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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

Uk_mojo9 said:
I always been a happy customer with OCUK, never had issues with them, i'm more than happy waiting for my X Trio, just hoping I will get it before 10th November, like 2 month window or so, got my 1070 maxQ at the moment, runs bloody hot in the alienware m15 lol

10th of Novemeber Destiny 2 beyond light with a RTX 3080, and to play Runescape at 4k ;) mad yes but who cares worked my hind off for this, this summer!

As long as the staff at OCUK respects peoples order Ques and don't push other orders who ordered after up front, then all is good no one should have a quarrel with them
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Eyes up, Guardian
 
TNA said:
Why? Just ask for a refund if you feel that way.

Not defending them by the way, just don't understand why you feel mugged when you can ask and get a refund at any time :)
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I feel like I've been mugged not because it's impossible for me to get my money back. I know that it's easy. But because this is literally the first time in my life I've been treated with such disrespect as a paying customer. I simply can't believe that the only information we have is when some joker who clearly gets paid way too much farts out a poorly-worded forum post update two days too late.

I feel mugged of enjoying the anticipation of what's going to be a great card. Instead replaced with the bitter taste of how not to run a business.
 
Rymix said:
But I do have a huge problem with a complete stranger taking my money then patting me on the head and telling me not to worry about it. I feel like I've been mugged.
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... but in this case the 'mugger' is just holding your wallet until you ask for it back...

Some retailers appear to have gone down the route of publishing their hopes and guesses, OCUK are only publishing the facts they have available, and there are very few of those, hence very few posts by Gibbo.

Not sure which is the best approach when there is little to no reliable information to be had.

The best hope right now is that during October we will be reaching the point where there has been enough time for containers to have shipped by sea so there should be a change from the 'drip feed' of air freight which will help take some larger bites out of the queues.
 
Ayahuasca said:
EVGA dropping brutal pills
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Direct customer meaning that EVGA would have direct shipping contract with them. EVGA might as well have a contract with some local distribution center, and OCUK takes their cards from them.
If this happens to be the truth, then we're at the mercy of the distribution center.
 
r00ty said:
I don't think it's even that. The shop is (from what I can see) a standard webshop package. Of course customised for them etc. But, it's quite likely they didn't use an in-house team to customise it. So, in this case they may well not have the expertise on-hand (in both DBA, scripting and knowledge of the webshop API in terms of the currently authenticated user). Hence why I think they're going the email route. Because in that case you can do it with purely DB experience (and enough scripting to send an email, to the email address on the customer record).

Again, pure speculation.
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It’s shopware, it’s a good e-commerce platform (opensource code base) with a pretty robust api from the looks of it so they could potentially do it using a panel.
 
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IMO Nvidia are the baddies here.

-Over hyping
-Releasing before a decent amount of stock available
-(The biggest crime), not allowing AIB reviews out until launch
-Leaking customer info!
-Not giving partners drivers to test with

I feel sorry for the staff at OC having to deal with this.

Having said that, as a customer, I’m not chuffed about being £700 down with no real info.

This situation is very common these days; giant corporations acting like a*holes towards their partners and customers.

AMD need to do to NV what they did to Intel.
 
Teal said:
... but in this case the 'mugger' is just holding your wallet until you ask for it back...
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What, like the bully at school who holds your lunch money just out of reach above your head, then throws it on the floor as he walks away, laughing?

I didn't say my feelings were rational, but they are my feelings. I paid money not just for the goods but for a service. I may eventually get the former but clearly never the latter.

Teal said:
The best hope right now is that during October we will be reaching the point where there has been enough time for containers to have shipped by sea so there should be a change from the 'drip feed' of air freight which will help take some larger bites out of the queues.
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I really do hope this. I ordered an Eagle at 17.00 on the 17th so it seems like there may be literally thousands ahead of me. But even if I don't get my GPU soon, I at least want to know when it is fair to expect it. Not ignorant forum conjecture, but from, oh I don't know, the purchasing manager of OverClockers, who claims to have the biggest and best Nvidia relationship in the country?
 
Will not be checking the unofficial anymore due to it bumping me down another 100 places, don’t know why I bother in the first place:rolleyes:
 
Pongo Snodgrass said:
IMO Nvidia are the baddies here.

-Over hyping
-Releasing before a decent amount of stock available
-(The biggest crime), not allowing AIB reviews out until launch
-Leaking customer info!
-Not giving partners drivers to test with

I feel sorry for the staff at OC having to deal with this.

Having said that, as a customer, I’m not chuffed about being £700 down with no real info.

This situation is very common these days; giant corporations acting like a*holes towards their partners and customers.

AMD need to do to NV what they did to Intel.
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So much this! +1
 
I just wanna play mw multiplay with RTX on and not feel this really odd bugg where frame rate starts looking like a comic book strip
need me graphix curd yaaaa young scallwages
 
r00ty said:
I don't think it's even that. The shop is (from what I can see) a standard webshop package. Of course customised for them etc. But, it's quite likely they didn't use an in-house team to customise it. So, in this case they may well not have the expertise on-hand (in both DBA, scripting and knowledge of the webshop API in terms of the currently authenticated user). Hence why I think they're going the email route. Because in that case you can do it with purely DB experience (and enough scripting to send an email, to the email address on the customer record).

Again, pure speculation.
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That's exactly my thinking as well.
Also, email is easy to stuff up as well. One wrong field and you have a potential PPI disaster. (I made a mistake like that once... 8,000 recipients were very confused, luckily it wasn't PPI)
So I understand, while still frustrating, that the queue stuff is taking a while.
 
r00ty said:
Yes, I knew the software they used. I didn't want to say. Some companies are a bit funny about that kind of info. But the fact remains, if they don't have the expertise (they outsourced it) they might well not be able to "just add a panel"
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Well it’s public info(found after the fact), they have jobs up on Glassdoor for e-commerce assistant currently with applicable systems listed.

But here’s hoping they get some solution out soonish, will likely at least give people an idea of what to expect.
 
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