Leadtek 6800gt dead

bitter_suites · 13 Dec 2005 at 10:09

I purchased my Leadtek Winfast A400 6800gt in January of this year. On Saturday, the screen went blank and displayed the 'No signal found' message. I restarted, no change. I thought perhaps it had overheated a bit, so I left it for a few hours with the case open, again, no luck. I then took the card out and put it back in again just incase it had somehow came lose or whatever, no luck. I then tried my old Geforce2 card.. worked fine. The card has died obviously (or..?).

I've been in contact with OCUK regarding this, who said the best bet is to get in contact with Leadtek for an RMA. I've sent them an email about this.

Just now, I read this:-

http://www.resellerratings.com/seller686.html

7ish very disatisfied people complaining about sending their cards back to Leadtek only to never hear from them.

Has anyone on these boards had any experience with Leadtek RMA's? If so, how did they turn out. At the moment I'm very warry of sending anything to them if something similar is to happen to me.

Cheers.

Reiver · 13 Dec 2005 at 12:05

Bugger! I think mine's on the way out as well and i'd been counting on an RMA. Exactly the same card as you. I know this post isn't very helpful to you but whatever happens with your RMA please post the results.

bitter_suites · 13 Dec 2005 at 13:20

I certainly will. But to be honest mate, I think we're both screwed unless OcUk decide to help out.

I've been in contact with one of the people that commented on the website (he left his email address) asking what happened and if the situation has been sorted out yet. Some people have been waiting as long as 5/6 months though

deadeyedic30 · 13 Dec 2005 at 13:28

Got my Leadtek 6800GT back in September 2004 and never had a problem with it. My Leadtek 7800GT arrived yesterday along with the Epox EP-9NPA+ SLi mobo to replace it and my Abit AV8, not that there was a problem with either.

MeatLoaf · 13 Dec 2005 at 13:29

If youve had it under a year im pretty certain that its the retaillers responsibility to handle the RMA

keyser · 13 Dec 2005 at 18:32

Where do you have to return it to? if it's the UK can't you send recorded delivery or something ?

PieEater · 13 Dec 2005 at 22:32

As far as I'm aware the seller is only responsible if the goods are faulty when you receive them, if the goods develop a fault through use then this is covered by the manufacturers guarentee which you need to take up with the manufacturer. It would be nice if OCUK helped with your claim but they are not obliged to do so.

apye · 13 Dec 2005 at 22:46

I bought my Leadtek WinFast GeForce 6800 GT 256MB DDR3 TV-Out/DVI (AGP) - Retail (GX-068-LT) back in July05.
It failed the beginning of Nov05, got a RMA from OCUK, waited 3 weeks for a 'replacement from the supplier' only to get a refund.
I know I only had my card 3 months or so but you should be getting the same response from OCUK!!

Good luck.

radio · 14 Dec 2005 at 00:40

My one just went. Will be sending it back to you ocuk next week. Makes me nervous buying leadtek again.

TBirdUK · 14 Dec 2005 at 00:59

Had one back a few months ago, was faulty on arrival, got a full refund from OCUK even though it was B grade. Have brought 3 Leadteks since and no probs - in fact the LEs unlocked and are great!

paulrjackson · 14 Dec 2005 at 08:22

Pretty much exactly the same as apye.

Leadtek WinFast GeForce 6800 GT 256MB DDR3 TV-Out/DVI (AGP) - Retail (GX-068-LT)

Bought in July, died start of November and after waiting 3/4 weeks for replacement got the money back in my account.

andyportess · 14 Dec 2005 at 10:29

I had 3 Leadtek 6800GTs fail on me all within 3 months of each other and all within 2 months of installation. There are known reliability problems with some of these cards and Leadtek need to sit up and take notice. They do have a UK distribution centre and I think they can handle the RMAs although I have no idea of how good they are though.

Andy

bitter_suites · 14 Dec 2005 at 11:14

OcUk have given me an RMA # now so it's all good

Definetely don't think I'll buy a Leadtek again after that guy above had 3 die on him.

apye · 14 Dec 2005 at 11:21

Did you get through on the support telephone number?

I have been trying all morning but keep getting put on hold for ages!!

Still have not got through....... :mad:

MrMason · 14 Dec 2005 at 17:17

I read this thread last night, and thought " I hope my Leadtek 6800GT doesn't die".

I was playing CS:source earlier, and the screen went black and my pc froze. Checked everything and it seems to be the end for my leadtek 6800GT :/ . I bought it last year via pre-order , and waited ages for it. I've tried it in some other pcs but not joy :/

Can't seem to find a UK number for leadtek , or even an e-mail address that goes to support. Any help would be much appreciated

bitter_suites · 16 Dec 2005 at 08:42

MrMason: I couldn't find a phone number for a UK Leadtek office either, their Dutch office seems to be the closest one (18p per minute on o2 mobile incase you're wondering what the costs might be).

On the monday after mine broke, I sent an email to both OcUk and Leadtek both via their online email forms. Leadtek still haven't got back to me, but OcUk got back to me later the same day and said it would be quicker to get an RMA with Leadtek. I then went away and somehow came across the website i posted above. The comments on their didn't exactly fill me with confidence in getting a successful RMA from Leadtek so I emailed OcUk again explaining my apprensions and they sent me an RMA number

Posted it back yesterday.

I think I'll steer clear of Leadtek in future, it seems everyone and their granny has had a Leadtek card die on them :/

ninjapilot · 16 Dec 2005 at 10:38

"I think I'll steer clear of Leadtek in future, it seems everyone and their granny has had a Leadtek card die on them" :/[/QUOTE]

all this talk of Fubar Leadtek cards is making me twitchy, my card has just gone out of warranty (keeps fingers crossed)

Let us know how you get on

Ninja

MrMason · 17 Dec 2005 at 12:35

well I bought my 6800GT in july 2004. It was supposed to be a RETAIL XFX 6800GT , but there was a massive shortage at the time, so OCUK sent me a leadtek 6800GT OEM.

Anyway, I won't be buying leadtek again. Ocuk gave me an RMA number on thursday morning, and I've sent it to them, and they've recieved it, so just waiting 7-10 days to see what happens.

I don't really want a replacement, seeing its such a crap card, and they don't seem to make them or stock them anymore anyway. SO fingers crossed for a refund

MrMason · 19 Dec 2005 at 20:01

Any news update on any of you other guys situations ?

bitter_suites · 3 Jan 2006 at 09:21

OcUk sent me an XFX 6800 GS extreme edition as a replacement. The first one they sent, one of the bits (can't remember what they're called, cylander shaped) had come off. So I had to get that replaced, but that was swapped the day after so I didn't have to wait to long.