i could never have imagined that if i gave a company £700 of my money in good faith, a company that outright brags about its connections and partnership strength to acquire the product i'm buying, that two months later not only has my product not arrived, but there is no sign of it arriving and the shop i have bought it respond with vague, mixed and often innaccurate messages and a general sense of irritation that they're having to interact with the customers at all, beyond sitting on their cash.
i'm sitting in the TUF non-OC queue and feel like i've been cut adrift. i don't have the connections to find anything more out about my order and it shouldn't be my responsibility to, but OCUK do should be absolutely breaking their backs to find out exactly what is happening with every single card they've taken cash for and communicating it to those who have already paid for it, that's their job.
if they don't have those connections to get answers, and are just infact a passive storefront who gets what they're given when they're given it, then they had no place taking so many orders in the first place.