Hi ademcg,
hope it all works out for you. I have only dealt with Enermax support once and found them to be spot on, I had a brand new 'Liberty' 500w that let out the occasional 'crackle' so I sent it direct to them and they mailed me a new one the very next day.
Anyway its probably best to keep a cool head when dealing with support people because they may put the brakes on your RMA if you hack them off too much!
hope it all works out for you. I have only dealt with Enermax support once and found them to be spot on, I had a brand new 'Liberty' 500w that let out the occasional 'crackle' so I sent it direct to them and they mailed me a new one the very next day.
Anyway its probably best to keep a cool head when dealing with support people because they may put the brakes on your RMA if you hack them off too much!