Natwest "arranged overdraft fee"

[fiveub]

The bank is essentially giving you a small loan. Why do you expect they should give you it for free? And why do you have a right to complain about the service? They sent an email about this a month or so ago.

Plus, the fee is very minimal compared to other banks, changing banks would give you a heart attack if you think the £6 overdraft charge is a lot.

 

[Theophany]

I didn't realise we were blaming our own poor financial management on the banks as well now.

HANG THEM ALL! BLOODY FAT CATS!

 

[atpbx]

I never been with a bank that doesn't charge a fee as well as interest on an over draft.

A whole £6 as well, lord have mercy!

 

[PaulStat]

I had the letter a few months ago since then I haven't gone overdrawn, funny that!

 

[krooton]

*looks at paltry £250 overdraft*
*realises there is no fixed fee, only interest*
*rejoices*

 

[pitchfork]

You not reading the terms and conditions is not unfair, it is ignorant.

It's still dickish of Natwest to charge for an overdraft, being that most other banks don't. Being that they know most people will ignore any email from a bank assuming it's a scam.

Precisely when I closed my account with the ******s I told them exactly what I thought of their bank.

I didn't close due to overdraft, it was because every time I phoned up they tried to sell me something, I'm phoning up because I'm ****ed off and need a hand with my account, and they're trying to enrage me by selling me stuff? Worst service ever.
That and all the staff at the branch were orange and thick as ****, not like HSBC where the staff are actually presentable and know what they are doing, and don't try to sell you things.

 

[Mullins]

My HSBC current account only charges interest aslong as your within your arranged overdraft limit.

 

[[FnG]magnolia]

It's still dickish of Natwest to charge for an overdraft, being that most other banks don't.

Banks have different service offerings but I agree, it doesn't sound ideal.

Being that they know most people will ignore any email from a bank assuming it's a scam.

This is not the intention of any Bank as far as I know.

Precisely when I closed my account with the ******s I told them exactly what I thought of their bank.

I didn't close due to overdraft, it was because every time I phoned up they tried to sell me something, I'm phoning up because I'm ****ed off and need a hand with my account, and they're trying to enrage me by selling me stuff? Worst service ever.

If the service is terrible then change. Lots of people do.

That and all the staff at the branch were orange and thick as ****, not like HSBC where the staff are actually presentable and know what they are doing, and don't try to sell you things.

Orange?

 

[platypus]

First Direct >>>>>>>>>>>>>>>>>>>>>>>>>>>>> Natwest. Best switch I ever made.

 

[Sui]

Never had a problem with NatWest, best mobile app, great service when I've needed it.

Be aware of what your bank provides and you'll be fine.

 

[Orch]

First Direct >>>>>>>>>>>>>>>>>>>>>>>>>>>>> Natwest. Best switch I ever made.

Word.

Best bank out there.

No one ever listens.

 

[Orch]

Although I think the arranged overdraft fee is £25 tbf

 

[Ace Modder]

Good luck, Natwest are the cheapest really for the overdraft fees.

MY wife has a Santender account and the same charge for her is £25, Barclays is £20. Natwest is £6.

Enjoy changing!

 

[Amos91]

I'm sticking with Natwest until my graduate interest free overdraft runs out.

Always useful to know its there if needs be. Saves shuffling funds sometimes.

 

[Gixer]

I guess I have an old Barclays type account. I pay nothing for my £1500 OD and they have given me a £500 buffer on top of that to use as well for no extra cost. I have never had to pay a fee to have or use my OD since the day I applied for one. Thing is I very rarely ever use my OD, maybe a few months a year when I've taken a little too much from my pay packet to put into savings at the start of the month and I over spend a little. I detest taking money back from my savings so jsut ensure I manage the money better the following month.

 

[ubersonic]

The bank is essentially giving you a small loan. Why do you expect they should give you it for free?

But the're already charging him for the service, this is an additional charge on top of what he was expecting/quoted.

If I arranged overdraft terms with my bank so I had a specific usable limit and rate of interest that started getting charged an additional unmentioned fee every time I went into OD then I would get quite annoyed too, FYI OP Barcleys don't rip you off like that (at least not business customers).

 

[Scougar]

My wife's account: If she's below 100 in credit, they charge her. If it's not rectified in that day, they charge her again. Suddenly she finds that within 3 days she has gone from 100 up to over 200 down. Awesome US Bank.

 

[Sudden]

But the're already charging him for the service, this is an additional charge on top of what he was expecting/quoted.

If I arranged overdraft terms with my bank so I had a specific usable limit and rate of interest that started getting charged an additional unmentioned fee every time I went into OD then I would get quite annoyed too, FYI OP Barcleys don't rip you off like that (at least not business customers).

But from what other people have said, any extra fee was not 'unmentioned'. The OP just didn't bother reading the correspondence they sent.

 

[Efour]

The way i saw it... I changed down to a regular account from an old Advantage gold account...

If you go £10 O/D or more then you start paying interest fees and once a month £6 for the pleasure..... I guess its aimed at the huge numbers of people that just dip into their overdraft each month to scoop them more revenue..

I dipped £12 quid into mine and got the fee which i queried and the guy on the phone shot me down telling me i basically signed the T&Cs deal with it...

 

[holymonk]

I think I have found a solution.

Going to upgrade to the platinum account.

for £16 a month I get travel insurance, mobile insurance, breakdown cover (I have none of these currently).

So in effect its all for a tenner.