IT Salaries
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i don't think you are overpaid, sounds like you are glorifying your job though.
I do AD stuff.. I put some people in the right group. Does that mean i know AD? No.
Answering a few calls and doing basic things in a few areas doesn't deserve much pay.
One other thin, you can't compare to your friends or others . Especially not private and public sector comparison!
Oh, binmen are paid more for a reason, maybe you should think about that
I do AD stuff.. I put some people in the right group. Does that mean i know AD? No.
Answering a few calls and doing basic things in a few areas doesn't deserve much pay.
One other thin, you can't compare to your friends or others . Especially not private and public sector comparison!
Oh, binmen are paid more for a reason, maybe you should think about that
Associate
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Big time underpaid if you are doing all that on that low wage, ask for a pay rise or leave, if you are that valuable to the company they will beg you to stay and give you a whopper of a rise, otherwise get down the Job Centre you dole scum.
Tend to agree, it's a first line role so would expect a salary range of 15k-20k which you are in.
Use it to gain as much knowledge as you can, support jobs like this are a great start as you get exposure to loads of stuff, just not in much detail (jack of all trades, master of none).
My first job was part of a desktop support team but we did 1st and 2nd line, project work (I spent the last 2 years there purely on projects), enhancements, looking after some of 'our' servers, the telephones etc.
Starting was about 16k but moved up over time to 27k before leaving, that was over about 4.5 years.
I've been gone from there 2 years now but my other half now works there effectively doing my old job and their starting range was at the top of my range and they are now 1st line only (they split the one big team up we had into 3 or 4 smaller ones).
Doing all that? Not belittling the job at all, but as Morba says it's basic admin stuff really, designing the AD, setting up the servers, installing the BES etc would all be deserving of the higher wage, but just admin not imho. Although I'd say 18k would be reasonable for that.
And as for the leaving thing, most decent companies wouldn't bat an eyelid if someone left. Yes they might be sad to see you go, but no one is indispensible! When I left my first job I had a nice chat with the big boss, she asked what they were offering and they just couldn't match it no matter how much they wanted me to stay.
At the end of the day if that's the stuff your team does get as much out of it as you can as quickly as possible and move on either internally to another team (server team, networks team etc) or to another company.
Although totally contradictary to all that our trainee desktop support guys start on almost 22k moving up to 30k over 3 years and they have an easy easy life!
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Soldato
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You are definitely underpaid in comparison, but you will always be dissapointed if you compare yourself to everyone else. If you're earning enough and gaining good experience (which it sounds like you are) then stick with it for a while and when you feel like you're no longer learning you can move on.
You're learning more than I am and I'm on a fair bit more, I'd rather be learning.....
You're learning more than I am and I'm on a fair bit more, I'd rather be learning.....
Definitely underpaid mate. In my book anything under 20k is a kick in the face for graduates. You have spent all that money getting a degree and they pay you that crap. Take your fees off the first years wages and you don't have much left. I started on 25k straight from uni and now with car allowance am over 30k. Just 2 years experience and 1st in IT degree. Definitely ask for more cash or leave. Plenty of other places to look Id say.
I'm doing exactly what you do at 1st line support, only been there for two months and i'm currently a trainee. I'm on 11k a year which isn't great but i am being sent on several Microsoft courses in the next few years! Doesnt really pay well but it has plenty of room for improvement.. i hope
Soldato
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I'm doing exactly what you do at 1st line support, only been there for two months and i'm currently a trainee. I'm on 11k a year which isn't great but i am being sent on several Microsoft courses in the next few years! Doesnt really pay well but it has plenty of room for improvement.. i hope
11k
11k
Indeed. Thats ridiculous.
Thing is, the company can hire someone without a degree to do the same job and pay even less.
Graduate wages are justified for graduate roles, however I wouldn't call this a grad role.
I'm the only one with a degree within the IT support team at my place and it's most definitely not needed.
I'm doing exactly what you do at 1st line support, only been there for two months and i'm currently a trainee. I'm on 11k a year which isn't great but i am being sent on several Microsoft courses in the next few years! Doesnt really pay well but it has plenty of room for improvement.. i hope
Jeez, I got that as a data entry monkey 7 years ago.
I would hope it improves a hell of a lot soon, otherwise I'd be out of there sharpish.
I am surprised no one has said that sooner. No, disrespect but without starting a wage war I can’t see how some with as little as 2 years experience can earn over 30K. Unless things have changed that much. However, that said it depends what area you work in.
Get a degree and walk into IBM/Accenture etc and you could start on that with no experience...
Admittedly not IT support... but arguably still IT.
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Soldato
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It's not quite as simple as "walk into IBM/Accenture" either is it? (as you know), there's a rigorous application process and only the 'select few' will actually get jobs, but the point regarding starting salary is valid
.