Not connected error

[paradisiac]

hi, got a vista pc here, doing my head in. says its connected to internet but when i go to open IE or FF i get a cannot display webpage error.
i have reset everything to defaults, i have scanned it with combofix, spybot, spyware doctor, malwarebytes, MSE, and loaris removing everything until each program now scans clean. its running vista home premium 32 bit sp2, when the pc first came in 90% of the windows stuff was missing (windows updates, IE, most of the Accessories folder etc) so i did an upgrade repair and now all of the features are back, just this annoying internet problem. everything works fine in safemode.
HELP

 

[paradisiac]

yeh ping to that was successful.

 

[paradisiac]

yeh thats also successful

 

[paradisiac]

Check your DNS server and make sure they are actually set. If in doubt use 8.8.8.8 and 8.8.4.4

(nice to see somebody else uses 4.2.2.2 for testing )

- Pea0n

check DNS is set how?

 

[paradisiac]

Hmm sounds strange. I suppose you could try these few things:

Can you access webpages via their ip?
Try putting 74.125.230.113 into IE or FF (google)

1) Sounds silly but please make sure "work offline" isnt checked under the file menu in IE.
2) In Internet Options (in IE), Under the connections tab, click on Lan Settings and make sure there nothing entered/ticked.
3) In a command prompt, type ipconfig /flushdns
4) Have you tried the Vista inbuilt network troubleshooter?
5) Try resetting IE again from the Reset IE to Defaults button under the "advanced" tab.

no addresses work in IE or FF at all cant even connect to the router (192.168.0.254)

1. checked that
2. did that too
3. still no joy
4. it says that there is an error it cannot resolve so contact my IP, but all other pcs here work so i know its not that
5. i have done that, uninstalled and reinstalled, but nothing will connect to the internet, no windows/antivirus updates but everything works fine in safemode

 

[paradisiac]

Check proxy settings. Is this wireless or wired?

wired

 

[paradisiac]

yeh, those programs i mentioned. all of them found a lot of infections, but are all scanning clean now.

 

[paradisiac]

tried netsh winsock reset, will give the other one a go, else its a backup and reinstall i think.

 

[paradisiac]

no luck
does anything here look suspicious?

 

[paradisiac]

the host files are proper long due to SB S&D

 

[paradisiac]

registry is also normal

 

[paradisiac]

yeh its getting to that stage, might be easier to just give up and reinstall.

 

[paradisiac]

or i just tick the box to always run in safemode and not tell them

 

[paradisiac]

i can do, but there is nothing in there that shouldnt be
just doing another combofix in normal mode this time, see if it finds anything new.

 

[paradisiac]

Have you tried re-installing the browser?

yes several times, even downloaded and install FF hoping it was just IE that was screwed.

 

[paradisiac]

Are you sure? Post anyways

Also Malwarebytes antimalware is by far the best IMO. Update it then run in safe mode.

malwarebytes went through, along with lots of other apps as i said, is really annoying.

 

[paradisiac]

Internet Options and connections tab.

Click on LAN settings and make sure the 2 proxy tick boxes are un-ticked.

one of the first things i checked. this one really has me stumped, normally we get these in and out in a day or 2, had this over a week now and cant get the issue resolved, so thought i would ask on here.

 

[paradisiac]

grrr ok.
well combofix came up with nothing, but i now get a preparing to install box flash up everytime i open IE.
i have disable all addons hoping it was one of them, but no

 

[paradisiac]

the 2 OS ones are :
Sidebar
ehTray

 

[paradisiac]

Can you temporarily delete the hosts file so we know it's not that?

yeh, done that still the same
i think it might have something to do with this windows installer box thats popping up, but i dont know what its for and is sooo quick i cant see it in taskman