That's all I wanted to hear, cheers!
I think all I wanted to hear was "yours is in the post"
But seriously to get 3 emails confirming my orders (one of which was automated), to have the credit card charged (twice), and then to be left in limbo is a bit poor. I was actually quite looking forward to a call to feel that OC were doing their best and happy to apologise, now I'm not sure I feel that way.