** OcUK HAS 21 CUSTOM GTX 1080 MODELS READY FOR PRE-ORDER !! **

[Gibbo]

What a shoddy website overclockers is. They have a terrible service.

P*ssed off with them at the moment, i had a preorder on the EVGA GeForce GTX 1080 FTW ACX 3.0 card which was meant to be sent out today. Been waiting since the morning for a despatch email, no updates whatsoever!! Emailed them, no reply! Then had to call in and wait for a good 10-15mins on the line.

The guy then tells me that nothing has arrived!! WTF! When was OC waiting to tell me this? In a month or two?! Really terrible service, probably some of the worst i have come across! What is worse the guy on the phone tells me that no payment has ever gone through for this order so nothing would have been posted anyway!! Shocking service from these guys.
I have no idea why there system failed and no payment went through, or how it works, but not informing the customer in advance is just plain crap service!

I had sold my old gpu waiting for tomorrow to receive the new card and now nothing is going to be turning up and i have nothing in my pc. Absolutely dreadful.

Delays is fine if they are not in OC hands, however communication is key and this company has absolutely no communication with its customers.

FTW delays were announced on the forum a few days ago by both OcUK and EVGA and the website was updated to show the 1st July.

Updates are posted around the clock on the forum even out of office hours, sorry you feel the service is shoddy, but were doing the best we can and manufacturer delay is out of our hands.

 

[HACO]

I'm in the same boat as you. It's not OCUK fault. Blame EVGA they gave the wrong dates to OCUK. The cards released in the states already, but not here We have to wait longer. I got really angry too mate, but theirs nothing to do about it atm. Unless you want the FE card? If you cancel now you'll still be in the same boat. Cool down and try to wait it out. That's what I'm doing.

No. Blame NVIDIA for not supplying enough GPUs to board partners. ALL products are delayed, not just EVGA. NVIDIA is doing that to keep selling the founders cards at inflated prices.

 

[Matty8787]

Yesterday?!

Yeah... I rang up and asked if there was place in them 10 and I got 10th.

Be upset with them outside the 10

There is plenty of time for a despatch note yet.

 

[Greebo]

I see MSI GTX 1080 Seahawk came in, but its the EK block version

Woah at the price!

If it had been £699 I would have bitten but since the blocks are only £89, how do MSI calculate that fitting it makes it worth £799?????

 

[sirleeofroy]

Yeah... I rang up and asked if there was place in them 10 and I got 10th.

Be upset with them outside the 10

That is not cool....

@Gibbo, have all of the GLH's you got today been allocated?

 

[Simon Belmont]

No. Blame NVIDIA for not supplying enough GPUs to board partners. ALL products are delayed, not just EVGA. NVIDIA is doing that to keep selling the founders cards at inflated prices.

 

[Dead and Gone]

any news on the EVGA GeForce GTX 1080 SC Gaming card? is that delayed until next year? I was the last time I checked number 41 in the queue

 

[enigma27]

I see MSI GTX 1080 Seahawk came in, but its the EK block version

DAT PRICE DOH!!

what card is it based off.. was gonna change my FTW for the EK seahawk as I am watercolling the FTW anyway but 800 quid????

surely its just a gaming X with an EK full cover...???

MSI gaming X = 630.00 + 100.00 for full cover block = 730.00

70 quid for an etching of a dragon???

 

[billy_dane]

DAT PRICE DOH!!

what card is it based off.. was gonna change my FTW for the EK seahawk as I am watercolling the FTW anyway but 800 quid????

surely its just a gaming X with an EK full cover...???

MSI gaming X = 630.00 + 100.00 for full cover block = 730.00

70 quid for an etching of a dragon???

I dont even think its Gaming X PCB, its single 8 pin so cant be.

 

[andybird123]

No. Blame NVIDIA for not supplying enough GPUs to board partners. ALL products are delayed, not just EVGA. NVIDIA is doing that to keep selling the founders cards at inflated prices.

No. There are several brands of custom cards coming through, which had we had a more honest assessment from EVGA in the first place some of us would either already have our cards or be at the front of the queue for the cards that are coming in today.

I swapped over yesterday, OCUK have confirmed they have stock of the one I've switched to but until its all booked in and dispatched I won't know if I was one of those or not - but seeing as I was 22nd in line for an FTW, I would definitely have been in the first batch for the card I have now ordered if I'd actually gone with my second choice in the first place.

I dont even think its Gaming X PCB, its single 8 pin so cant be.

the sea hawk with waterblock? its 6+8pin, same as the armor and GamingX
that price though! £200 for a waterblock!

 

[BaronVonDuncs]

What a shoddy website overclockers is. They have a terrible service.

P*ssed off with them at the moment, i had a preorder on the EVGA GeForce GTX 1080 FTW ACX 3.0 card which was meant to be sent out today. Been waiting since the morning for a despatch email, no updates whatsoever!! Emailed them, no reply! Then had to call in and wait for a good 10-15mins on the line.

The guy then tells me that nothing has arrived!! WTF! When was OC waiting to tell me this? In a month or two?! Really terrible service, probably some of the worst i have come across! What is worse the guy on the phone tells me that no payment has ever gone through for this order so nothing would have been posted anyway!! Shocking service from these guys.
I have no idea why there system failed and no payment went through, or how it works, but not informing the customer in advance is just plain crap service!

I had sold my old gpu waiting for tomorrow to receive the new card and now nothing is going to be turning up and i have nothing in my pc. Absolutely dreadful.

Delays is fine if they are not in OC hands, however communication is key and this company has absolutely no communication with its customers.

That is very unfair. OCUK have tried to keep people informed, you are posting on a thread that is keeping us informed to complain you are not being informed!

The situation is not down to OCUK they are victims of the manufacturers and in turn it would seem everyone is being manipulated by Nvidia if anything.

If you are not happy go to another retailer but I would bet my bottom dollar you will find none of them give you more information than OCUK or treat their customers better.

 

[billy_dane]

I dont even think its Gaming X PCB, its single 8 pin so cant be.

Scrap that, its a "sea hawk" yet the AIO cooler version shows a 6 pin, but EK version shows 6+8, go figure

 

[MattTS]

No. Blame NVIDIA for not supplying enough GPUs to board partners. ALL products are delayed, not just EVGA. NVIDIA is doing that to keep selling the founders cards at inflated prices.

How would that benefit Nvidia? The Founders Edition cards are still made by their partners. The chips are probably provided at the same price to all their partners for all their boards.

 

[Vega]

One of my two FTW's shipped to me, hopefully you guys aren't too far behind.

 

[oldestgregg]

Have the MSI Gaming editions landed?

 

[ketma]

What a shoddy website overclockers is. They have a terrible service.

P*ssed off with them at the moment, i had a preorder on the EVGA GeForce GTX 1080 FTW ACX 3.0 card which was meant to be sent out today. Been waiting since the morning for a despatch email, no updates whatsoever!! Emailed them, no reply! Then had to call in and wait for a good 10-15mins on the line.

The guy then tells me that nothing has arrived!! WTF! When was OC waiting to tell me this? In a month or two?! Really terrible service, probably some of the worst i have come across! What is worse the guy on the phone tells me that no payment has ever gone through for this order so nothing would have been posted anyway!! Shocking service from these guys.
I have no idea why there system failed and no payment went through, or how it works, but not informing the customer in advance is just plain crap service!

I had sold my old gpu waiting for tomorrow to receive the new card and now nothing is going to be turning up and i have nothing in my pc. Absolutely dreadful.

Delays is fine if they are not in OC hands, however communication is key and this company has absolutely no communication with its customers.

I disagree the communication from Gibbo and the rest of his team have been spot on, especially within the forums. Ben from EVGA has been updating the status.

News on the FTW has been all over this thread for weeks now, hence everyone changing their orders - which considering the posts has largely been excellent.

You should have received confirmation of your order being processed re. payment - that's down to you.

Frustrating as it is, but OcUK service is one of the best.

 

[andybird123]

Have the MSI Gaming editions landed?

Sounds like it - Gibbo says they have several pallets of product in from MSI, Gigabyte, Asus and Gainward today but its not all been booked in yet so how many of each is still a bit of a mystery.

 

[Clinteastman]

One of my two FTW's shipped to me, hopefully you guys aren't too far behind.

3 weeks behind!! All production is being sent to you guys! Report back when you have had a "fiddle".

 

[andybird123]

One of my two FTW's shipped to me, hopefully you guys aren't too far behind.

Your in the US. Europe haven't had any yet and Ben admitted we are likely 2-3 weeks from getting any when they originally said OCUK would be getting 50 on the 17th (today)... Ben dropped the bombshell a couple of days ago so quite a lot of us have jumped ship to other brands hoping we manage to get in to todays allotment.

But yeah, get it under water and let us know what it can do!?

 

[enigma27]

One of my two FTW's shipped to me, hopefully you guys aren't too far behind.

Scrap that just seen post above.