U should definitely get it before end of yearPre-ordered the EVGA 3080 xc3 on launch day but no updates as of yet. Thinking about the ASUS TUF now due to good reviews, if I pre-order that now how long would the queue be?
2021
Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
U should definitely get it before end of yearPre-ordered the EVGA 3080 xc3 on launch day but no updates as of yet. Thinking about the ASUS TUF now due to good reviews, if I pre-order that now how long would the queue be?
What chaps my ass is the ONLY useful information I've found about my order is from trawling hundreds of pages of forum thread and finding the odd morsel of information from some guy who spoke to a friend whose dad was told by support on the phone. Thanks for that OC. Top tier purchasing experience.
Where does it say it was ordered from OcUK? People are so quick to jump to conclusions.
Oh nooooo because it's a new thread the notifications are on for meeeeeee. Just got an email from ocuk and got excited... ****
Pre-ordered the EVGA 3080 xc3 on launch day but no updates as of yet. Thinking about the ASUS TUF now due to good reviews, if I pre-order that now how long would the queue be?
I'm not going to lie, that has tilted me....
cheersJust turn them all off in https://www.overclockers.co.uk/forums/account/alert-preferences
this is my first purchase and post from OCUK.
You getting transparency doesn't mean that everyone is getting transperancy. I just got order confirmation and nothing about my queue position. One week later and I have heard nothing from themOk im just gonna put this here. Everyday I log onto my PC and open this thread to check for updates and whatever and its always, EVERY SINGLE DAY: "OCUK THIS AND THAT bad company blah blah my rights are being violated im gonna tell mummy!". I ordered from a competitor first, but since I placed my order midnight of the 17th, 14 hours before official launch, i decided to order another one just in case some BS happens. Low and behold BS happened and im glad i ordered from OCUK as well as the competitor. My customer experience has been as follows:
Competitor - no information regarding queue position, size ETA, nothing. In fact, I called them and also used their "webnote like" system, and every time i spoke to them I was told a different thing. I was told there is no such queue system but the orders were being sent out first come first serve. Right I cancelled after that.
OCUK - on the day of launch put out a statement, as well as starting a thread where people (without needing an account) can check for updates (scarce as they may be). Announced a queue system for all customers, something they never had before and did specifically for this launch due to all the demand and outrage. I kept my order with OCUK which I placed at 15:16 (when the website actually loaded for me, I was a bit upset because I refreshed it at 14:00 and literally stared at my PC for an hour before it loaded, but it is what it is there is no point complaining). I did this because at least with OCUK there is SOME transparency, and there is clear effort by them to try to appease their customers.
The point of this message is that just because OCUK could handle this better. Its still one of if not the best ones ive seen handling this launch.
Before anyone starts calling me a shill or whatever the words are, this is my first purchase and post from OCUK.
This doesn't work by the way, I'm experiencing it first hand. It just changes your default response on new thread to untick the alert by email option. If you're already replied to a thread you'll need to do so again, select more options and untick the email me box.Just turn them all off in https://www.overclockers.co.uk/forums/account/alert-preferences
Because the info they have got themselves is vague? why bother phoning them?OCUK just put the phone down on my girlfriend after asking why everyone is being so vague as to what's going on.
Gonna give it a week and just refund....they've handled this so badly, it's not even an unofficial forum for Christ sake.
Even an update with how they're trying and being ignored by the distributors would be something but there's literally nothing for 1000s of customers who've paid upfront.
I'm not even angry, it's just such a **** show.