Whats the issue here exactly....
We sell a crazy amount of prestige systems. 8Pack systems sell in high numbers also with even more of such high end kit selling to specialist business through our 8Pack Renda B2B projects. Ofcourse I cant possibly build and test all this stuff......
WOW!!
Somebody got out of the wrong side of his bed today
I have to state though my post does not refer to any of your personal systems, mine is an Infin8 branded pc so as I haven't actually blamed you nor have I asked for your assistance.
Sorry if my original post and it's content wasn't clear i'll put a few bullet points below:
1/ After purchasing a system from OCUK for a sum that would have been considered an annual wage when I was slightly younger, I had to wait around 3mths for delivery due to a miriad of issues ranging from parts showing as in stock but no physical item on the shelf so to speak.
2/ The build started off as an Infin8 Nebula system and ended up twice the cost and a mostly custom build utilizing the Thermaltake Tower 900 case to make sure everything would fit, as it turned out it's representative of the Infin8 Obelisk system.
If you are conversant with the TT T900 case you will understand that the majority of internals have to be removed to make way for the dual coolant loop.
I asked the forum members if I should have received the removed items;
(a) as I had purchased a brand new complete case so they belong to me and not OCUK
(b) If I decide sometime in the near future to upgrade / change the internals then I should atleast have the option to do so.
3/ The top PC Custom System Builders such as ORION PC, DIGITAL STORM, BLD by NZXT, CYBERPOWER, PUGET SYSTEMS and CHILLIBLAST go out of their way to create a build log for their customers to look through ( I asked for this about 6 times over the months ).
All I received in my " WELCOME TO YOUR SYSTEM " folder was a 3 page photocopied parts list for my system.
Other than a manual for my chosen MB I have no documentation regarding any of the installed software, no case instructions, no info on how to access, control or change any of the RGB settings, fan speed or temp settings. I've had no instruction as to how to make sure the OCing bios setting remain constant, again taking into account the actual cost of this custom system I had hoped for more.
4/ Oh yeah, the worst thing of all
.
OCUK are well know in the PC community for including a few little packs of Haribo inside the packing material of their deliveries.
I obviously didn't spend enough this time coz I was deverstated that I hadn't got any LOL
To be brutally honest the experience so far is quite disapointing as i'm obviously not getting the best out of something that I don't underwstand how to use it!!!
I hope you have been able to see that my question / complaint doesn't relate to you.
All the best everyone
