Lit Fibre

It’s annoying when you’re working from home and having Sky Stream means it’s also knocked out all the TV’s!! However, as it’s been said it’s the first outage I’ve had since moving to Lit.

Just hope they resolve it soon.
 
So something has gone bang and needs replacing on site at the exchange. Quite rare these days, I’m PABX engineer and the amount of hardware failures I’ve had to attend site on in the past 5 years I can count on one hand.
 
pingloss said:
So something has gone bang and needs replacing on site at the exchange. Quite rare these days, I’m PABX engineer and the amount of hardware failures I’ve had to attend site on in the past 5 years I can count on one hand.
Click to expand...
Come down to that old adage...sh!t happens. Doesn't help you today, but, like you say, these things are few and far between
 
Still out here in chippers, Mrs out for several hours having hair done, can't play WoW so been left instructions to clean house
 
Anyone noticed IPv6 routing issues? Seems all inbound traffic into my assigned IPv6 /48 prefix is disappearing into a black hole somewhere within the LitFibre network. Traceroutes to my WAN IPv6 address get through fine, however traffic to my assigned range seemingly stops once it gets to Lit's infrastructure.
 
pingloss said:
Anyone noticed IPv6 routing issues? Seems all inbound traffic into my assigned IPv6 /48 prefix is disappearing into a black hole somewhere within the LitFibre network. Traceroutes to my WAN IPv6 address get through fine, however traffic to my assigned range seemingly stops once it gets to Lit's infrastructure.
Click to expand...
IPv6 seems flaky on Lit full stop. I noticed the other day I have no IPv6 connectivity reported via Windows Network Connections
 
Mine stopped working for me following their network move last year, but it was about a week before the service terminated anyway so I didn't do anything about it.
 
Just received this from Lit...

We have recently received feedback about the need to spoof (change) the MAC address of your own router, if you have a public static IP and want to use your own router.​

We understand that this can be inconvenient for you, so we've made a few changes to our network. You can now use whatever router you want without the need to spoof its MAC address - your public static IP will work regardless!​

Finally!!!
 
kosymodo said:
Just received this from Lit...

We have recently received feedback about the need to spoof (change) the MAC address of your own router, if you have a public static IP and want to use your own router.​

We understand that this can be inconvenient for you, so we've made a few changes to our network. You can now use whatever router you want without the need to spoof its MAC address - your public static IP will work regardless!​

Finally!!!
Click to expand...

Came here to post this :) Nice to see improvements being made following feedback!
 
Slightly strange end of contract email from Lit. They're informing me my contract runs out next month and my monthly fee will jump from £27.99 to £49.99. They do point out this is their 30 day rolling contract fee but no mention is made of re-contracting for 12 or 24 months. Anyone else recently renewed? Am I likely to get a sensible offer? If I have to start ringing around I'm likely to look elsewhere.
 
picnic said:
Slightly strange end of contract email from Lit. They're informing me my contract runs out next month and my monthly fee will jump from £27.99 to £49.99. They do point out this is their 30 day rolling contract fee but no mention is made of re-contracting for 12 or 24 months. Anyone else recently renewed? Am I likely to get a sensible offer? If I have to start ringing around I'm likely to look elsewhere.
Click to expand...
Mine runs out in September so I'll be interested in how you get on. Mine is £25 for the 500 deal. I'll be looking round if they won't offer any deals but Lit have been good with only a couple of dropouts in almost 2 years with them.

Give them a call, they can only say no.
 
just had a end of contract email from Lit Fibre. They're informing me my contract runs out next month and my monthly fee will jump from £27.00 to £49.99. They do point out this is their 30 day rolling contract fee.

In general service has been Ok for me only a few dropouts in 2 years but one was for three days.

Lit has offered a few exclusive deals within e-mail, have people got a better offer if you phone them about leaving.

I am starting to look around on cityfibre and Fibre Heroes website

cityfibre.com

CityFibre | The Full Fibre Broadband Network

CityFibre is a brand new full fibre network built for the data age. Never worry about speed or reliability again. Connect your home and business today.
cityfibre.com cityfibre.com

Over 21 companies, the cheapest are

Toob is offering £25 per month for 900Mbps
Rocket Fibre £28 per month 1GB
Vodafone only £29 per month for 910Mbps this year, £32 after 1st April 2026 and then £35 after 1st April 2027
BeFibre £30 for 900Mbps (Fibre Heroes network)

Are these ISP any good, my landline phone line was moved to independent VOIP service as Lit Fibre did not offer a phone line.

I can get IDNet or Zen for £40 910 Mbps or £ 34 500Mbps I have used both in the past and service has been good with them

Any other suggestions that I should be looking at too many to choice from..

Thanks

Simon

E-mail below

We hope you're enjoying your Lit Fibre service.

Your current contract is shortly due to end on 25/06/2025. You’re paying £27.00 and that will change to £49.99 once your contract ends, and you will automatically move to a 30-day rolling contract. Please note that this does not include any add-on products you may have; those charges will remain and continue to be billed accordingly unless otherwise stated.

Let’s break down your options:

Switch to an exclusive recommitment offer
We've put together some deals just for you. Explore all our current offers below and check the attachment for extra features to enhance your streaming, gaming, and browsing experience.

Lit100
£28 a month
for 24 months
100Mb Upload & download speeds*​
Lit1000
£42 a month
for 24 months
1000Mb Upload & download speeds*​
Lit500
£34 a month
for 24 months
500Mb Upload & download speeds*​
The current website offer, for new customers in your area is shown below are: Lit100 for £29.99 per month for 24 months, Lit500 £33.99 per month for 24 months & Lit1000 £39.99 per month for 24 months. Please be aware that any add-on products you have are not included in this, and their charges will continue as they are. Prices include VAT.

Stick with your current plan
If you’re loving your connection and want the flexibility you won’t need to do a thing. You will switch to a 30-day rolling contract once your current one is up.

Check out other providers
If you’re curious about what else is out there, we totally get it! If you choose to leave us, just give us 30 days’ notice.

Don't forget we're are all about Internet Done Properly!
 
Last edited:
Sorry story here, my contract expired about 2 weeks ago. Lit didn't send me that email and when I phoned they said no deals were available so I started to look around. Really need a fixed IP for work related stuff so that limited my choices a bit. I decided to go with Aquiss but when I applied they said Lit didn't recognise me and the OTS wouldn't work. I thought they were progressing this the old fashioned way but when I hadn't heard anything for a week I asked where we were at and they said they had cancelled the move. Although people talk fondly of Aquiss in these parts I decided to look elsewhere. Applied to iDNet, their online application found me ok and thus the switch was underway (why did this fail with Aquiss?). Within a couple of hours of me requesting the switch Lit had phoned me up and said there were deals. TOO LATE. If you've got deals ask tell me about them when I ask not when I threaten to leave.

Now I've had a random email from DPD with a label to print out for a package they're expecting from me. I've heard nothing from Lit about returning any kit but I know it's from them as I have a unique email address for them. The broadband was ok but Lit's admin is pretty poor.

BTW not overly impressed with my speed tests with iDNet, I'm on what they advertise as the 930Mbps package and I rarely get close to 900 down, often it's stuck in the mid to high 700's. When I was on Lit's 1Gbps service a couple of years back (before the City Fibre takeover) I used to get over 900 consistently using the same router etc.
 
picnic said:
Sorry story here, my contract expired about 2 weeks ago. Lit didn't send me that email and when I phoned they said no deals were available so I started to look around. Really need a fixed IP for work related stuff so that limited my choices a bit. I decided to go with Aquiss but when I applied they said Lit didn't recognize me and the OTS wouldn't work. I thought they were progressing this the old fashioned way but when I hadn't heard anything for a week I asked where we were at and they said they had cancelled the move. Although people talk fondly of Aquiss in these parts I decided to look elsewhere. Applied to iDNet, their online application found me ok and thus the switch was underway (why did this fail with Aquiss?). Within a couple of hours of me requesting the switch Lit had phoned me up and said there were deals. TOO LATE. If you've got deals ask tell me about them when I ask not when I threaten to leave.

Now I've had a random email from DPD with a label to print out for a package they're expecting from me. I've heard nothing from Lit about returning any kit but I know it's from them as I have a unique email address for them. The broadband was ok but Lit's admin is pretty poor.

BTW not overly impressed with my speed tests with iDNet, I'm on what they advertise as the 930Mbps package and I rarely get close to 900 down, often it's stuck in the mid to high 700's. When I was on Lit's 1Gbps service a couple of years back (before the City Fibre takeover) I used to get over 900 consistently using the same router etc.
Click to expand...

Yes I agree the Lit Fibre admin is very poor was better when I first signed up. I also notice when searching some ISP websites the Lit Fibre line was not recognize. I will try ringing them as I need to give them 30 days’ notice to see if I can get a better deal on the phone. I am the 500Mbps plan with them at present, I can go with Zen for the same price of £34 with static IP .
 
I had the same poor admin when cancelling Lit (moved to an Openreach provider so didn't have to worry about any switching), turned out they sent a prepaid label for the router return but never said what it was about so I ignored it. Router went back with no issues and the service was turned off. Lit were fine, though for 1Gb and no-CGNAT they are quite expensive for a CityFibre provider - the cost without discounts is £39.99 plus £5 for the public IP which is a bit steep. Toob are £25 plus £8 for the static IP.
 
Think my Lit deal runs out in September so I'll be following this. The only thing that bothers me about going with some of these companies is are they going to want to install their own ONT, I already have 2 and don't want any more holes in the wall!
 
You must log in or register to reply here.
Back
Top Bottom