MSI GEFORCE RTX 3080 VENTUS 3X OC Problems

[Alex J]

So i recently recieved my MSI GeForce RTX 3080 Ventus 3X OC and i'm getting crashing problems with it. So basically when im in game within the first few seconds of playing it crashes (not Blue screen crashes out of the game) and i believe the problem is the factory overclock is too high, as the core clock speed boosts all the way up to 2010Mhz in game and as soon as it reaches that speed it crashes. It does this in all games. The only way i can fix this problem is by downclocking the core clock in msi after burner. Another thing that is strange is that MSI stated that the normal clock speed is 1440Mhz but it never goes that low even in idle, and the boost clock is 1740Mhz and that is the speed it sits at in idle. But as soon as you go in game its starts overclocking itself upwards towards 2010Mhz and crashes itself. I use no auto overclocking software of any kind, and haven't tried to overclock it once. the only thing i have done is downclock it to make it actully work in game. i am also using all the lastest Nvidia Drivers. Anyone have any ideas ?

GPU: MSI GeForce RTX 3080 Ventus 3X OC
CPU : i7 8700k Delid 5ghz
MOBO: msi z370 pc pro
corsair 2400mhz ddr4
PSU: tx750m
Driver: 456.38
Driver type: DCH

 

[Alex J]

Hi i tried it both with and without the dragon center software installed, no difference. sorry i don't get what you mean by daisy chained off one cable. i have a two 6+2 pin pcie connections coming straight from the PSU with one cable

 

[Alex J]

What PSU do you have and how old?

i have a brand new tx750m psu

 

[Alex J]

You could try disabling RTX voice from the system tray (right click and exit). I have found that this locks the card mem to max speed available and the clock to base speed and has cause me some stability issues with MS2020 (currently using RTX 2070).

i don't seem to see rtx voice in the sytem tray. the only programs from nvidia in the tray is the usual control panel and geforce experience

 

[Alex J]

You could try disabling RTX voice from the system tray (right click and exit). I have found that this locks the card mem to max speed available and the clock to base speed and has cause me some stability issues with MS2020 (currently using RTX 2070).

i tried it both with and without the dragon center software installed, no difference. sorry i don't get what you mean by daisy chained off one cable. i have a two 6+2 pin pcie connections coming straight from the PSU with one cable

 

[Alex J]

try upping the power target in msi afterburner and see if you can get it stable at default clocks.

do you mean the power limit ?. if so it doesn't go any higer than 100%, which is weird as my old msi armor 1080ti could go above 100%

 

[Alex J]

thats a daisy chain! try using 2 6+2pin cables from PSU. another thing you could check if your card supports it is the status LED's on back plate near where the cables plug in. Good Luck man.

thanks i'll give it a go

 

[Alex J]

Two connections off one cable is daisy chaining,use two separate cables.

okay thanks will do

 

[Alex J]

So i tried it with two seperate pcie connections and still the same problem. when it hits 2010Mhz clock it crashes out of the game. i have a feeling the factory overclock is too high or wrong

 

[Alex J]

But did you try using seperate cables from the PSU?

yes i tried two completly seperate cables from the PSU

 

[Alex J]

Could try downclocking the CPU instead and then try running the card at stock. If it works then your psu isn't strong enough.

i tried downclocking the CPU too but didnt seem to make any difference

 

[Alex J]

Hmm actually reading on abit its been reported some cards don't go above 100% as they're already at their limit.

yeah i've read that too which is making me believe the factory OC is too high and it needs more power to be stable but can't get any more power as its reached its limit.

 

[Alex J]

Try "downclocking" GPU in MSI Afterburner until it's boosting around 1850 then try

Yeah so when i downclock the card to around 1850 or less it works without crashing. it only starts crashing when it boosts itself up to around 2000

 

[Alex J]

also if i didnt clarify the crashing isn't blue screen or entire system lock up where i have to restart. it just crashes every game i play back to the desktop

 

[Alex J]

Have you totally uninstalled the display driver and reinstalled? I use a programme called Ddu to uninstall some people don’t recommend it but it’s allways been good for me.

Does sound like a driver issue since the pc isn’t totally locking up or restarting

yeah i've tried DDU a couple of times, hasn't seemed to help

 

[Alex J]

Is it still sitting at boost speed when idling on desktop, now that you have fixed the crashing problem by down clocking the card? If so, can you do us a favour when you get chance, can you tell us what the power usage is when sitting on desktop on idle? GPUz should tell you this on the sensors tab. I've been trying to gauge how much power these cards will be using when idle, compared to in actual use, since even with a lowly 980ti I have never had the card clock down to power saving 450MHz mode whatever I do, so I am wondering what the draw would be on a 3080, assuming this goes the same way (multiple monitors, gsync etc are the issues causing it apparently). My 980ti uses about 70W sitting doing nothing on the desktop, with clocks stuck high.

So since i fixed the crashes by down clocking it, it is no longer sitting at boost speeds (1740mhz) on idle on the desktop and goes all the way down to 210mhz core clock and 405mhz memory clock in idle, and the board power draw is 24W and GPU voltage is 0.7310V with 7.6% TDP power consumption if this is the info your after.

 

[Alex J]

So this was the expirence i got after contacting MSI directly LOL

ME - "So i recently recieved my MSI GeForce RTX 3080 Ventus 3X OC and i'm getting crashing problems with it. So basically when im in game within the first few seconds of playing it crashes and i believe the problem is the factory overclock is too high, as the core clock speed boosts all the way up to 2010Mhz in game and as soon as it reaches that speed it crashes. It does this in all games. The only way i can fix this problem is by downclocking the core clock in msi after burner. Another thing that is strange is that MSI stated that the normal clock speed is 1440Mhz but it never goes that low even in idle, and the boost clock is 1740Mhz and that is the speed it sits at in idle. But as soon as you go in game its starts overclocking itself upwards towards 2010Mhz and crashes itself. I use no auto overclocking software of any kind, and haven't tried to overclock it once. the only thing i have done is downclock it to make it actully work in game. i am also using all the lastest Nvidia Drivers."

MSI - "suggest change a big power PSU, recommended PSU 750W. THANKS!"

ME - "Hi thanks for the reply, I currently have a brand new 750w PSU (Corsair tx750m)"

MSI - "thanks for your troubleshooting, In this case, you need to contact your retailer, ask for repair or replacement option. thanks!"

Now i don't know whether or not i should ask for a RMA from Overclockers UK or wait for new drivers or something, as i don't want to wait too long and then not be able to return it if it is actully faulty

 

[Alex J]

Also if anyone else has this card or similar 3080 and has 3DMark would you please do me a favour and tell me what your graphics score is on time spy, mine was 17,483 at -50 in msi after burner as i can't run it on defualt settings without crashing. If you don't have time spy could you tell me what your max boost clock speed went to in games without crashing mine was 1980MHz. I'm just trying to figure out if my card is performing similar to other 3080 cards, or if there is any underlying problems which might cause crashing. I would also love it if any MSI 3080 ventus owners that have had no problems at all could tell me what your max core clock went to in game to see if there are many ventus cards that can run at 2000MHz+ stable at defualt settings (no manual overclock or down clock) so then we can see if all ventus cards struggle at 2000MHz+ or to see if some are just boosting way higher than others.

Thanks all the help is much appreciated

 

[Alex J]

Seeing the number of threads from the small number of people with these cards, pretty sure it's a bios /and drive issue rather than so many faulty units, not that it isn't a possibility really.

Card has a three year warranty I don't see any point rushing to return it at this stage if got it running with a downclock and possible official fix round the corner.

Okay thanks that's relaxed me a bit lol. so is the three year waranty with msi then not overclockers uk ?

 

[Alex J]

Article on the same problems

https://wccftech.com/nvidia-geforce-rtx-3080-users-report-crashes-black-screens-during-gaming/