Ah yeh so did two of mine. I glued them back on with this. Worked a treat.
I was really shocked at how offhand OC customer service was to me. First he told me it's a different case but I assured him it was the H1. He bluntly told me to return both cases for a refund. I explained that NZXT has said they are working on a fix for it and how disruptive pulling apart 2 work PC's will be. His response was we don't make it, not our problem, send it back and get a refund! I asked why there's been no contact on the matter from OC he just said we haven't gotten around to it.. he was so couldn't care/not bothered I just hung up.
I think you will have to either get a refund or wait for nzxt or fix it yourself I like I did with nylon screw and bolt.
I have customised my h1 and not going to take the psu out and put the old one back etc. Especially when a couple of pounds fixed the entire issue.
Thanks, I saw your post earlier and followed the fix for piece of mind (my kids wake up early and borrow my wife's H1 to play minecraft/roblox before we're up) zip ties for now nylon nuts on order. I've done the fix on one of the PC's this one I'm on a work thing so can't switch it off yet. After taking out the screws its kinda scary; they have a metal screw, too large for the PCB hole, fixed to a metal bracket, the screw cuts into the case which makes metal shavings. Metal shavings + electrical is really bad, you can use wire wool and a battery to start a fire https://youtu.be/7dmzyZIaTXs?t=69, they warn you about it with machining and welding and it seems that is the case with the H1.
You might have to bear with me here, as this is my first case with an AIO, but it it supposed to gurgle?
It's more of a scratchy sound, which I assume is the pump, but I have only recently noticed it.
@Mark011 what's the noise like from the pump at idle? I've found in the past pump noise to be quiet irritating when doing desktop stuff / no load. You can run fans pretty slow to produce next to no noise but AIOs seem to constantly put out a noise.
@LiE I realise a few months have gone by since your message but, with reference to the loudness of the NZXT h1 pump fan in case anyone else is interested. . Yes it is a loud whine (in a silent room) as the post below your initial one said, because it's running full speed all the time. Fine for gaming however general pc work it is a bit of a 'small hill to die on' for those of sensitive hearing! (and it'll wear the pump out quicker surely).
However, there is a solution. In my MSI mobo bios I set the Pump fan to "DC", this then allowed me to set a custom fan profile (in the bios) and lo and behold I now have a silent pc! Massive difference for me.
Cannot fathom why no-one has mentioned the excellent work Steve over at GamersNexus has done on this
video 1 https://www.youtube.com/watch?v=9XIKOSrQdQ0
video 2 https://www.youtube.com/watch?v=fjUscSRLwks
video 3 https://www.youtube.com/watch?v=ZnDWxiFvUtE