Associate
- Joined
- 16 Feb 2008
- Posts
- 307
- Location
- Staffordshire
I frequently used to visit the store in Fenton and now use the store in Newcastle.
I had an experience today that I would like to share.
I had rapidly headed there today as I needed an item that was listed as 1 left in stock as I couldnt get through on the phone lines.
Having entered the store I see the same chap as on previous visits,behind the counter going about his business.
While queuing I witnessed an awkward customer.
He handled a very awkward situation very professionally and stood firm in his decision making; while doing so he kept his composure, dealt with the situation and then carried on regardless.
I think it worthwhile noting this as too many are happy to complain about a service and not comment on the good.
well done that man.
*DISCLAIMER* I have no affililation or know this chap whatsoever.
I had an experience today that I would like to share.
I had rapidly headed there today as I needed an item that was listed as 1 left in stock as I couldnt get through on the phone lines.
Having entered the store I see the same chap as on previous visits,behind the counter going about his business.
While queuing I witnessed an awkward customer.
He handled a very awkward situation very professionally and stood firm in his decision making; while doing so he kept his composure, dealt with the situation and then carried on regardless.
I think it worthwhile noting this as too many are happy to complain about a service and not comment on the good.
well done that man.
*DISCLAIMER* I have no affililation or know this chap whatsoever.

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