New Site Feedback

Dave M · 26 Oct 2015 at 02:37

Baplad said:
Trying to checkout with paypal as the payment type didn't go to paypal checkout page just kept returning back the checkout page, then I changed the payment type to card and it just sent my order through in "awaiting processing" state on my order history but I never put in any card details

awaiting payment processing would be more accurate, if you go past the checkout page (proceed to payment), it saves the order and you get an email (it does try to say it's just saved the order, payment is not complete).

If you don't complete or the payment fails you can get the items back in your basket by going to order history and repeat order.

CAT-THE-FIFTH · 26 Oct 2015 at 02:37

smsmasters said:
Under "clearance" there are no more graphics cards listed?

Not only that,but most of the clearance sections and items are not there anymore!!

currob · 26 Oct 2015 at 06:39

delpy8 · 26 Oct 2015 at 08:22

Dave M said:
Everything is there, just isn't a pagination. It'll get added soon

That's good news thanks

delpy8 · 26 Oct 2015 at 08:22

When will FREE delivery be sorted out?

BusError · 26 Oct 2015 at 08:29

I get 503 on the main page this morning too..

Redgie · 26 Oct 2015 at 08:44

503 Service Unavailable

mohawk · 26 Oct 2015 at 08:48

503 error when trying to access the site from the logo at the top of the forum, if i just go to overclockers it only partially loads

davida76 · 26 Oct 2015 at 08:50

At least my eyes have stopped hurting now its gone minimalistic

thecremeegg · 26 Oct 2015 at 08:52

503 error for me too

Relentless81 · 26 Oct 2015 at 08:54

Its been up and down all morning

delpy8 · 26 Oct 2015 at 09:01

Why do I not have an option for DPD next day? Only dpd 2 day or collect at store which is no use to me

PooKer · 26 Oct 2015 at 09:05

503 and this:

If it makes any difference running Chrome

koolpc · 26 Oct 2015 at 09:07

503 for me too as looking to get some items for an order

Gammawolf · 26 Oct 2015 at 09:10

Works fine for me in chrome.

koolpc · 26 Oct 2015 at 09:15

Yes, up and running again now

Greebo · 26 Oct 2015 at 09:29

OldCoals said:
I don't get that, a site that makes it easier for customers to buy things is losing you market share compared to the new site which makes it more difficult to buy things.

This. It seems a lot harder to find the stuff I want to buy now :confused:

mrbios · 26 Oct 2015 at 09:36

....the home page is SOOOOO busy, it's overwhelming to look at, it doesn't help me know where to go.

The silver bar doesn't stand out that it's where you need to look, if anything my eyes feel drawn to the blue bar with offers, top sellers etc.

You're old site could have been modified to be improved, it really didn't need this full change to "how much information can we chuck on one page" look.

EDIT: If i click on SSDs in the components section i get "this website is not available"

acake · 26 Oct 2015 at 09:40

pay pal issue/terms and conditions catching people out as people unable to check out with out doing the following bug or not causing a problem

the issue is the terms and conditions check box. you need to tick the box and then click on the terms and conditions to bring them up to read close it and it works fine

Hades · 26 Oct 2015 at 09:45

I guess the change was partly about merging the sites and only needing style changes between them. It would make sense to reduce costs.

A quick question... I assume talking about products and prices on caseking.de isn't classed as talking about a competitor? Afterall they are directly linked to on the ocuk site now.