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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

All I would say to the lady on the email, well done and thanks for being so honest in your email, that's all we want just some honesty. (if you want to read the email is on twitter)

We know OC are not manufacturers of the cards, but we just want to be treated with some respect, OC has been lying all the way to the bank.

I do hope the lady is not reprimanded for doing what OCUK should have done in the first place being honest with there customers.

I just can't trust anything Gibbo says anymore as he is clearly being guided to fob us off and keep the dream of getting a card alive, but they know that many of us will be waiting months and months.
 
Gremlin24 said:
All I would say to the lady on the email, well done and thanks for being so honest in your email, that's all we want just some honesty. (if you want to read the email is on twitter)

We know OC are not manufacturers of the cards, but we just want to be treated with some respect, OC has been lying all the way to the bank.

I do hope the lady is not reprimanded for doing what OCUK should have done in the first place being honest with there customers.

I just can't trust anything Gibbo says anymore as he is clearly being guided to fob us off and keep the dream of getting a card alive, but they know that many of us will be waiting months and months.
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Hear, hear !
 
Gremlin24 said:
All I would say to the lady on the email, well done and thanks for being so honest in your email, that's all we want just some honesty. (if you want to read the email is on twitter)

We know OC are not manufacturers of the cards, but we just want to be treated with some respect, OC has been lying all the way to the bank.

I do hope the lady is not reprimanded for doing what OCUK should have done in the first place being honest with there customers.

I just can't trust anything Gibbo says anymore as he is clearly being guided to fob us off and keep the dream of getting a card alive, but they know that many of us will be waiting months and months.
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The woman deserves a raise - that was the first sincere apology we've recieved from anyone at OCUK and it was quickly swiped away from us all.
 
LordOfBeyond said:
What would have happened if everyone cancelled? Lol, lets do this guys. But do not order. Lets be united. Prices will go.down, there will be surplus and then we will strike like Cobra.
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surplus is a word thats not allowed here :p
Frubeling said:
Which bit was the lie?
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which bit wasn't? sure many of us would like to know the answer to that ;)

Zeed said:
There as uk or there as EU ??
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yep eu. i already stated that at the start ;) - not seen any uk eagles yet but have seen visions, gaming oc, strix, trios and ofc zotacs over the last few days at "reasonable" prices. Most eu retailers will sell to uk buyers and it wont attract further charges. I'm still more comfortable ordering uk stock myself but i know plenty of people that have ordered and received from eu sellers without any issue.

Frubeling said:
The only part I could see anyone taking as disingenous is the "biggest and oldest" part. But it isn't disingenuous. They are
Doesn't stop one or two others being bigger, and only looks disingenuous if you ignore all the smaller partners
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are they an nvidia partner?
https://www.nvidia.com/en-gb/about-nvidia/partners/partner-locator/

i don't see ocuk in that list. I do see others though. Maybe they should change it to reseller rather than partner but in the current format it does appear to be a lie.

one of the first is very vague but does give the impression they will get stock quick

I was one of the first in the queue to get an eagle. yep, i was one of the first 1000 in the queue :P

"we will fulfil orders on a strict first come first served basis" Is this really true if they were allowing queue swaps? I know they aren't now but that statement was dated sept 18th when they were letting people swap
 
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Frubeling said:
Which bit was the lie?
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May not have been a complete lie, but this part was disingenuous

lKphNRo.png
 
Bazz21uk said:
im looking at a vision oc for £899. That doesn't seem too unreasonable to me. A zotac trinity for £809 isnt scalper price imho. If all you're finding is silly priced cards then you're doing it wrong. yesterday there were loads of msi trio and ventus at similar prices. a few days back was eagles and gaming oc. They are there if you're looking in the right places. Whilst i can't tell you where to look i can tell you they are there :)
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There as uk or there as EU ?? I'm not gott pay more than 720 quid for 3080 simple as that id buy just pcb for that price if i could cause who needs cooler when ill mod card and watercool it thats extra 150 quid for block :D
 
phrisK said:
May not have been a complete lie, but this part was disingenuous

lKphNRo.png
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The only part I could see anyone taking as disingenous is the "biggest and oldest" part. But it isn't disingenuous. They are
Doesn't stop one or two others being bigger, and only looks disingenuous if you ignore all the smaller partners
 
@Gibbo
"As long as no issues we are expecting 10 units of the PNY 3080 XLR8 to be delivered with ourselves on November 3rd."

I don't think it unreasonable to ask for an update on this, you specified an amount and a date, which is today, if there is an issue please say so ,
Thx in advance
 
Gremlin24 said:
All I would say to the lady on the email, well done and thanks for being so honest in your email, that's all we want just some honesty. (if you want to read the email is on twitter)

We know OC are not manufacturers of the cards, but we just want to be treated with some respect, OC has been lying all the way to the bank.

I do hope the lady is not reprimanded for doing what OCUK should have done in the first place being honest with there customers.

I just can't trust anything Gibbo says anymore as he is clearly being guided to fob us off and keep the dream of getting a card alive, but they know that many of us will be waiting months and months.
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Happy to do it and share the positive remarks seeing as I got the email and shared it here

When CS is honest and not using the copy/paste replies, being transparent with us, it's an absolute win. I'm dissapointed with all other forms of communication and my original email to her was just me asking if there's any light, knowing that OCUK can't pull a rabbit out of a hat and are doing their best but that communication is key, being on the same team as us vs telling us drip feed news and then blocking communications with us because "customers are annoying".

She made myself feel like we're on the same team. I'm annoyed at the wait like anyone, thats why I waited and thought about sharing the email too. I should have taken her name out and I do apologize but I don't agree with the instant shut down from the mods.

She should head up their communications IMO.
 
Frubeling said:
Which bit was the lie?
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I'll re-post this as it applies to you too.

Combine Harvester said:
To you and to all other "Don't like it, cancel" muppets.

If a company states ETA's as they did when many of us ordered and many of us ordered a card that we actually didn't prefer based on those ETA's, so we already lost money on ordering more expensive card due to implied availability, were forced to pay next day delivery rate that's ridiculously expensive in it self. When they damn well knew, it will be weeks at best, months at worse when they send the cards to costumers, they should at least refund those to everyone.

If you'd pre-ordered a new TV from Currys with ETA of tomorrow, you kept on getting fobbed of with pathetic information and told to come to your local shop to pick it up every few days and than discover it was a "mistake", "miscommunication", or some other nonsense, but kinda always made you feel like it was your fault and not theirs and that went on for more than a month. If than someone told you, you can cancel, so what's the problem, I'm pretty sure it would make your blood boil.

So in summary, yes you can cancel any time and yes the 3080 shortages are everywhere and OCUK isn't really responsible for that, but to imply that they behaved and still behave in a professional manner, because you can cancel anytime makes it all ok, is not only ridiculous, but also insulting. Detach your lips from OCUK's ass and look around you for a bigger picture.
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ticktricktrack said:
This forum bounces between denial, anger and bargaining.

Can't accept that there are no GPUs produced by nvidia. Gibbo must hide them in his car!!
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Most of us accept that NVIDIA is under-producing GPUs (or to quote them, the "demand exceeds the supply").

What most of us are angry about was OCUK claiming to be in the best position, when they get a handfull of cards weekly. Meanwhile the main competitor is getting 300+ cards weekly and handling the FE sales on top of that, and other smaller competitors have had free stock available to sell on a number of occasions. Despite all this, OCUK still takes orders which is a sign of true greed to be honest - anyone pre-ordering here now or even for the last couple of weeks won't be seeing their card until well after most competitors already have free stock available, which means most people buying from OCUK right now will just end up cancelling their order anyway.
 
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