they got me to run a pathping, pathping lvsdco-01-01.dcuonline.net
This is what he says....
As you can see from the following portion of the file you generated from us, you are not being allowed out of your own network.
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Brenden-PC.lan [192.]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% O2WirelessBox.lan [192.]
This outlines that 100% of your data is lost when it hits the 'O2Wirelessbox.lan' IP which should be a device in your network, possibly your router.
so I opened some ports up on the router, did everything he said I must in the email, ran the pathping again, I saw a lot more happening..... tried game again and crashed!!
I would try stopping all windows programs and services that are not necessary. I myself run vista 64 with nothing running. Not even an anti-virus program running. I check for viruses a few times a year and have never had anything reported.