Major issue with computer build i9 7900x. Help appreciated: SOLVED

[epc1]

Hello guys.

I received the psu tester and i just confrimed the psu is gone.

No signal at all.

Would this be covered by the psu warranty.?

 

[epc1]

That's with a new cable from the wall to the PSU?

Ooops no. I guess i still should take the whole pc to the repair shop then.

Do you think the actual psu is not damaged?

 

[epc1]

Sorry about my ignorance.

Would they still cover the product after the cause of the issue is
apparently a power surge?

 

[epc1]

Yeah youll be covered.

BTW you did check the fuse in the plug right ?

No i have no idea how to do that

 

[epc1]

Just take old fuse out and put one you know works in if you have a monitor try the lead from that in psu

I just used an old dell's monitor lead in the psu and it still does not work

 

[epc1]

I tried again with another psu cable from wall to psu and no signal.

I also tried the psu tester with a 500w psu from a friend and it works properly.

I have access to the 500W power supply but i dont think it is a good
idea to use it to test my rig right?

 

[epc1]

After the luck you've had I wouldn't risk it!

Yeah, i'm not doing it.

Tomorrow i'll call the retailer to request rma. But i'm still
in doubt as to whether they will make the warranty valid due to
a power surge

 

[epc1]

What power supply is It?

Mine is Seasonic Prime Titanium 750W

My friend's is Corsair 500W

 

[epc1]

Might be worth trying just to see if the system will boot with a minimal config.

What's a minimal configuration?

 

[epc1]

The graphics card needs to be in always as the cpu does not have integrated graphics.

I think i'll wait until tomorrow at least after i talk to the psu retailer.

 

[epc1]

I've just placed a support ticket with the retailer.

Will update the thread when i have more news.

Thanks everyone.

 

[epc1]

I hope you didn't tell them the electricity cut out. I'm not suggesting you lie but being overly truthful isn't always the best policy!

Also, and maybe already covered but have you plugged something like a table lamp into the socket just to make sure it's actually working?

I have not mentioned the power surge.

I tried the psu in different working sockets

 

[epc1]

Psu on its way back to the retailer

 

[epc1]

The 165W TDP on the i9's is... optimistic... at stock. 300W could be hit easily even with just MCT which might be enabled automatically in the bios.

The 1080ti could easily draw another 250W-300W depending on model.

Those two components alone are getting on the high side for that PSU imho. Add in all the other components, and I would def want a larger PSU.

Why does the Seasonic online power calculator recommends 650W with all the
components?

 

[epc1]

Hello,

I just wanted to update you guys on the situation!

After waiting for one week for stock to arrive the retailer agreed to replace the psu with another equally priced model.
I checked their website and noticed they had the Seasonic Prime 850W Platinum in stock and went for it.
It just arrived and everything is working perfectly.

The BIOS flashed correctly just before the power cut. I had to do nothing.

Thanks everyone for the help!

 

[epc1]

Glad its sorted.

Glad to hear its sorted and that you went with an 850w seasonic PSU. and very lucky it choose to fail after bios flash, good luck mate

Thanks!