you. Whilst I don't think you were rude I think you were being arrogant and self centered. Do you you think you're the king of the World?
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Wow, overreact much? OP didn't say he blanked her, just took a call, as long as he acknowledged her existence what more do you want him to do?
 
It's slightly anti-social but the checkout worker clearly had an attitude problem and shouldn't have said anything, I am sure if you complain her attitude might take a battering from her manager

Least self scan doesn't answer back ;)
 
The member of staff has the first responsibility to serve the customer, regardless. Would they refuse to serve someone if they were talking face to face with someone else? Its no different than talking on the phone, both can still be handled in the same way.
 
You're a despicable person and you should get a spanked botty.

I think it depends how fit the cashier is. If not I just say important call.

The fun part is if you're in a video call and say a compliment to your wife/gf and the cashier thinks you're talking to her. Haha
 
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When I worked in supermarkets I generally didn't care what a person was doing, as long as they didn't dawdle. Yes, it's nice if they ask you how you are or something, but if they were on a phone or something, that was their business, not mine, I just got on with my job.

Found it much more annoying working in a bar when people would come and order a drink, then go and ask what someone else who's part of their round wanted, order that, then them asking the next person, and so on. Stuff like that where you're holding me, and usually other customers up, THAT is annoying, and rude. However I still wouldn't tell them it was annoying me, all about customer service at the end of the day.
 
JBuk said:
Did she have something better to be doing other than her job?
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How about treating her like a human being? Do you even say hello and how are you to those at the checkout or even smile?

Or do you just mindlessly place items on the conveyor belt and not engage in any conversation as you're too busy looking at your mobile phone or updating your facehooked status?
 
Having experience working in retail probably colours my opinion a bit, but i would find it rather rude..

on the other side of the coin i also find it rude when a cashier is talking to someone else whilst serving me..

The most annoying type when working in a shop or wanting an item that requires some type of communication on the customers part are the people who stand talking on a phone instead of doing what they're in the shop to do, simpl ignoring or not even acknowleding cashiers.
 
majnu said:
How about treating her like a human being? Do you even say hello and how are you to those at the checkout or even smile?

Or do you just mindlessly place items on the conveyor belt and not engage in any conversation as you're too busy looking at your mobile phone or updating your facehooked status?
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I say hi or smile , I'm pleasant but try not to engage in meaningless conversation, I don't use my phone and I pack my own things

That said , if a checkout worker doesn't like that some customers use their phone or don't show the same level of respect as others then they should put up with it or seek alternative employment, not berate the customer.
 
I don't mind it in isolation (I work in a Post Office/Convenience store), as people often have limited time to pop in for something in this retail environment.

What does start to fill my rage meter is the regulars that persistently offend, every time they come into the shop they are on the phone the whole way round, while being served and then out the door. The conversations are usually of no consequence, certainly not important and just idle chatter. I can see the irritation on other customers and they do comment on it as well.
 
I do think it's a bit rude on behalf of the OP, but the till operator has no right to tell him what to do.

TBH it's the staff at my local Tesco need some training on manners, I've lost count of the number of times I haven't had a hello from the attendant, they're usually to busy nattering on to their colleague behind them that I don't even get recognition. I've even had one lady not look or speak to me the whole time while she was having a convo' and just held her hand out for the money!
 
Acceptable if its me making/taking the call. Not acceptable if its the guy infront of me whilst Im waiting to have my food scanned :p

Seriously though...this happened to me yesterday at the post office, an estate agent called me and I had to take the call as I had some viewings lined up, but I excused myself from the cashier who said it was not a problem at all, since he had to plug in all the details for the parcel I brought it.

After I finished my call I apologised to him for taking the call and he said it was not a problem at all.

Moral of the story, I guess if you want to make a call or take a call, just show some compassion to the person serving you. Little politeness costs absolutely nothing.
 
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majnu said:
Look up and acknowledge the World.

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Think that takes it to the extreme tbh, if you live life as depicted there you need help. Still doesn't change my opinion that as long as you acknowledge someone's there at the till it doesn't matter what you're doing - chatting with partner, children, or on the phone. If that upsets the cashier, they've got some issues to sort out.
 
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