I have. I am working with key vendors at the moment on something. Keep your eyes peeled
** OcUK Tech Labs Fathom All in One Custom Cooler **
- Thread starter rjk
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I have. I am working with key vendors at the moment on something. Keep your eyes peeled
well, in honesty. the review is a high priority with the review site we have chosen
the problem we are facing I that Coolermaster seem to have made the Eisberg unavailable
I should have more information today but it seems that the current stock may be the last of them and I might have to take the Eisberg & Fathom off sale.
the problem we are facing I that Coolermaster seem to have made the Eisberg unavailable
I should have more information today but it seems that the current stock may be the last of them and I might have to take the Eisberg & Fathom off sale.
we dont stock swiftech
Hush bulldog. Tired of your attitude in this thread. Its not like you're going to buy one anyway.
The cooler was shipped to a reviewer who left the review site he worked for before finishing the review.
The coolers then got sent back the the review site, and got damaged in transit.
So we are back to square one, trying to sort the whole thing out.
Very much out of my hands.
The cooler was shipped to a reviewer who left the review site he worked for before finishing the review.
The coolers then got sent back the the review site, and got damaged in transit.
So we are back to square one, trying to sort the whole thing out.
Very much out of my hands.
bit of a nightmare.
we sent the products for review. they got damaged in transit.
we sent a replacement. the review site we used had an issue with their reviewer. [namely, he wasnt bothering doing reviews]
the review samples took ages to be returned to us.
they were damaged on their return journey
then coolermaster made the eisberg end of life
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in all, a total cluster**** of a situation. really about as far from what myself and the OCUK marketing department wanted, especially on a tech labs product.
coolermaster are now backing OcUK and we have exclusive production runs in place for the eisberg which means that we are able to offer the product properly again.
for the time being, I am not pushing for any reviews to be done, simply because I don't have the time to be chasing stuff like that.
we sent the products for review. they got damaged in transit.
we sent a replacement. the review site we used had an issue with their reviewer. [namely, he wasnt bothering doing reviews]
the review samples took ages to be returned to us.
they were damaged on their return journey
then coolermaster made the eisberg end of life
----------------------------
in all, a total cluster**** of a situation. really about as far from what myself and the OCUK marketing department wanted, especially on a tech labs product.
coolermaster are now backing OcUK and we have exclusive production runs in place for the eisberg which means that we are able to offer the product properly again.
for the time being, I am not pushing for any reviews to be done, simply because I don't have the time to be chasing stuff like that.
The units have been removed from sale for the time being.
The reason behind this is due to a unit failure that we are working with the manufacturer to resolve.
This is a one off incident but I have made the decision to halt sales until we are happy that the failure was a one off.
With this being an OcUK branded product, we wanted it to meet a certain level of quality and as such these precautionary steps needed to be taken.
The reason behind this is due to a unit failure that we are working with the manufacturer to resolve.
This is a one off incident but I have made the decision to halt sales until we are happy that the failure was a one off.
With this being an OcUK branded product, we wanted it to meet a certain level of quality and as such these precautionary steps needed to be taken.
we just got a new batch and the first one we did had the issue.
it was something we hadnt seen before but obviously this isnt the sort of thing I can ignore. anyone with a unit currently will not be affected.
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