No charger with new phone (Pixel 6)

Haggisman

Haggisman

Haggisman

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My other half got a new Pixel 6 today, but it didnt come with a charger - her old Huawei charger doesn't seem to be working with it, so it's essentially useless until we're able to find a decent quality charger. :mad:

Surely such a fundamental missing component should be noted somewhere on the product info? How do they expect people to be able to use their phone without being able to charge it? Any recommendations on a usbc charger which isn't going to burn down the house?
 
The charger is an optional accessory that you can buy from the google store.
When I bought my 6 Pro, I chose the Google Pixel Stand (2nd gen) that comes with the 30W charger but you can get the charger on it's own for £25.
 
An "optional" accessory which essentially makes the device disposable if you don't buy it? :cry:

I'm not paying £25 for something which should come with the phone, might just send it back as it's clearly not fit for purpose :p

Obviously i'm joking, but seems a pretty devious way of getting more money out of the customer for something which should really be expected to come with it.

Seems my Quest 2 charger works, so can make do with that for now, but definitely not a good first impression!
 
Perhaps your other half didn't buy it from the google store as when you add the phone to the basket it brings up a list of optional accessories which includes the charger where it clearly states that it isn't included with the phone.
These newer higher-powered chargers will be more expensive to make. By not just "throwing in" a charger (which some people may not actually need), they can keep the price lower and reduce unnecessary waste in that drawer full of old chargers that many of us have.
 
My S21 didn't come with a charger either. Think it's part of an effort to reduce waste: most people already have a charger (I've got loads)
 
I think you'll struggle to find any new phone from the big manufacturers that comes with one these days
 
The pixel phones come with a cable as does the 18w charger but not the 30w charger. For the sake of £15, 5W more power and the certainty of compatibility with the pixel 6 (IE full PPS support) I'd get the 30w Google charger. I don't see the point spending over £550 on a phone and then going tight on the charger.
 
tom_e said:
I think you'll struggle to find any new phone from the big manufacturers that comes with one these days
Click to expand...

So reduce ewaste by making phones disposable. Just buy a new one when the battery runs out. Got it :cry:

gEd said:
Perhaps your other half didn't buy it from the google store as when you add the phone to the basket it brings up a list of optional accessories which includes the charger where it clearly states that it isn't included with the phone.
These newer higher-powered chargers will be more expensive to make. By not just "throwing in" a charger (which some people may not actually need), they can keep the price lower and reduce unnecessary waste in that drawer full of old chargers that many of us have.
Click to expand...

No, she got it from a network on contract.

The claim that it reduces unnecessary waste falls over somewhat when you cant use an older charger anyway (not like its 10 years old, its from a 2 year old P30 pro)
 
gEd said:
The pixel phones come with a cable as does the 18w charger but not the 30w charger. For the sake of £15, 5W more power and the certainty of compatibility with the pixel 6 (IE full PPS support) I'd get the 30w Google charger. I don't see the point spending over £550 on a phone and then going tight on the charger.
Click to expand...

The counter argument to that being you dont expect to spend over £550 on a phone only to find out you have to spend another £20-30 to be able to actually use it for more than a couple of hours
 
Haggisman said:
The counter argument to that being you dont expect to spend over £550 on a phone only to find out you have to spend another £20-30 to be able to actually use it for more than a couple of hours
Click to expand...

I agree. The supplier should have made it clear at the time of purchase.
 
gEd said:
The pixel phones come with a cable as does the 18w charger but not the 30w charger. For the sake of £15, 5W more power and the certainty of compatibility with the pixel 6 (IE full PPS support) I'd get the 30w Google charger. I don't see the point spending over £550 on a phone and then going tight on the charger.
Click to expand...
The 30W charger is a waste of cash.

The Pixel 6 only supports 21W max.
 
kona786 said:
The customer wasn't forced to buy the phone. They should do their research.
Click to expand...

Is it unusual to expect an electronic device to come with a suitable cable to plug it in? Every other phone i've ever bought in the past has come with a charger, as did my laptop, monitor, TV, car, router, table lamp, etc. (in fact i think this is probably the first device I've bought which hasn't) so explicitly checking if it came with one never crossed my mind, in the same way as i wouldn't check if the screen was included or if i needed a soldering iron to actually put the thing together before using it.

Lesson learned obviously, but still seems a poor omission on the product information page
 
Haggisman said:
No, she got it from a network on contract.

The claim that it reduces unnecessary waste falls over somewhat when you cant use an older charger anyway (not like its 10 years old, its from a 2 year old P30 pro)
Click to expand...
There's no reason that charger shouldn't work. Any USB charger from the beginning of time will work on the phone although obviously it may take days to charge on the original low current ones.

If it's not working then it's not Google's fault.
 
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