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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

@Gibbo

With the below in mind - can you explain the queue movements related to the most recent shipment of 3080 TUF OC's? To clarify, I am wondering why the person in position 9 moved to position 1 (queue position 8 confirmed a shipment so safe to assume 8 cards total were sent out?), whereas those of us between positions 10 and 40 moved 6 places?

*BUILD ALLOCATION*

I see people asking about build/SI stock.

When I speak to board partners I speak to them regarding B2C stock (retail consumers) and that is the stock they allocate to me.

The board partners also have SI allocation which is for SI partners only and our SI team gets that allocation and that is booked under build stock and is purposely ONLY for SI.

As a total we get extra allocation from board partners due to them also allocating us stock from their SI allocation for our SI builds department (system integration).

As such builds do not impact your queue position or take away from retail allocation. They are treated separately as such and allocated separately by board partners with our SI brands.
 
We all understand but if you look at it from the customer point of view the things we see are

1. Still taking pre orders
2. Rumors of cards going into systems (pre builds)
3. Webnotes asking us to come on forum's
4. No response to important question
5. We have given OC hundreds of thousands of pounds

We get that it's just as frustrating for you guys in OC but least you have the information to know if stuff coming in or not we feel sometimes we have just been left blind.

1. Companies decision to make and we allow customers to make their own choice.
2. Yes they do, but it comes from SI allocation from board partners, OcUK is an SI and works with SI partners who get cards which are allocated ONLY to SI partners. It has no impact on retail allocation at OcUK or any other reseller who is also an SI too.
3. The thread stuck at top of forum is updated more or less daily with information as we get it, if we do not get information for 2-3 days that cannot be helped.
4. There are 1000's of questions, the answers are not always available or the time to answer them, patience, we pass info on as we get it and I have tried to reply in the threads today.
5. Your choice to make, were here to stay, were not doing a runner and customer can request a refund at any time which shall be processed quickly.

Sorry you feel blind, but were passing info on as we get it and I've stepped in and tried posting as many of your questions as I can.

I probably won't be posting much more today on the forum unless its in the sticky thread with an update.
 
Because it's scummy. Taking money for something you have no clue when you can supply and we are talking 1000s in some ques. They should draw the line somewhere. Why do you care? Are you paid to kiss ass? They speak of stress but continue to pile it on themselves, hoping it will leverage them more stock which clearly has backfired. Some of you are so gullible it's beyond hilarious. But hey think of the interest on a few million eh.

I'm well within my right to share my view, if you don't like it then move along
It's not even remotely scummy. If you look at reddit, the yanks are crying out for places to preorder rather than have to waste time f5ing.
If you want to cancel your preorder go ahead. But I am 100% happy oc kept taking orders and I've got myself in a queue for one.
 
re preorders, the issue as far as I can tell is that it doesn't state when people should expect to receive them, which for the popular cards won't be until next year.
If the preorder page said "may not ship until 2021" or similar then it wouldn't be an issue.
 
They will focus on their OC part, they are focusing on fulfilling backorders for none OC but once done they will focus on the OC part more.

Any idea when you're getting any non-oc Zotac Trinity stock? Getting an order in so early on release day and still waiting is pretty depressing.
 
Put your glasses on and re-read my post please. It IS a choice (The fact that OC are choosing the third choice of doing nothing and taking money isn't great). People are being suckered in when they get finance and then its not that easy to cancel. You get finance and there's a mark on your credit history for a start. This makes it difficult to get finance elsewhere quickly.

So OC is the ONLY place you can pre-order? Thats not strictly true. I pre-ordered a strix elsewhere but i spoke to them before ordering and they told me what they were expecting and when. I'm due to get my strix in november and i only ordered last week. Their pre-order queue is short as they are primarily a system builder and i'm told if it gets bigger they will stop.

You say you're sick of people parading around yet thats what you're doing. People are all entitled to their opinions including yourself. I'm still in the queue because i don't have a card and can afford to have multiple orders. I like options. I don't expect in the slightest that my card from OC will arrive first but you've got to be in it to win it and so here i am ;)

There are better informed choices but unfortunately OC prohibit competitor discussion. There are competitors with small queues that will give you accurate estimates. There's competitors with no stock that will happily give you the option to pre-order and will tell you when to expect. People see whats on screen and forget they can contact these companies and speak to a human. People forget how to search properly and rely on googles top results to get them what they want.

I could be speaking rubbish and there's always a risk going with somewhere small but we will see if next month i have my card after ordering a month later elsewhere ;)

Having worked in customer facing roles for a lot of my life when younger i can honestly say none of my employers would have tolerated the way oc have dealt with its customers. The customer is supposed to feel wanted and appreciated. Who can honestly say they feel like that here?

We are not telling oc how to run their business. We're asking a question and imho its a fair one. Why are they the only place still taking pre-orders and why are they doing it without giving potential buyers the information they need to make an informed choice?

If you're getting finance for a pre-order you don't know the date of, that's your choice and you have to live with that choice. OCUK aren't responsible for people borrowing money or their personal finances, that's a decision you make as an individual and take responsibility for as an individual.

People are entitled to their opinions but they don't get to demand how OCUK serve other customers, and just because you're entitled to an opinion doesn't shield you from criticism that said opinion is selfish. If you have a clearly selfish opinion then I'm going to point it out and signal boost to OCUK that while theres very loud and angry people calling for an end in pre-orders there's also an opposing voice that thanks them for keeping them open.

If there's better choices then cancel and go use them choices, I'm 100% for people voting with their feet. I voted here because what we'e seen about competitors is mostly lies or half truths. They're not giving out better ETAs for the most part they're TBC, and almost all the prior updates were wrong (a guess) and then revised multiple times. If there are other smaller pre-order queues are small specifically because they're limited, so instead of playing a lottery to get a card that's in stock you're playing a lottery to get into a small queue, it's not any better.

They are still taking pre-orders because there's a demand for pre-orders, people want that reserved space in a queue. The vast majority of people who pre-odered to this date are still in the queue given the metrics we've tracked meaning that, on net the downsides of lack of info and long waits is still outweighed by a guaranteed spot in a queue. If in your mind that's not worth it on net, then cancel.

And for those people who are taking out credit to buy an expensive luxury item, then lol, welcome to your first lesson in why that's a really bad idea and anyone sensible would advise against it. Do the sensible thing and at least learn from that mistake rather than blame others for it otherwise you'll just make it again in future and get burned again in future.
 
And for those people who are taking out credit to buy an expensive luxury item, then lol, welcome to your first lesson in why that's a really bad idea and anyone sensible would advise against it. Do the sensible thing and at least learn from that mistake rather than blame others for it otherwise you'll just make it again in future and get burned again in future
Hear hear
 
Patience is always there waiting for you. We are all adults. This time next year, nobody will care about the 3080. Mine will arrive all in good time, and I dare say once the novelty wears off, it’ll be just my graphics card that is used for normal things. That’s the reality.
 
Something that seems to surprise me with how OC is handling this right now is that they're really not making use of all the resources that they have, sure they're pushing more people to find out things themselves on the forums, that's all well and good for the people who're able to control themselves and know how to use a forum, but what about the people who don't want to use a forum, or don't want to have to wade through countless pages of people complaining to find a tidbit of unofficial information, Why don't y'all just make a slight adjustment to your Weekly News video you post on to your YT channel, have a 5 minute segment each week detailing how many cards you've sent of a specific type, how many you've asked for, and how many you've received, it's not gonna fix all the problems, but I'm sure it'd help in some way.
 
Well it's been a fun ride.
I've cancelled my Gaming X Trio 3080 order today. I was at queue 105, but I don't think I would've gotten the card until sometime next month and with the 3080 FE in hand I kind of feel it's not worth it anymore.
 
Not sure how true but id expect quite accurate. With queue times we will have a chance to see what they made off :D
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Talking about dates End of 2020 sounds Xmas :D
 
Wow just read the update, only 500 3080's shipped in total. That is horrendous.

No way can Nvidia claim unprecidented demand here. They have almost no manufactured stock. Demand could have been only a tenth of what it is and they still wouldn't have had enough.
 
I'm cool with Gibbo's update this morning, its transparent and rightly puts the onus on the card manufacturers to fulfill the crazy demand.
Then again I am 4th in line, if I was 400th, then maybe not quite so understanding?
What about £50 pre-order deposits in future to take the sting out of having a shed load of cash tied up for several months?
 
1. Companies decision to make and we allow customers to make their own choice.
2. Yes they do, but it comes from SI allocation from board partners, OcUK is an SI and works with SI partners who get cards which are allocated ONLY to SI partners. It has no impact on retail allocation at OcUK or any other reseller who is also an SI too.
3. The thread stuck at top of forum is updated more or less daily with information as we get it, if we do not get information for 2-3 days that cannot be helped.
4. There are 1000's of questions, the answers are not always available or the time to answer them, patience, we pass info on as we get it and I have tried to reply in the threads today.
5. Your choice to make, were here to stay, were not doing a runner and customer can request a refund at any time which shall be processed quickly.

Sorry you feel blind, but were passing info on as we get it and I've stepped in and tried posting as many of your questions as I can.

I probably won't be posting much more today on the forum unless its in the sticky thread with an update.

Why is every post so defensive though, people are within their right to enquire these things. People have invested a lot of money in this, I understand you can cancel and refund but a lot of people are locked in at the original price so would have to pay up to £100 more if they cancel and order after Christmas etc.. We all understand your busy and dont have time to be in a forum but surely that is someone's job, if I order from xxxxxx the people working hard to source stock and do what your doing aren't the ones jumping in to a forum with nearly 600 pages.

The problem is every update has a tone to it. Why not just be genuine when you say sorry? Then people can move on as a group and its almost like we are all in it together, saying "sorry you feel blind" is not an apology, its like offending someone and then saying "sorry you were offended" not "sorry if i was offensive". Honestly I dont want to sound negative but this is just really frustrating, as I imagine it is to you too, but if your too busy to jump on forum so your replying frustrated all the time then surely there is someone else to do it. It just seems to a ton of us that when we received a message back theres no understanding or respect of the customer. Im lucky in the sense that I have had at least some update on my card but there are people who ordered on day 1, and have now gone over a month without a single update at all. Surely you can understand that frustration in a genuine way?

Again dont want to sound negative and its nothing personal dude.
 
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