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Major Artefacts > HIS ATI RADEON X1950 PRO ICEQ3 Turbo 256MB GDDR3 (AGP)

Damned Moths!

A Little feedback...

I had almost identical graphical problems a few years ago. I dismissed the PSU immediately as a source of problems because it was a very expensive (at the time) less than two year old Enermax 465 Watt jobbie massively overpowered for my system at the time.

To cut a long story short, after replacing the Motherboard, RAM, Processor and Video Card it was necessary to replace the faulty PSU which by that time was JUST out of warranty.

I have a 300W uplighter in my study which moths have a habit of frying themselves upon. At some times of year the smell gets pretty awful so I guess I just missed the PSU burning smell which must have happened.

Damned moths cost me a fortune.
 
Tested my friends HIS X1950 Pro in 3 machines now. All with completely different components all with completely different chipsets.

ie Socket A Nforce 2 Athlon XP 2800+ with a "Colorsit" 550 Watt supply ( not the best i'll grant you but it runs a Geforce 6800 Ultra with no problems )

Socket 939 Nforce 3 Athlon 64 3700 with a 580W HiperPower PSU,

Socket 754 Nforce 3 Athlon 64 3400 ( generic 650 Watt PSU, that handles a 6800 GT with no problems )

The problem pops up in 3DMark 06 on all three systems within 1 or 2 cycles. Unfortunately we don't have anything with Intel & AGP to do any more tests.

If it's a power problem it's a power problem on the card not the psu as far as i'm concerned. Maybe the card should come with a list of acceptable power supplies / components if it's this fussy.

That or it's ACTUALLY a faulty batch of cards which is still think is the case.
 
roughly how long does it take to get a replacement.

since i am very mad at HIS at the moment.

my X1900 GT has gone for RMA and i got an email from HIS 3 weeks late saying they will not, fix or replace my card only OCUK can give me a replacement and HIS will credit ocuk..........it also says it has to be sent to hong kong for more testing and thats ganna take 2 - 4 weeks ON top of my 3 weeks ive already waited............... i was told at the start it would take 4 weeks in total.........................Sigh HIS have let me down big time........................................ocuk have been great tho :D
 
Hi, i have one of these cards and the artifacts were gone slowing down a bit the memory. I used the ATI Bios editor and put the memory around 1490 mhz.

Now everything is fine. Im pretty sure if you all do the same, the cards will stop artifacting.
 
His 1950 AGP

Just read the forum. I've got the same problem.

Last month upgraded my graphics card from a GeForce 6800LE 128MbAGP to a brand new HIS ATI1950pro turbo 512Mb AGP from overclockers. I have a AMD3500 processor on a Asus A8V deluxe motherboard running XP sp2 with 1.5 Gb memory. Due to the power requirement of at least 450W for this card plus the 6-Pin power connector, I upgraded my PSU from 350Wto a 500W X-Power PSU which has 24amps on a single 12volt rail. When I boot up my PC I have no problems, I have no problems when I start playing Oblivion, but after a few minutes (this can vary greatly) I get dots on my screen which run in a line vertically with several lines across the screen. Same happens when I run 3D Mark 2005 or 2006 but not all the time. If I come out of the game the dotted lines are still present on my windows screen and I have to restart the PC to get rid of them. I've tried to run ATITool Scan for artifacts, and it corrupts the screen and crashes the computer when the GPU temp went close to 60oC, but sometimes this happens at lower temps. I then discovered that ATI 1950 required 30amps on a 12 volt rail and due to the 24amps on 12volt rail in the 500W X-power PSU I assumed that the GPU became unstable when used, so I then bought FSP Sparkle Blue Storm 2 500W ATX2.0 PSU which has a combined Amps of 36 on two 12volt rails and was recommended in Custom PC magazine. Again while playing Oblivion after a few minutes like before I get dots on my screen which run in a line vertically with several lines across the screen, and with ATITool Scan for artifacts it instantly corrupts the screen and crashes the computer, which is worse than with the X-Power PSU. Does my graphics card need more power, is it faulty or is it unstable with my AGP connection? I haven't called OcUK yet.

Dylan Jones
 
Hi dylan_t_jones, welcome to the forums :)

I know you have the HIS version, but from reading the Sapphire forums (I have the Sapphire 512MB version) they say that if you have ran the card on a weak PSU, i.e. under powering the card when you first installed it, and then change your PSU, you may have already damaged the card. So even if your new PSU can deliver the required ampage, you can still have problems with the card as a result of under powering it from the beginning.

I can't say for definite, but if you're sure your new PSU is powerful enough it might be time to RMA the card.

I've also read that there is a possibility that there may be a compatibility issue between the X1950Pro and Asus A8V Deluxe mobo (I have the same mobo), although there is no definite confirmation of this as yet - something about the mobo not being able to handle the current the gfx card is pulling through the AGP slot ???
 
Hi again all,

I've still got the RMA number but haven't had a chance to send it off yet. I managed a couple of hours of Dawn of War yesterday and it seemed to be going quite canny. I left it on pause while I went downstairs to watch Top Gear and when I cam back up - yep, there was the chessboard again. Reboot, five minutes in, chessboard.

Out of curiosity, and based on an earlier suggestion, I opened the case and grabbed an old 80mm fan I'd just replaced (dead LED's but fan was fine) and balanced it against a SATA cable so it was aiming at the gfx card RAM. Two hours later, it's still running fine at the HIS stock speeds. CCC reports a GPU temp of 41, although I still don't think the previous 46 (at a reduced speed RAM clock) was exactly high.

So looks like the RAM may not be suspect after all, it looks like the cooling is woefully inadequate. Having the side off and a loose fan hanging off a SATA cable isn't exactly normal operating layout though, so I'll pass my findings on to OcUK and send it off in the next few days.
 
Why on earth have you not sent it back yet? :confused: The RMA number is only good for 14 day period from day of issue so dont use it now! ;) Buy the Zalman L bend fan mounting bar and mount one 120mm Akasa Amber blowing accross the card if not.
 
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anikilator1980 said:
Hi, i have one of these cards and the artifacts were gone slowing down a bit the memory. I used the ATI Bios editor and put the memory around 1490 mhz.

Now everything is fine. Im pretty sure if you all do the same, the cards will stop artifacting.

Its still borked, id RMA it, you shouldn't have to downclock it for it to work.

Welcome to the forums btw. :)

As i said in another thread these cards are atrocious, about time OcUK said enough is enough and cease selling them till HIS get their act together, they stopped selling XFX, so they can do it, and XFX still sell by the shedload everywhere else so selling well is not the issue, get shot of these cards as its reflecting bad on yourselves. :(

Everyone should just stop buying HIS.
 
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LoadsaMoney said:
Its still borked, id RMA it, you shouldn't have to downclock it for it to work.

Welcome to the forums btw. :)

As i said in another thread these cards are atrocious, about time OcUK said enough is enough and cease selling them till HIS get their act together, they stopped selling XFX, so they can do it, and XFX still sell by the shedload everywhere else so selling well is not the issue, get shot of these cards as its reflecting bad on yourselves. :(

Everyone should just stop buying HIS.

I would only agree with you if HIS doesn't take up the responsibility to have it repair/exhange.
 
dylan_t_jones hi
I have the same mobo as u and same cpu 3500,my first His1950pro 512 was nackerd after 5 hours ,blank screen even in post and bios screen so i got new one with rma.New card works perfect but i noticed condemed kept crashing after 10 min,but no other games but i traced it to card overheating so in ati tray tools under hardware overclocking i set the fan to 80% at 50c and 100% at 60c.That fixed that game and has never crashed since,bye the way am running the 3500 at 2.7 and using antec 430w true power no probs with a8v delux and 1950 pro,also i dual boot xp and vista and both run fine.Laterz chello.
 
Hi Chello

My AMD3500 is overclocked by 5% at 2.3. I've also run my AMD at normal stock speed and the HIS card still gives me artifacts. I have to say its very random, sometimes I can play Oblivion for hours with no problems but then suddenly the next day for example it gives me artifacts!. However its ATITool Scan for artifacts that always gives me artifacts, this can sometime happen straight away or after a few mins as the temp climes up. I've never gone up to 60oC before I get errors. I'll have a go at changing the fan speed, but I think its a memory problem on the card. I've got in touch with OcUK for a RMA number so I can send it back end of the week.
 
Just had a go in running ATITool scan for artifacts after changing the fans settings above 40oC 45%, above 50oC 80% and above 60oC 100%. When I pressed Scan for Artifacts button I instantly got artifacts which caused my computer to freeze and reboot, so its definitely not a temp thing. :(
 
dylan_t_jones said:
Just had a go in running ATITool scan for artifacts after changing the fans settings above 40oC 45%, above 50oC 80% and above 60oC 100%. When I pressed Scan for Artifacts button I instantly got artifacts which caused my computer to freeze and reboot, so its definitely not a temp thing. :(

do you know ATiTool doesn't support X1950 PRO?? how many times have it be mentioned in this forum?? :rolleyes:
 
Thats why you got the instant acrtifacting, freezing etc... when trying to run the artifact scan as the x1950pro is not supported by ATi Tool, ATi Tool does not work at all on the pro full stop. :(
 
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Just wondering if my PSU has enough juice to run HIS 1950pro AGP after reading some of the post in forums. I have FSP Sparkle Blue Storm 2 500W ATX2.0 PSU which has two 12volt rails 18amps on each with combined amps of 36. I bought this because of the good review in last months Custom PC magazine and it was around £50. Should I go for a more pwerfull and expensive PSU like Corsair HX 620W ATX2.2 Modular SLI Compliant PSU.

My PC specs are
ASUS AV8 deluxe
AND3500 5-10% overclocked
DVD
DVD RW
GD250Gb
1,5Mb RAM
4 USBS - wirlesss keyboard/mouse. printer, MP3 player connector (not always connected), camera conncector (not always connected)
 
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