To get a replacement fan I first used the support form here: http://www.antec.com/Believe_it/EUnewticket.php they told me I needed a replacement and gave me an RMA email address along with the details I needed to give. Along the way I had to provide proof of purchase (scanned my Overclockers invoice) I did not need to return my old fan and it didn't cost me a penny. It's just a shame my "problem" wasn't fixed but if yours does the same as mine then I guess I'm trying to get something fixed that isn't possible. At least I've got a spare should the original die on me.
They're pretty quick to reply by email, so don't let email contact put you off.
They're pretty quick to reply by email, so don't let email contact put you off.
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