Lit Fibre

No shaping that I’ve ever seen, I’ve maxed out usenet connections to the full 1Gb the majority of the time. They’ve supplied as advertised.

Biggest change for me was making sure my usenet downloader was sending to a fast M.2 NVMe drive.
 
It gives you the option of moving to someone like Yayzi when your contract renews and getting 2.3Gbps symmetric, or going really cheap with Vodafone (they are bad, don't do that)
 
Nice to have options when my renewal comes up next April, mind you we had Openreach and Virgin installed around the same time as Lit so I'm properly spoilt for choice.
 
bimbleuk said:

Ultrafast Fibre Home Broadband | Feel the Power

Experience the internet the way it's supposed to be with ultrafast full-fibre broadband. Enjoy eyewatering upload & download speeds of up to 1Gb.
litfibre.com litfibre.com

I thought I'd start a thread for anyone else looking at or already with Lit fibre.

I'm having the Lit500 service connected to my house next week (3rd Aug) so can provide some feedback. So far the process was very swift. I placed an order online and about an hour later on a Saturday I was called back to arrange an appointment.

Openreach installed an external box on my house way back in January but after Talk Talk offered to switch my current FTTC to FTTP for free they failed to turn up twice! So I told them to cancel the order and I waited for Lit to start offering a service in my are
Click to expand...

New user here ( don't understand how I didn't come to this forum years ago!) . So yesterday Virgin Broadband ( 1Giig bundled package which has been getting worse & worse) went down for most part of day for whole street and think even over a wider area of the town .

Final proverbial straw that broke Camel's back ( but blessing was on Black Friday !) and after flurry of rants on street WhatsApp group was recommended Lit fibre and took plunge. I opted for the 1Gig package but when going through to pay was offered loads of additional upgrades / options etc I wish this was made clear earlier in process as I would have done my research prior to starting signup but at that point with frustrations with VM I just wanted quick sign up / least hassle so declined all optional extras. Am now doubting if that was a wise move or if there was one of those options that you'd highly recommend or have been in my situation and changed mind and subsequently added to your package ?

A bit about my current set-up I have the Virgin Hub 4 but in modem mode and plugged into my ORBI mesh system ( bought ages ago , but am wondering if not time for an upgrade as times have moved on with devices like laptop / iPhone WIFI etc , recommendations for easiest integration with Lit fibre please ?) which would hope to be able to reuse on day one of install ?

Install is due in a couple of weeks and would also in addition to above request ask what if anything I should ask installer / look out for etc.

Thanks in advance and I hope this is proper place for me to post this ?

Regards
 
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Plug the Lit Fibre ONT into your Orbi box and it will just work. Only thing to be aware of is to have a think about where the fibre cable comes into your house and where you want the ONT to be put, they can be moved afterwards but would need an engineer to come back out and do it.
 
Hi - just had a slightly demoralising experience with Lit Fibre support.

I'm not yet a customer but I'm interested to know what sort of cabling their install team will do inside the property on install day. The customer support guy on the phone just said it's a different team, they don't have a phone number and he couldn't find out. Not a great start but I wonder if anyone here could share their install day experience particularly if you asked the installers to do something over and above a typical install.

In my case I want the ONT on the far wall in the loft room which is where my network equipment is and some network cables that already take the same route. It involves going through a small eves crawl space, behind the chimney breast and then into the larger eves on the other side where the target wall is easily accesible. The guy who installed the ethernet cables along the same route said it was pretty easy.

Do you think the install team would do that work to get the ONT to the place where I want it?

cheers
Paul
 
The install team put in a fibre extension from the front of my house where all the phone stuff emerges from the ground to the side of the house. So they will move things about for you if you're nice to them. But I believe they have no obligation to do so. It's a "within reason" type thing and I think most providers will be the same. Having said that they may not have the ladders etc. to install to the loft space.
 
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This will all be different depending on whether your area is now CityFibre though. If you check your address on the CityFibre website and it shows ISP availability then it's not Lit doing the physical installation part any more, so your question would be better answered in the CityFibre thread.
 

Great news! CityFibre is coming to your home.
​

  • Announcing
  • Preparing
  • Building
  • Testing
    Connecting


this was the result for my address. The little van icon is over Testing.

Maybe now the installs are done by CityFibre the Lit Fibre support can't give any information about it. Maybe they could be more helpful when it was all done by the same organisation.

Thanks - I'll check in the City Fibre thread.
 
pschweig said:
Hi - just had a slightly demoralising experience with Lit Fibre support.

I'm not yet a customer but I'm interested to know what sort of cabling their install team will do inside the property on install day. The customer support guy on the phone just said it's a different team, they don't have a phone number and he couldn't find out. Not a great start but I wonder if anyone here could share their install day experience particularly if you asked the installers to do something over and above a typical install.

In my case I want the ONT on the far wall in the loft room which is where my network equipment is and some network cables that already take the same route. It involves going through a small eves crawl space, behind the chimney breast and then into the larger eves on the other side where the target wall is easily accesible. The guy who installed the ethernet cables along the same route said it was pretty easy.

Do you think the install team would do that work to get the ONT to the place where I want it?

cheers
Paul
Click to expand...
Depends on the day --- if it was Friday afternoon and I worked for Lit, no chance. If you convinced me you were a decent enough human and would be eternally grateful, maybe. That sounds like a pain no matter how easy Tom, Dick or Harry from your Eth install team made it out to be.

It is just the ONT as well, so you could terminate the fibre close to the ingress and then run your own ethernet.

Maybe you could lay a pull string so he can pull it through, to hedge your bets slightly in your favour.

My Lit Fibre guy re-ran my cable as it was ran a really terrible path across nice 1930s brickwork. I had to chat him up a bit, though.
 
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I guarantee they won't be crawling through eaves to run your fibre cable in, confined spaces and unboarded lofts are a no, and a combination of the two is an even bigger no. Run conduit in advance with a draw string if you want this.
 
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Thanks for the replies - honesty I can handle :D

Would it be possible to have the installer run the cable through to the eaves, leave enough fibre slack and attach the ONT in the correct position. And then have the guy who ran my previous ethernet cabling come back to run the fibre cable along the same route and then plug it in to the ONT? Or will Lit Fibre want to see it working before they leave the property?
 
pschweig said:
Thanks for the replies - honesty I can handle :D

Would it be possible to have the installer run the cable through to the eaves, leave enough fibre slack and attach the ONT in the correct position. And then have the guy who ran my previous ethernet cabling come back to run the fibre cable along the same route and then plug it in to the ONT? Or will Lit Fibre want to see it working before they leave the property?
Click to expand...

Highly unlikely. They can't sign off the install as complete until the ONT has connected and they'll be required to leave the fibre secured and not flapping about.

Can they not install the ONT where the fibre comes through the wall and then you patch it through to your router with an ethernet cable? Use a loose cable for now (to get it up and running) and then get your chap back to install a more permanent cable.
 
My Virgin Media Contract (M250) is up in Feb. I have been with them for many years and have been happy with a very reliable service. They can also offer up to 1 gigabit at my address, however I understand it’s not FFTP, just to the box on my street.

However Lit FFTP have been available at my address for the past 18 months or so and I am considering giving them a try as their 500 and 1GB prices are considerably lower than Virgin’s.

However, I have read that the Lit router can’t be put into bridge/modem mode. I currently connect my Virgin Media hub to my Netgear Orbi mesh system. I guess I could try and work with just the Lit router. I know the Virgin hub gave somewhat poor signal to some rooms upstairs though.

Should I move to Lit though? Have people found them to be reliable and easy to deal with?
 
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