*** Official SONOS Thread ***

I’m getting very tempted to pull the trigger on a sub mini,just checked in case I missed it , no 40% email for me, couple of 15% that I didn’t know I had.

The 40% off thing is starting to cause a bit of a stir, seems to be causing bad press from the people not chosen, found this reading around the internet, point two is really intriguing..

"While I fully understand that a company can do largely what it likes with regards to sales, marketing and customer engagement (as long as they are doing nothing illegal), I personally think Sonos should be considering this action carefully for two reasons:

  1. This particular situation is causing discord between members of the ownership community, because the generosity of the offer is becoming apparent, and there is a growing feeling of resentment between the “have” and “have-nots”. Not knowing why the discount is being offered, and the conjecture around that, is adding fuel to that discord. Some are considering (rightly or wrongly) that the very generous offer is going to S1-ecosystem holdouts, who may not be as deserving as they didn’t buy their way out of the legacy products “crisis” as many [more loyal?] owners did...so why are they being rewarded?
  2. Some have discovered that the single code can be used multiple times in Sonos’ ecommerce platform by merely changing one letter of the code. As such, some are using the code for themselves, testing which letter change makes a new valid codes, and then selling those to the “have-nots”. The potential is that it is either: (a) making the generosity of the offer even greater for those that received it, and possibly damaging Sonos’ bottom line because the cumulative volume of discounts they intended will be far exceeded; or (b) those new valid codes are actually codes that have legitimately been issued to others, but their use is depriving Sonos’ discount targets because the codes have been redeemed beneath them.
If this has gotten out of hand (which appears to be the case), I think this will not auger well for a company that is already financially struggling, as demonstrated by their falling star price and recent layoffs.

Over to you Sonos..."
 
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OK, first impressions very good, really transformed the sound, more than I was expecting. I set up with Trueplay and left all other EQ settings zero'd to start (loudness was on). In films the dialogue was instantly noticably clearer now the soundbar doesnt have to deal with bass duties, I have even turned off the speach enhancement, which I found essential before. Obviously the bass is also notably improved too, the super low rumbles in various scenes that were just not present before made me smile, I think the whole thing just sounds warmer, fuller. Listening to music is also a joy with the Sub, its funny, I was happy before, but I wouldn't want to remove sub now. Listening to music I did just tweak the EQ a smidge, +2 treble , +1 bass, +1 sub level, for me thats the super sweet spot but I couldn't really tell the difference in films. Overall impressed and happy, at retail pricing it was a bit steep for me, but worth it fro what I paid. Fyi, anyone can get the price above, you get 20% off your first credit order with the electronics retailer which rhymes with Terry, I just applied for credit and paid in full.
 
OK, first impressions very good, really transformed the sound, more than I was expecting. I set up with Trueplay and left all other EQ settings zero'd to start (loudness was on). In films the dialogue was instantly noticably clearer now the soundbar doesnt have to deal with bass duties, I have even turned off the speach enhancement, which I found essential before. Obviously the bass is also notably improved too, the super low rumbles in various scenes that were just not present before made me smile, I think the whole thing just sounds warmer, fuller. Listening to music is also a joy with the Sub, its funny, I was happy before, but I wouldn't want to remove sub now. Listening to music I did just tweak the EQ a smidge, +2 treble , +1 bass, +1 sub level, for me thats the super sweet spot but I couldn't really tell the difference in films. Overall impressed and happy, at retail pricing it was a bit steep for me, but worth it fro what I paid. Fyi, anyone can get the price above, you get 20% off your first credit order with the electronics retailer which rhymes with Terry, I just applied for credit and paid in full.

I got a mega deal with mine. 30% via Sonos and then paying with PayPal I got an extra £20 off.


In all I paid under £300 for it. I would say it’s worth £300 but I’m not sure it’s worth £429, for example.


I would LOVE to see a sub pro - dual 8inch sealed.


The Sub mini, IMO, sounds better than the Sub.
 
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Been having issues since I purchased my Sonos equipment where I’m unable to play playlists over a certain size using the Sonos app.

Apparently this is a known issue, and has been known about for a while. I’ve seen posts as old as 3 years about it.



Normally not too much hassle, but for the last 3+ months, the Spotify app has been terrible on my phone. Every time I switch to the app, or open it, it goes back to the home screen, even if I have a playlist open.

This has made for a very frustrating music-listening experience.



I’m on the phone to Sonos and all they can give me is workarounds and no solutions. Their workaround is to use the Spotify app which, as explained, has been very broken for me.



I’m very tempted to look into returning the entire kit as trying to listen to music is mega frustrating at the moment.
 
I’ve spoken with Sonos at length about this, and they recognise the issue has been persistent since 2020 at least.

However, they refuse to do anything about it, saying “their engineers are working on the issue”.



With the Spotify app being as broken as it is right now (a separate issue) there are multiple playlists I actually cannot play.



Must say I’m thoroughly disappointed with this. They said I could have returned within 100 days, but they’ve been saying they’ll fix the issue soon since purchasing the kit.



Selling would be tricky as well, since I would feel obliged to disclose that you can’t play certain playlists.



Honestly just really disappointed with the experience - my reservations about moving to a single ecosystem have, unfortunately, been proven correct.
 
I upgraded a perfectly working S1 system. And immediately started having issues. I have Sonos in 3 locations. Home and 2 restaurants. The S2 systems are crap and the S1 system is still working flawlessly.

If i play in 1 room and slowly add the other rooms its ok. Until I pause the music then i have to start again.. I have several stereo pairs and quite often only one side plays music... However the side that doesn't can still control the volume so its definitely connected.
 
Sorry if this has been asked before …

I’ve just got an Arc and am really impressed so far.
So I want to go all out and add Era 300s and a Sub.

Question is, since budget won’t allow just yet, which would you add first?
 
Sorry if this has been asked before …

I’ve just got an Arc and am really impressed so far.
So I want to go all out and add Era 300s and a Sub.

Question is, since budget won’t allow just yet, which would you add first?

SUB, the thing just adds more depth to everything, the bass on the ARC itself is good though, but yeah as mentioned sub first all day long.

Play something with a heavy bass track, this sub is a monster! I have to have mine on -3 sub volume., and it still shakes the house at times :D
 
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