Monzo/Starling Banking/Revolut

Diddums · 6 Sep 2020 at 16:24

SPG said:
So these fad banks that are trying to disrupt the banking market are doing the very opposite ?

The mind boggles, but then i am not 25 amd needy with the uncanny ability to be responsible for my own actions and actaully run budget without pots of whatever the fad is.

You still use a Nokia 3310 don't you?

LiE · 6 Sep 2020 at 16:26

Noxia said:
I saw desktop banking was most requested feature on Starling poll so maybe they are planning it. Don't miss it personally, I can download statements from the app.

They have confirmed desktop banking is coming.

Noxia · 6 Sep 2020 at 16:39

LiE said:
They have confirmed desktop banking is coming.

Oh cool, a good backup.

SPG · 6 Sep 2020 at 18:25

Diddums said:
You still use a Nokia 3310 don't you?

Yes, i charge it up once every 3 weeks and talk to real people.

Diddums · 6 Sep 2020 at 18:29

SPG said:
Yes, i charge it up once every 3 weeks and talk to real people.

I hate to break it to you, but they're not real people anymore

//Wait until you hear about these electronic mail things we have now, bloody fantastic!

LiE · 7 Oct 2020 at 15:52

Online banking from Starling available - https://www.starlingbank.com/online-banking/

Tephnos · 7 Oct 2020 at 17:35

LiE said:
Online banking from Starling available - https://www.starlingbank.com/online-banking/

Fantastic.

englishpremier · 7 Oct 2020 at 18:23

You still need the app to login, so all it does is provide a different visual experience.

The whole point of having an online banking IMO is to be able to log in independently of the app.

Kol · 7 Oct 2020 at 19:04

I had a quick look, don’t see any reason to use it. It’s good that they have for those that really want it.

TBH there is nothing that I can’t do in the app easily that warrants me needing to login on a desktop.

LeeUK · 7 Oct 2020 at 19:34

Starling Online Banking was soft launched last week on the quiet. Only logged in the once mind.

Mattus · 8 Oct 2020 at 00:06

Diddums said:
This guy offers some interesting points.

I am a (small) investor in Monzo and agree with him. Monzo seems to be drifting rather than developing a sustainable business model. Charging £5 per month for a shiny card and features you can get for nothing with high street banks (interest, open banking, fee-free withdrawals) isn't going to drive profitability. Nobody except a few hardcore fans is interested in that sort of deal.

They seem to have a strange block on acting like a "normal" bank and doing what normal banks do to turn a profit, i.e. lending out deposits. If they want to survive, ultimately they are going to have to offer credit cards and loans and mortgages like normal banks do. I don't understand what they have against it. It's almost as if they think lending money would make them bad people, rather than providers of a service that most of us need at some point in our lives.

Junglist · 8 Oct 2020 at 10:04

I quite like the starling online banking. I know you can do everything through the phone but I do wish Monzo had a similar portal accessible on a desktop

Semple · 8 Oct 2020 at 10:42

Kol said:
I had a quick look, don’t see any reason to use it. It’s good that they have for those that really want it.

TBH there is nothing that I can’t do in the app easily that warrants me needing to login on a desktop.

Does seem a bit strange, i thought most people these days were doing more mobile banking. It's only the traditional banks where their mobile apps have typically sucked, with minimal functionality that made people use online banking. Not a Starling user, but at least with Monzo you can do everything in the app that you would do with online banking.

Kol · 8 Oct 2020 at 12:27

Semple said:
It's only the traditional banks where their mobile apps have typically sucked, with minimal functionality that made people use online banking.

Agreed. Historically (when I had an HSBC account and still with Nationwide for mortgage/joint account) that's the only reason I used desktop because their mobile app either didn't have the option to do it, or it was too difficult to do in app.

Stu999 · 8 Oct 2020 at 21:46

Starling have made their app logo uglier and less elegant for some reason.

Tephnos · 8 Oct 2020 at 22:50

Modern design in a nutshell, then.

Stu999 · 19 Oct 2020 at 13:56

Had two transactions with Starling declined this afternoon even though I went into the app to authorise them. Stupid thing is I could still go ahead and pay via PayPal.

I’ve asked them why and also mentioned the problem with OcUK again.

Steedie · 19 Oct 2020 at 17:23

Anyone opened a business account with Starling? How long did they take to do the checks

LiE · 19 Oct 2020 at 18:09

Steedie said:
Anyone opened a business account with Starling? How long did they take to do the checks

Instant...you must be dodgy.

Vanquish-Storm · 19 Oct 2020 at 18:45

Steedie said:
Anyone opened a business account with Starling? How long did they take to do the checks

LiE said:
Instant...you must be dodgy.

I gave up in the end with Starling. Everytime you gave them a piece of information they requested 24 hours later they would ask for something else. 5 days later went with Monzo for business bank account instead.