New game / New Graphics card.

Flack88 said:
That AMD II X3 435 is really going to hamper your performance sadly. :( I remember my 560Ti being badly bottlenecked by my old Q6600. Glad you got it working however.
Click to expand...

Ok. For the future then, suggest an alternative which I can use my current Corsair Dominator RAM with.

:-)
 
Another update.

I just started playing Alien Isolation for the first time, remember that this thread started due to my wife buying me the game.

Five minutes or so into the game my system fans are really working hard to cool the PC then the game and PC crashes.

The screen goes black and shows some very feint blue lines horizontally accross the screen. I have to re boot it with the power button to make it work again, when I re run the game any dark or black areas have the same feint blue lines showing.

Normal desktop applications are fine.

Does this mean the display card is broken now.

Thanks

Trebz
 
Trebz said:
Another update.

I just started playing Alien Isolation for the first time, remember that this thread started due to my wife buying me the game.

Five minutes or so into the game my system fans are really working hard to cool the PC then the game and PC crashes.

The screen goes black and shows some very feint blue lines horizontally accross the screen. I have to re boot it with the power button to make it work again, when I re run the game any dark or black areas have the same feint blue lines showing.

Normal desktop applications are fine.

Does this mean the display card is broken now.

Thanks

Trebz
Click to expand...

You mean very faint blue lines, take pics will be nice.

I will look up about faint blue lines on screen but I never heard of it before.

Edit: Found it.

http://www.overclock.net/t/1511908/gtx-670-blue-horizontal-lines-on-screen

It seem your graphic card is faulty, either VRAM or GPU core is damaged caused it to overheated made your PC fans worked hard to cool it down.

Should had your graphic card replacement when you RMAed last time but OCUK was been blind found no issue.

I suggest you to take pics of blue lines to prove it as proof that it absolutely need RMA for replacement.
 
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AthlonXP1800 said:
You mean very faint blue lines, take pics will be nice.

I will look up about faint blue lines on screen but I never heard of it before.

Edit: Found it.

http://www.overclock.net/t/1511908/gtx-670-blue-horizontal-lines-on-screen

It seem your graphic card is faulty, either VRAM or GPU core is damaged caused it to overheated made your PC fans worked hard to cool it down and PSU shutdown protection prevented further damage.

Should had your graphic card replacement when you RMAed last time but OCUK was been blind found no issue.

I suggest you to take pics of blue lines to prove it as proof that it absolutely need RMA for replacement.
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I seriously wish I'd never bothered. I'll certainly never use Overclockers again, I'm sending it back and insisting on a refund.
 
Shame, hope it all works out. There are pitfalls when mixing old/unknown with modern kit, sometimes you get lucky and it all just works and other times stuff like this happens.
 
Yeah, like you get sold a piece of No refurb unit.

I'll send it back to Overclockers, put my old one back in the PC and tell the wife I'll not be playing my new Xmas game.
 
It's just bad luck I think dude. I built a PC for one of my mates not long ago (maybe a month ago?) and I put in one of the refurb MSI 7950's for him and it's been fine.

These cards have 90 day warranty so you're covered :)
 
what a bummer bud.
Im currently running an msi twin fozr 7950 that I got second hand in a deal and its a great card.
Ive had a few moments where I was thinking it was running a bit on the warm side but I stripped it renewed the thermal paste and gave the heat sink a good clean and it now runs sweet and I can get 60+fps out of most games I play.

hope you get sorted out and dont give up on getting to play your game. there are other cards out there that could be worth buying
 
Trebz said:
Another update.

I just started playing Alien Isolation for the first time, remember that this thread started due to my wife buying me the game.

Five minutes or so into the game my system fans are really working hard to cool the PC then the game and PC crashes.

The screen goes black and shows some very feint blue lines horizontally accross the screen. I have to re boot it with the power button to make it work again, when I re run the game any dark or black areas have the same feint blue lines showing.

Normal desktop applications are fine.

Does this mean the display card is broken now.

Thanks

Trebz
Click to expand...

Could simply be the PSU not being able to power the GPU properly, causing the corruption you see as blue lines.

OCUK will test the GPU on a quality PSU. I believe they'll return it to you if it works perfectly for them.

If you ever want to play future games on your PC, you'll inevitably have to upgrade many of your components, one of which will be your PSU.

It could be worth going ahead with the 500w Superflower PSU - it might fix your issue. If it doesn't, then RMA it and you'll get a replacement/refund which you know will work perfectly with your new PSU.

Up to you buddy, goodluck with whatever you decide :)

P.S. Alien Isolation is a fantastic game, if your an Alien fan I'm sure you'll enjoy it, hope you get to play it soon.
 
Dave2150 said:
Could simply be the PSU not being able to power the GPU properly, causing the corruption you see as blue lines.

OCUK will test the GPU on a quality PSU. I believe they'll return it to you if it works perfectly for them.

If you ever want to play future games on your PC, you'll inevitably have to upgrade many of your components, one of which will be your PSU.

It could be worth going ahead with the 500w Superflower PSU - it might fix your issue. If it doesn't, then RMA it and you'll get a replacement/refund which you know will work perfectly with your new PSU.

Up to you buddy, goodluck with whatever you decide :)

P.S. Alien Isolation is a fantastic game, if your an Alien fan I'm sure you'll enjoy it, hope you get to play it soon.
Click to expand...

I have been a massive fan of the Alien movies, books and pretty much everything Gigeresque since 1979 when I was nine years old.

I understand what you are saying about the power supply but I'm not prepared to spend another £50 on something which may or may not make the graphics card work. I have spent £230 so far and still can't play the £40 game I upgraded for. I'm married with a child and a mortgage, I can only go so far before I have to say 'Enough is enough'. The card is going back, whether they like it or not. If they, the supplier, can prove to me that it's my power supply that is at fault then so be it. The graphics card is 'Not fit for purpose', as it does not work correctly when installed. If it needs new thermal paste and a clean then the supplier should have done this before selling to me for £100 or whatever it was they charged. The onus is on them to rectify the problem, not me.
 
I know exactly what you're saying with the cash flow. Im the same Married, mortgage, 2 kids ( my youngest is disabled ) and a cat ect when I decided I wanted another pc after using a high spec laptop for a few years I missed having the pc so decided to build one.

I bought a motherboard, cpu and memory bundle ( fx 6200 asus board and 4gb of ddr3 )
I bought a case with a power pack and all was fine for the first few weeks using the onboard graphics. after I bought a graphics card ( msi gts 450 ) I started getting random restarts, BSOD and system freezes and finally the psu handed in its notice.
I bought a cheapo psu 700 watt thing that went fine for about a few weeks then it was back to the same carry on. it again handed its notice in with a bang and took out one of my hard drives with it.
I bit the bullet and bought the cheapest quality psu I could find at the time. it was a corsair cx750 and I noticed a major difference in my system. it was a lot smoother.
after a few month I started replacing bits.. I went to an fx6350 cpu and more ram with my old board then replaced the board a few weeks later with a gigabyte board and got the 7950 at the same time.
I then changed the board again now to the asus sabertooth 990fx r2.0 ( still using it great board )
I then got an upgrade on the cpu to the fx 8350 and got an ssd off my mate as he wanted a bigger drive in his laptop..

my system has been built up through time. ive changed the case for better cooling ( im getting the urge to change it again ) but honestly my system has been built on a budget just 90% of the bits inside my case have been bought second hand some off members on here and some on a well known auction site and the green tree web site.
have a look here at my build youll see what I mean budget build

dont give up it can be done on a budget and im sure plenty of folk on here would agree. dont get me wrong I look at some of the builds on here and can only dream of such a thing but im doing the best I can with the budget I have. ;)
 
Here we go, this is where it turns nasty. The first reply from Overclockers:

-----------------------------------------------

'Dear **** *******,

The card was tested on 3 different test rigs which we couldn't find the fault with the unit, I would definitely check the other components within the system.

Regards,

James Bailey'

-----------------------------------------------

My reply:

Hi James

The rest of my system is working ok and has been for over three years. This fault does not occur when my old display card is installed and has never happened before.

I have re installed my old display card and everything works fine.

This means that the problem must be with the display card I bought from you. The card is useless to me in this state.

Please reply ASAP as this has cost me a lot of money and quite an amount of stress so far.

Regards

----------------------------------------------------------

I genuinely feel as though I have jusy naughty word £100 or so up the wall, not to mention wasting £130 on a monitor which I didn't really need until I bought the display card.
 
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What case do you have?
If it only has one fan at the rear extracting hot air, it would be wise to install another fan to suck air into the case. The Twin Frozr cards are really good but do require good ventilation in the case. The TFs just blow the hot air into the case, which builds up along with the heat from the Cpu and so makes it harder for the Gpu fans to cool the card adequately. I had a similar issue some years ago with the 560ti version. Found I had to take the side panel of and position my room fan to blow cold air at the card.
Also, use MSI Afterburner when gaming, as you can monitor your temps and Gpu usage, helps you see if your card is overheating or stressing out.
If you need an extra fan, let me know and I can probably send you one.
 
Idleman said:
What case do you have?
If it only has one fan at the rear extracting hot air, it would be wise to install another fan to suck air into the case. The Twin Frozr cards are really good but do require good ventilation in the case. The TFs just blow the hot air into the case, which builds up along with the heat from the Cpu and so makes it harder for the Gpu fans to cool the card adequately. I had a similar issue some years ago with the 560ti version. Found I had to take the side panel of and position my room fan to blow cold air at the card.
Also, use MSI Afterburner when gaming, as you can monitor your temps and Gpu usage, helps you see if your card is overheating or stressing out.
If you need an extra fan, let me know and I can probably send you one.
Click to expand...

I have a vanilla full size PC case.

I have one front mounted intake fan, two rear internal exhaust fans, CPU fan, two top mounted RAM cooler fans, two display card fans and the fan in the PSU.
 
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Hello there

I am sorry to hear of the issue with the item you have RMA'd back to us, can you please provide me your RMA number and I can take a quick look into this for you?

Regards

Bailey
 
So, it looks like Overclockers have simply told me to naughty word again.

--------------------------------------------------------------------------

Dear Richard Gray,

Thank you for your webnote

I can confirm we found the card to not be faulty over the testing period we conducted.

We used a variety of rigs and system configurations with different monitor resolutions to test the card.

In this instance i would recommend taking your system/build to a qualified technician to diagnose your components to determine which item is faulty

Regards,

Nicholas Paviour

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This is an absolute disgrace.
 
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My last reply at 12:55 today.

-----------------------------------------------------

As you have clearly not read my last message I will copy and paste it into this message for you.

--------------------------------------------------------------------------------------------------------

Hi James

The rest of my system is working ok and has been for over three years. This
fault does not occur when my old display card is installed and has never
happened before.

I have re installed my old display card and everything works fine.

This means that the problem must be with eh display card I bought from you.
The card is useless to me in this state.

Please reply ASAP as this has cost me a lot of money and quite an amount of
stress so far.

Regards



----------------------------------------------------------------------------------------------------------

Note: My system is FINE until i fit the display card you sent me.

The display card is therefore at fault.

Regards
 
Thing is though, if the card works fine with a suitable PSU then it isn't faulty is it? I could buy a Titan Z and try to run it off my HTPCs 300w PSU, but if it kept on failing then it wouldn't be fault of the card.

I know it's frustrating, but the seller has to assume you will be fitting the card into a suitable PC, they can't be responsible for any components that aren't upto scratch.

Hope it gets sorted.
 
But in a post further up this thread some chap posted a link to my power supply spec, stating that it was more then suitable for the job......

Ok, so If I go out and spend £50 on a new power supply and it still crashes the PC, who's going to refund me the £270 I will have spent......
 
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