Long purple line on my monitor ? :(

[Dicehunter]

I turned my monitor on a few minutes ago and it flashed and then when I got on to the desktop a purple/black line appeared from the top to the bottom on the right hand side of the screen roughly 1-2 pixels wide.

I've tried the screen on 3 different PC's with DP and HDMI and it's still there, Borked screen or is there some type of fix and explanation for this ?

Example below -

 

[MissChief]

If you've tried it on three different PC's and the line is in exactly the same place on all three then yes, I'm afraid it's borked. Got Warranty?

 

[Dicehunter]

If you've tried it on three different PC's and the line is in exactly the same place on all three then yes, I'm afraid it's borked. Got Warranty?

Yep 2 year manufacturers, I'll see if I can take it back to the place I bought it seeing as it's only 2 days old, Local retailer.

 

[MissChief]

If you've only had it 2 days then I would be expecting the retailer to offer a straight swap or refund. They may try and palm you off to the manufacturer but your contract of sale is with them, not the manufacturer.

 

[Dicehunter]

I did have a BSOD yesterday but surely a BSOD wouldn't cause something like this could it ?

 

[Akagi]

No.

It is the monitor. I have one in the cupboard which has had a purple line like that, in almost the same place, for years.

Take it back.

Its like a stuck pixel, but a whole column of them.

 

[Dicehunter]

No.

It is the monitor. I have one in the cupboard which has had a purple line like that, in almost the same place, for years.

Take it back.

Its like a stuck pixel, but a whole column of them.

Thanks for the reply, You sure a BSOD couldn't cause this just say from a bad GPU overclock on a 980 and a sudden short going through the display port cable or is that not possible ?

 

[Gregster]

Thanks for the reply, You sure a BSOD couldn't cause this just say from a bad GPU overclock on a 980 and a sudden short going through the display port cable or is that not possible ?

There is zero chance that a BSOD would do that. If it was a broken GPU, possible but it would be more extreme, plus the fact you have tried it on 3 different PC's proves it is a faulty panel.

 

[Dicehunter]

There is zero chance that a BSOD would do that. If it was a broken GPU, possible but it would be more extreme, plus the fact you have tried it on 3 different PC's proves it is a faulty panel.

Thanks for the reply, I also unplugged the DP cable and it went to the "No Signal" screen and I could still see extremely clearly the thick black line going down the screen.

 

[Bursar]

My Dell 2408WFP has a line like that, only it's about 4 or 5 pixels wide now. They change colour as the monitor warms up and they eventually fade out of view. If I switch inputs I can still see them.

I'm just hanging onto this screen for a while longer until I decide what to do about a replacement.

 

[fireman999]

If its only 2 days old take it back to the shop and get them exchange it for a new one.
Don't accept any excuses that its not their problem now.