Locksmith question

neocon said:
Good point, I have no idea, Eve Security Ltd doesn't pay taxes either?
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robfosters said:
Moving forward I’d use this experience to convince him that he should always contact you first about this sort of thing and to always get written quotes first
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It was just really bad timing, I had gone out for the day. Neighbour even offered to take him to town, but he decided to sort it out himself.
 
Disgusting how they can even think they can get away with this. There must be something that can be done to get your money back.

Does paying by card give you some security... No pun intended.
 
Last year I had to call a locksmith. When they came the man took the lock barrel out and said it would cost over £350 to change it, as it was a special device. I told him I saw something similar in the store for £30. I said I could not afford it and to forget the work. He said the call out charge was £100. I argued and said nothing was done. Finally, he said he'd do it for £300. I said no, and he said he cannot put the lock back, without paying the call out. I paid the £100. Next day I completed an online form from my bank app disputing the payment, stating that £100 charged for no work.
I got my money back and got no response from the locksmith. A few days later I got another company to do the job for £80.
 
lunar said:
Last year I had to call a locksmith. When they came the man took the lock barrel out and said it would cost over £350 to change it, as it was a special device. I told him I saw something similar in the store for £30. I said I could not afford it and to forget the work. He said the call out charge was £100. I argued and said nothing was done. Finally, he said he'd do it for £300. I said no, and he said he cannot put the lock back, without paying the call out. I paid the £100. Next day I completed an online form from my bank app disputing the payment, stating that £100 charged for no work.
I got my money back and got no response from the locksmith. A few days later I got another company to do the job for £80.
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He attended site at your request, costing him time, fuel and potentially lost opportunity elsewhere, you owe him that £100 imo.
 
That is genuinely disgusting and things like this, scamming anyone, but especially the vulnerable makes my blood boil.

Please don't let it drop @neocon even if your father wants to. Contact everyone you can, police action fraud, trading standards and HMRC - as they are definitely defrauding VAT - anyone who will listen (as probably not all will unfortunately)

Police Action Fraud line 0300 123 2040

Victim support helpline :

www.victimsupport.org.uk

Fraud - Victim Support

Fraud is when someone deceives you to gain a dishonest advantage – usually money, goods, services or property. We can support you after fraud.
www.victimsupport.org.uk www.victimsupport.org.uk

HMRC fraud helpline

www.gov.uk

Report tax fraud or avoidance to HMRC

Report tax fraud by a person or business to HMRC - tax evasion, VAT fraud, false, Child Benefit or tax credit fraud.
www.gov.uk www.gov.uk

Bring in the information @Murphy posted to say this is just another iteration of a previously convicted fraudulent company.
 
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Yes that seems obscene. The only reasonable price on there is maybe the emergency call out fee depending on what day it is/time.

The rest is ridiculous. How long was the locksmith there? I'm assuming no more than a couple of hours tops. What an hourly rate!

What type of door/lock was it? A Yale British standard euro cylinder is like £15 -£25 on Amazon depending on the size, and a mortice lock cartridge is also about £15.

I just moved and replaced all the locks in my house myself which was like two mortice locks, some hex bolts, 3 euro cylinders and a couple of deadbolts for outside buildings (summer house/shed etc) for not much more than £100 for all the parts, and a couple of hours work (which was mainly the mortice locks as they took a tiny bit of chiseling/adjusting of the door and frame).

Nearly £1500 for one lock seems totally insane, unless it was some huge unusual antique door that needed rare or purpose built parts, and took days to fix!
 
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Jono8 said:
I just moved and replaced all the locks in my house myself which was like two mortice locks, some hex bolts, 3 euro cylinders and a couple of deadbolts for outside buildings (summer house/shed etc) for not much more than £100 for all the parts, and a couple of hours work (which was mainly the mortice locks as they took a tiny bit of chiseling/adjusting of the door and frame).
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Honestly, I wish I'd realised how incredibly cheap and easy it is to replace the cylinders on doors sooner. I'd have swapped over all the locks at each of my old houses if I'd realised what a quick and trivial job it is.
 
Kelt said:
Is BBC Watchdog still a thing?

I'd be contacting them if so.
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just calll them again and get joe pesci to come around , tell the guy who turns up you want 1200 or his fingers


police in this country won't do a damn thing unless its on twitter or your in a mansion like a footballer
 
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This is terribly sad and I feel for your father, hopefully you can get some of this refunded.

Surprised (or maybe not surprised) that they've put no VAT on the receipt when there's a couple of items on that receipt which should have VAT too!
 
Mr Jack said:
Honestly, I wish I'd realised how incredibly cheap and easy it is to replace the cylinders on doors sooner. I'd have swapped over all the locks at each of my old houses if I'd realised what a quick and trivial job it is.
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Yes, i hadn't realised how easy it was until i looked into it. It is hilariously easy. Turn the key, undo one screw, take old one out, put new one it and screw the screw back in. Costs ~£20 and takes less than 5 mins. The Mortice locks/cassettes for a wooden door can be more tricky if you cant get one that fits all the dimensions of the old cut outs perfectly. Even then though, a small bit of chiselling isn't that difficult really. I feel much safer knowing im the only one with the keys to my house to be honest. You never know who the previous owner has given a key to in the past.
 
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Mr Jack said:
Honestly, I wish I'd realised how incredibly cheap and easy it is to replace the cylinders on doors sooner. I'd have swapped over all the locks at each of my old houses if I'd realised what a quick and trivial job it is.
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Heh, like most things you never know until you try!

The first time is fiddly, after that it's easy.
 
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