IT Support Salary
- Thread starter coxmattycox
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Last company I worked for in the NW (Southport) paid more than that. Junior techies on £16k, senior techies on £22k+, manager on £35k+. These were all before bonuses and other benefits.
I am also in the north west, am currently doing 3rd Line and earn more than your strategic network managers on a 4 day week...
They must be tight fisted then, I earn above those figures and I'm only Junior (first managerial role) Management.
Soldato
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I'd hate to live in your area. Even in a school (and they pay a lot less than average) as a Network Manager I was on a fair bit more than 19-24K.
Here 1st/2nd line support is 20-24K with 3rd being more.
I'm up for doing my VCP and Windows 2008/Exchange 2007 MCTSP (or whatever the hell they are called) so should be up for an reasonable increase.
Also remember that I work in the Public Sector that pays less than the private sector. Works for me as my job is a hell of a lot more secure and I'll take a lower paid secure job over a higher paid job made of dreams at the moment.
Going back on topic I'd say 1st/2nd line support can have a massive salary range depending on the area from 9k
eek to around 24K assuming it isn't very specialised support of course!
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Where abouts in the NW?
Although I don't work in support, I know roughly what they are paid around here. 1st line is 18K+ I believe.
Slightly OT - I've been doing IT support in Macs for a while with no training or qualifications! If I wanted to switch to doing PC's and splash some money on some sort of course/qualification what would you recommend I had a look at. Having a bit of trouble with getting a foot in the door and also because all the helpdesk work seems to have gone part time 
Support for enteprise environments is completely different to small business. As Rotty says it varies on a huge scale if you are using the term 'IT Support'.
I've seen people in Desktop Support teams earning 26-35k in large Enteprise environments and Server Teams 35-60k, not to mention Database Administrators, Network staff etc. These figures come from companies in the Midlands/Thames Valley.
It all boils down to the value you bring to a company. Support at any level in a small company with simple systems.. you can easily be replaced with a graduate.
Support in a large enterprise environment. Not so much and the business relies upon you more heavily. Especially those with a business as well as technical head.
I've seen people in Desktop Support teams earning 26-35k in large Enteprise environments and Server Teams 35-60k, not to mention Database Administrators, Network staff etc. These figures come from companies in the Midlands/Thames Valley.
It all boils down to the value you bring to a company. Support at any level in a small company with simple systems.. you can easily be replaced with a graduate.
Support in a large enterprise environment. Not so much and the business relies upon you more heavily. Especially those with a business as well as technical head.
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The advert states £37k and it's right. That takes into account the thousands doing 1st line at £13k all the way through to the few top level consultants earning £1m+.
It's an average, and shouldn't be taken as a salary expectation for the unqualified and unexperienced upon completion of a course.
It's an average, and shouldn't be taken as a salary expectation for the unqualified and unexperienced upon completion of a course.
I was on ~15K just last month, and I was doing two jobs on and off 
Well I had two job titles, if there was a project, I'd be doing that...if there wasn't a project, I'd be testing the servers/workstations etc.
We had the micky taken out of us regarding pay anyway really...bleh.
Well I had two job titles, if there was a project, I'd be doing that...if there wasn't a project, I'd be testing the servers/workstations etc.
We had the micky taken out of us regarding pay anyway really...bleh.
Soldato
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Im on 17k a year and I manage all AD work, security work and IT project support...not to mention help out 1st/2nd and 3rd line support when they need to. Although Im in the NHS......
But those are just support jobs though. There's thousands of jobs in consultancy, project management, business analysis, any sort of very deep specialisation...if you want to earn good money in IT support is not the way to do it. If you work at a company that specialises in something you can advance quickly and maybe even branch out and start your own company, which is how you earn the megabucks.
I know a guy who earns £500 an hour doing emergency SAP consultancy. He lives near Newcastle and often is called down to London, he gets paid from the moment he leaves his house to the moment he gets home again. In a busy week he'll be earning at the same rate as a premiership footballer.
