Soldato
- Joined
- 25 Sep 2003
- Posts
- 3,750
- Location
- Manchester
The upgrade thing came up on my parents laptop. When they try to upgrade it comes up with an error to say they don't have access to a registry key and then stops the un-install process. Seems when I go in to the registry and try to look at the key I get an access denied even though I have full access rights as do they (all admins). What's up with that??!
I can't download the new version and install as it comes up with the same error and I can't un-install it or erase the keys myself. It's catch 22 unless I can somehow get admin access back. I'm stumped, not sure how that happened unless it's a virus or bug?? Or maybe i'm just being a n00b!
I can't download the new version and install as it comes up with the same error and I can't un-install it or erase the keys myself. It's catch 22 unless I can somehow get admin access back. I'm stumped, not sure how that happened unless it's a virus or bug?? Or maybe i'm just being a n00b!