**OcUK ULTIMA 7" IPS & 10" IPS SUPER-FAST TABLETS - SPECIAL PRE-ORDER PRICING!!**
- Thread starter Gibbo
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Soldato
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- 27 Dec 2009
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- Gillingham, Kent
Hi there
OK I've just had an update from UPS - Custom delays.
As such I seriously advice people change their orders to the Sumvision 10" to now guarantee a Christmas delivery as this is a major let down.
Hi Gibbo. Does this affect the OcUK Titan 10" as well, or were the ULTIMA's on a different shipment? Ordered one of the Titan's as brother-in-law's main present from the family and we're going to be a bit stuffed on the day if it's not here next week.
I know it's outside your control and not angry with you, just want to know mate. Thanks.
Hi there
OK I've just had an update from UPS - Custom delays.
As such I seriously advice people change their orders to the Sumvision 10" to now guarantee a Christmas delivery as this is a major let down.
Was exspecting this message to be honest at this time of year you cant exspect it to be plain sailing with customs
Hi there
OK I've just had an update from UPS - Custom delays.
As such I seriously advice people change their orders to the Sumvision 10" to now guarantee a Christmas delivery as this is a major let down.
Thanks for the update and I have amended my order. I do question what was meant by "GUARANTEED XMAS DELIVERY" in the original product description. What is "GUARANTEED" and what is the consequence of OCuk failing to meet the "GUARANTEE"?
BTW, I "GUARANTEE" you will win the lottery using 4 , 5 ,23, 30, 46, 49 but if you don't I would seriously "advice" (sic) you should have used different numbers
Hi there
OK I've just had an update from UPS - Custom delays.
As such I seriously advice people change their orders to the Sumvision 10" to now guarantee a Christmas delivery as this is a major let down.
Thanks for letting us know, much appreciated.
Hi Gibbo. Does this affect the OcUK Titan 10" as well, or were the ULTIMA's on a different shipment? Ordered one of the Titan's as brother-in-law's main present from the family and we're going to be a bit stuffed on the day if it's not here next week.
I know it's outside your control and not angry with you, just want to know mate. Thanks.
Hi there
The entire shipment is on the same delivery. It is with UPS, they are now saying they might deliver on Thursday but I am not really full of confidence.
Basically if you ordered the following, the options are:-
Ultima 7" - No real alternative sorry, apart from more expensive and faster Scroll Evoke
Titan 9" - OcUK 9" Nebula is identical unit, please swap to this by calling sales.
Titan 10" - No alternative sorry.
Ultima 10" - Sumvision 10" is same unit with more storage, I strongly advise to swap over to this.
There is a chance the delivery might arrive in time, but UPS keep shifting the date around and couriers are hard to trust at best of times but at this time of year its even more in the air.
Sorry guys but now we are completely in the hands of the couriers.
I agree, I think it is a brave move to guarantee anything that is out of your control, let alone delivery this close to Christmas.
That said if they come in Friday they could arrive Christmas Eve.
For those of us who are giving these as pressies, of course this is a risk none of us can take.
But over all this, the fact that there has been clear and honest communication is key, most companies would not stand and be counted!
That said if they come in Friday they could arrive Christmas Eve.
For those of us who are giving these as pressies, of course this is a risk none of us can take.
But over all this, the fact that there has been clear and honest communication is key, most companies would not stand and be counted!
I've removed the guaranteed from the product titles this morning.
When this order was originally done a few weeks ago, we though a pre-Christmas delivery would be easy, as did the factory building them.
But due to them getting components for the tablets delivered wrong and late, caused delays at the factory end. Then UPS have caused issues in trying to ship out.
Its proving difficult indeed but they shall be worth the wait.
Gibbo, regardless of the Christmas delivery thing, which is actually the better tablet? I don't hugely mind waiting for the Ultima, but if you're saying the Sumvision one is actually better at this pricepoint then I need to know whether I need to swap my order over. I'm massively confused!
Soldato
- Joined
- 27 Dec 2009
- Posts
- 2,727
- Location
- Gillingham, Kent
Hi there
The entire shipment is on the same delivery. It is with UPS, they are now saying they might deliver on Thursday but I am not really full of confidence.
Basically if you ordered the following, the options are:-
Ultima 7" - No real alternative sorry, apart from more expensive and faster Scroll Evoke
Titan 9" - OcUK 9" Nebula is identical unit, please swap to this by calling sales.
Titan 10" - No alternative sorry.
Ultima 10" - Sumvision 10" is same unit with more storage, I strongly advise to swap over to this.
There is a chance the delivery might arrive in time, but UPS keep shifting the date around and couriers are hard to trust at best of times but at this time of year its even more in the air.
Sorry guys but now we are completely in the hands of the couriers.
Thanks Gibbo. As others have said, the communication at the earliest opportunity is very much appreciated. Fingers crossed it'll still be here before Christmas.
Hi Gibbo,
For those who have ordered the Ultima 10", who at this moment are not going to switch to the Sumvision, because they are able to risk later delivery (i.e. on 27th, 28th Dec or 31st Dec), should the situation later change (due to further customs/courier delays) and they then have to switch to the Sumvision as the Ultima will not be delivered before the New Year, will you still honor the £149.99 on the Sumvision for these people after the price goes up today?
Hope this can be accomodated
Thanks
Diddy
For those who have ordered the Ultima 10", who at this moment are not going to switch to the Sumvision, because they are able to risk later delivery (i.e. on 27th, 28th Dec or 31st Dec), should the situation later change (due to further customs/courier delays) and they then have to switch to the Sumvision as the Ultima will not be delivered before the New Year, will you still honor the £149.99 on the Sumvision for these people after the price goes up today?
Hope this can be accomodated
Thanks
Diddy
Guys
The Sumvision's are nearly out and we can't get more of those until end of January.
Seriously in the last hour we've done 40+ of the Sumvision, so if you need guaranteed before Christmas delivery and ordered the 10" Ultima, please change over to the Sumvision as they will be sold out potentially by tomorrow.
I'd rather you guys with pre-orders got them before they are gone.
The Sumvision's are nearly out and we can't get more of those until end of January.
Seriously in the last hour we've done 40+ of the Sumvision, so if you need guaranteed before Christmas delivery and ordered the 10" Ultima, please change over to the Sumvision as they will be sold out potentially by tomorrow.
I'd rather you guys with pre-orders got them before they are gone.
Still doesn't help those that ordered the 7"
I appreciate the problem is out of your control, but I'm pretty miffed that you "GUARANTEED" delivery before x-mas. Surely, you only put such strong wording if your 100% sure you can fulfil the promise.
I have to be honest, this is the 3rd order in a row where I've had issues!
Soldato
- Joined
- 27 Dec 2009
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- Gillingham, Kent
Thanks Gibbo - just phoned up Sales and they allowed me to pay the difference and upgrade to the Sumvision. I'm £30 out of pocket, but I'm happy to pay this for a happy brother- and sister-in-law on Tuesday (and it should be a very happy brother-in-law as he's getting a better tablet out of it).
Again, thanks for letting us know about the potential issue as soon as you knew.
Again, thanks for letting us know about the potential issue as soon as you knew.
We were 100% sure, neither myself, the manufacturer could forsee there would have been issues with wrong parts being delivered for the build and then to add on top of that the courier delaying the order.
Basically everything that could go potentially wrong did go wrong.