[Mystery] £400-600 monthly home electricity bill with Octopus

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@Minato something is seriously wrong somewhere, you're probably powering next door! Start a thread, post a link here.

Afternoon chaps,

While having a moan in the solar panel thread about my electricity usage at home, it turns out something might be wrong somewhere. Apparently a baseline usage of ~1.5kW on the Octopus Home Display is unusually high. Encouraged by @b0rn2sk8, @200sols, @alphaomega16, and @Ron-ski, I'm posting this thread to try and figure out if my neighbour is siphoning my power or something.

I'm on the Octopus Tracker tarriff, and have been with them since April 2024. I live in a fairly large detached house, but with I think normal appliances. A couple of fridge/freezers, washer, dryer, dishwasher etc. I have an air source heat pump for the pool, but it's been turned off for >1 year as it's not being used. Central heating is gas. No electric radiators or anything like that. Backup immersion heaters that are in the water tanks (close to brand new, had a new boiler room fitted <12 months ago so no issue with old equipment) are turned OFF. I have a couple of electric cars that get charged ~twice a month each. Each charge costs around £12-13 at current prices.

I've exported my data yesterday and done some analysis to try and figure out what's going on.

For 1st April 2024 to Present:
  • Average Daily Usage (kWh): 65.95 kWh
  • Average Daily Cost (£): £12.69
  • Peak Usage Day: June 14, 2024, with 145.19 kWh
  • Average Daily Usage (Excluding Car Charging Days, kWh): 55.27 kWh
b2AGkld.png


This shows my daily usage from April to Present, with the car charging days (evenings/nights with consistent blocks of >4kW usage for several hours) highlight. To make things clearer, here's the car charging days excluded.

GRljyRN.png


And finally, here's our average usage per hour over the entire time period
rkdOCNV.png

You'll note that in first two charts, our average usage seems to have increased since October. No idea why. But the data supports this:

For 1st October 2024 to Present:
  • Average Daily Usage (kWh): 74.68 kWh
  • Average Daily Cost (£): £14.92
  • Peak Usage Day: November 9, 2024, with 144.68 kWh
  • Lowest Usage Day: November 22, 2024, with 44.11 kWh
Troubleshooting

Since this was flagged up to me as abnormal, I've been paying close attention to the data. According to the Octopus Home Display thing, in the last few weeks I've had several >£20 days, with a couple of >£30 days. This is getting really pricey and I want to figure out if there's anything I can do to fix this, since even solar panels wont help me generate 100kW a day unless I install a solar farm in the garden I think.

My display shows a consistent baseline of around 1.2kW usage at all times. That's currently costing around 30p/hr. Last night I did some investigation, here's the baseline usage:

mTqh59a.jpeg

This is with most of the family asleep, a couple of devices like a laptop on charge, and a few lights on in the house (all LEDs). All other devices like desktop PCs, TVs etc were on standby. No dishwasher/washing machine/tumble dryer (condenser type) in use.

So I went to my circuit board things, and flipped every single switch down one at a time looking for culprits:
  • I went to the basement first, turned off all the circuit breakers for the water circulation pumps, boiler, pressure pumps etc. Hardly any difference.
  • Turned off the power to the car charger (not in use), no difference.
  • Turned off power to outside lights and floodlights, no difference.
  • Turned off rooms and parts of the house via the circuit board one at a time. Not many rooms made much difference, turning off the kitchen with the fridges and freezers etc dropped things by a bit.
By the time every single circuit board switch in the property was off, and the house was effectively in total darkness, this was what the display showed:

8lXgzGU.jpeg


So that's left me scratching my head. Why am I still using 0.66kW of power at that time? £0.16/hr doesn't seem like that big of a deal since it's just under £4/day, but when a 'good' day is a £12 spend and a bad day is £20+, I'd quite like to get that £4 down. Secondly, the general baseline usage of the house as above with things on standby and no big appliances in use is around 0.5kW (~£0.09/hr) which seems ok to me?

Advice, suggestions, thoughts (and prayers) would be appreciated.

Cheers
 
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Faulty meter?

A ghost load of that much can only be an oven, an EV, an immersion heater etc?

If you're saying you've isolated all of those things then it's either meter or yes, someone pinching your juice.

However all breakers off other than incoming should confirm if it's on your side or meter side.

Edit; do you any old lights in the attic or something? Or a sump pump?
 
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We have two EV’s in our 4 bed detached house with gas heating - it’s about £150 at most per month…

Edit: with one on charge most nights…
 
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Faulty meter?

A ghost load of that much can only be an oven, an EV, an immersion heater etc?

If you're saying you've isolated all of those things then it's either meter or yes, someone pinching your juice.

However all breakers off other than incoming should confirm if it's on your side or meter side.

Edit; do you any old lights in the attic or something? Or a sump pump?

Thanks for the reply.
Meter was installed by Octopus not too long ago, not sure how to check if it's faulty as it seems to report data ok.

At the time of testing last night, ovens definitely would have been disconnected when I turned the breakers for the kitchens off, no EVs plugged in (and I turned off the Zappi charger via it's breaker also), immersion heaters were turned off at the switches in the tanks, and also breakers turned off in the same board.

A couple of old bulbs in the attic I think, which I didn't physically go and double check were isolated, but with all the breakers in the house down I can't imagine how would be powered otherwise. No sump pump.
 
I'm sitting at 409w current use as I type this. That's with lights on, the computer on, and the washing machine running (albeit not currently heating water).

You definitely have an issue. You might even say that 661w baseline with nothing running is the difference between your 'normal' baseline, and a normal normal baseline.

How's the smart meter display running if every circuit breaker is off though? :D
 
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Could you plug the meter in somewhere on battery and flip all the circuits off and see what happens to the reading? Would that work? Then, short of any odd wiring to your consumer unit, that should show 0.
 
How's the smart meter display running if every circuit breaker is off though? :D

lol exactly what happened when I cleverly turned off all the breakers and discovered the meter was off too /facepalm.

I isolated one room, worked out how much that decrease the wattage by, then put the meter in that room and turned off everything except that room. The room remaining on was a handful of watts only, not even £0.01/hr.

What happens when you switch the fuse box off?

If you mean my circuit breaker box things then as in my post, I'm left with ~660W being used with all switches down.
 
Presumably his smart meter measuring device turns off lol.

Op - anyway to power the smart meter display and turn off every breaker? Friendly neighbor? Inverter/car cig lighter?

Nope. I mean shut off the master breaker, to all sockets and everything to his house. It should still show usage, like nil.

Then turn each breaker section on and see where it spikes
 
Presumably his smart meter measuring device turns off lol.

Op - anyway to power the smart meter display and turn off every breaker? Friendly neighbor? Inverter/car cig lighter?

What I did was have everything on as in the original pic so 1.11kW.
Then turn off the breaker for a single small room, dropped to around 1.09kW or something, so a negligible drop. Then I put the small room breaker back on, put the smart meter display in that room, and then turned off every other breaker for every other room/area/supply in the property one at a time and monitored the display. End result was that 661W pic.
 
What I did was have everything on as in the original pic so 1.11kW.
Then turn off the breaker for a single small room, dropped to around 1.09kW or something, so a negligible drop. Then I put the small room breaker back on, put the smart meter display in that room, and then turned off every other breaker for every other room/area/supply in the property one at a time and monitored the display. End result was that 661W pic.
Can you turn off absolutey every breaker apart from the room you isolated at 20w? I.e. the small room?
 
Can you turn off absolutey every breaker apart from the room you isolated at 20w? I.e. the small room?
That's what I did, apologies if I wasn't explaining it clearly.

Small 20W room breaker up.
Every other room breaker (kitchens, bedrooms, living rooms, etc) down.
All swimming pool circuit breakers down (were already all down anyway, includes garage, shed, outdoor lighting etc).
All basement circuit breakers (boilers/pumps/zappi car charger/water tanks etc) down.

The end result of doing exactly that is the 661W pic.
 
I agree with turning off the breaker.

Take a reading from the actual meter and turn off the breaker for an hour.

If you're using 660w you should be able to see if it's something downstream of the breaker.
 
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Just turn them all off, or turn off each one in turn. Unplug everything. It should not go up when you switch that area up.#

661w is way too high for all breakers off. I think on mine the only that that can't be isolated is the boiler thermostat, with every device disconnected I think it's something like 14W. That's with the boiler off, no pump running etc.
Maybe you have something hidden like underfloor heating.

Or neighbours tapped into your circuit haha
 
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Just turn them all off, or turn off each one in turn. Unplug everything. It should not go up when you switch that area up.#

661w is way too high for all breakers off. I think on mine the only that that can't be isolated is the boiler thermostat, with every device disconnected I think it's something like 14W. That's with the boiler off, no pump running etc.
Maybe you have something hidden like underfloor heating.

Or neighbours tapped into your circuit haha

They would have to have tapped in beyond the main actual meter. On a detached house I'm not sure how that's possible
 
Neighbours stealing leccy was tongue in cheek, they're fairly well off so I don't think they'd need to steal £4/day of electricity.

Loads of replies - thank you - but unless I'm missing something I've done a fairly exhaustive test of all the circuit breakers in the property turned off resulting in that 661W figure.

Even my actual baseline with generic things like TVs and desktops on, and some lights on (ie day to day baseline), I'm around 1.2kW so ~£0.30/hr. That should result in a daily use of 28.8kW. But my average usage on non car charging days is around 60-70kW. That's what I'm trying to work out, is ~30-40kW of daily usage normal?

Can you see the usage per 30 minutes on a graph against time?

Got power to sheds or garage?

rkdOCNV.png


There is power to shed and garage, but circuit breakers to both turned off in my testing last night.
 
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Are you definitely at the fuse box for the incoming supply?

Sounds like a large plot if you have swimming pool etc. could be the CU you are touching is secondary to another?
 
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