They seem to have great prices but awful customer service, think I'll pass.
You were lucky then because I've also read reports about people waiting for days for email replies and RMAs taking a month. On the other hand though, the prices are so stupidly low the risk might well be worth it.
I've personally had good service from them on the one occasion I have used them - faulty GR06 connection to housing, they gave me a full refund within the day. But then they are a small company based in SG, with no outlets/HQs anywhere else in the world, you can't very well expect anything amazing from them
Would these be considered as a worthwhile upgrade to the SoundMagic E10, or is there something else at this price point to consider instead?
I listern mainly to the likes of Alter Bridge, Slash, Metallica, Iron Maiden etc with some Linkin Park, Mumford & Sons, Edd Sheeran and Beth Hart thrown in.
Absolutely better than the E10. The E10 sounds so slow and lethargic in comparison. The E10 also has a smaller soundstage and less clarity than the VSonics, which also make the E10s bass sound muddy. These are also, without a shadow of a doubt, the best IEMs Ive heard beneath £100 (the GR07 excluded, but their price fluctuates horribly).
Its some proprietary coaxial connector, not the 'standard' 2 pin or MMCX connection that you get, which makes replacement/upgraded cables a real custom affair. I am actually tempted to get some quotes for a custom made cable for them with some Van Damme Pro Patch cabling.
Got a quote today from designacable - they estimate, that due to the connector type used and the amount of labour that specific design warrants, the cost of a custom cable with Van Damme cabling would come to approximately double that of the cost of the IEM from new.