Well, one month on from launch day. One month from £910 being taken out of my account. One month with not a single update about the model or even manufacturer of the card I ordered (EVGA 3080 FTW3).
I dont really have anything original to add to the thousand-or-so posts on the forums so far about this shambles, other than to add my name to the growing list of people for whom Overclockers are blacklisted.
It may be the case that EVGA are prioritising other markets, or that the exchange rate makes a difference, or golden week was last week. I knew I wasnt going to get my card on day 1, and I knew I was taking a bit of a punt on availability. I'm not cancelling my order as I know the card I want and I am 18th in the queue.
I've been working in commercial roles my entire life, and no matter whether you have good news, bad news, or no news, transparency and regular updates are the BASICS of good customer service.
All I want is some sort of sign that OcUK ACTUALLY cares. The lack of informantion, the availability of 3080 full builds on the site, the godawful communication and customer service all suggest they dont.