It's Gone!

[silversurfer]

lol maybe but probably more to do with packaging protection.

The box they send you is really good with crumple zones on the edges, the ordinary box is quite poor and wont protect enough in the post.


Just reread your post, they'll send you a box afiak then you tell them when to collect it

 

[Nuclearbaggins]

Had mine replaced 3 times, each time they said the warranty starts again apart from on the 3rd time when I got a refund instead.

Really you are being given a new product and as such it should be expected to run for at least 12 months.

I had the same thing happen with all three I had replaced too, new reciept everytime. I thought the same new xbox why shouldnt it last a minimum of 12 months.

 

[dannyjo22]

I just spoke to some guy from MS and he says I have to send it in a box which is not the original. Does it have to be plain or just any other box?

He said it was to do with delivery men stealing the xbox's

You have to get your own box now. Send it in that. Then keep the one they return it in for your next send back.

 

[Arsey]

You have to get your own box now. Send it in that. Then keep the one they return it in for your next send back.

Thanks for the confidence that my next one will break

Ive got one of those A4 paper Votocopy boxes, it should be ok?

360 fits in fine

 

[LoadsaMoney]

my second 360 just died what number do i phone?

0800 587 1102 same as yer first, and same for your 3rd, 4th, 5th, 6th ................... so keep it handy.

 

[Arsey]

0800 587 1102 same as yer first, and same for your 3rd, 4th, 5th, 6th ................... so keep it handy.

I bet you memorized that number, ive pretty much got it memorized after my 1st xbox