*** Official Ubiquiti Discussion Thread ***

Have to say my experience thus far is mixed.

Whilst I get a signal through the whole house it seems that my phone leaps from 5ghz to 2.4 quite frequently once I get a few metres away (wall in between). This then drops the 200mbps down to 8, which is frankly ridiculous.

Not checked other devices, but always double check my wired desktop and that never moves from 220.

This drop is observed as short a distance as the top of the landing Vs hanging it over the stair rail on the lower floor. I'm somewhat shocked it drops off so quickly.

When I get a 5ghz signal though it's very good
 
Pug said:
Have to say my experience thus far is mixed.

Whilst I get a signal through the whole house it seems that my phone leaps from 5ghz to 2.4 quite frequently once I get a few metres away (wall in between). This then drops the 200mbps down to 8, which is frankly ridiculous.

Not checked other devices, but always double check my wired desktop and that never moves from 220.

This drop is observed as short a distance as the top of the landing Vs hanging it over the stair rail on the lower floor. I'm somewhat shocked it drops off so quickly.

When I get a 5ghz signal though it's very good
Click to expand...

I've split my 5GHz & 2.4GHz into separate SSIDs. It was partly for this reason, but also that one of my devices only works on 2.4GHz, but seems to have issues if there's also 5GHz available on the same SSID.
 
It's not great tbh and something I never had to deal with on my old mesh network, though that had 3 disks.

Hopefully it's more stable and I can plug another one I. To achieve the best of both, but I'm somewhat underwhelmed right now.

Edit: just tried splitting out the 5 and actually impressed, might be the right solution (high speed devices to 5, rest on 2)
 
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platypus said:
Hm how do I set my USG to respond to ICMP? I've been hunting around but can't find it. Fibre company want it enabled to run tests.
Click to expand...

Not checked on unifi as some devices just have a simple management option to enable ping, if not you can create a firewall rule on the wan interface to allow icmp echo-reply, if it’s just your fibre company then you could also limit to their source addresses, just ask for the ip or range that will be pinging you.
 
platypus said:
Hm how do I set my USG to respond to ICMP? I've been hunting around but can't find it. Fibre company want it enabled to run tests.
Click to expand...

Create a firewall rule in the 'WAN LOCAL' section. This is mine:
mSGciN2.png


If you want to limit it a specific IP or IP range then add that into the source section.
 
Has anyone had issues getting remote access working on a cloudkey before? My own network at home is using a UDM and it works no problem without me having had to set much up. However I'm setting up a USG/Cloudkey for someone and network.unifi.ui.com sees it as online but when connecting ends up at 'Connection failed.'

Loads of search results come back to installing a different Java version - but this wouldn't apply to a CK? One thing I've noticed different between my own setup and this one; from network.unifi.ui.com shows the local address for the controller under host, wheres mine shows the external wan IP instead.

Any ideas?
 
All the cloud keys work on remote access. That’s generally how they’re configured. Are you using Launch using Cloud?

So you go to UniFi.ui.com and if it’s listed then you click ‘launch’ and it opens the controller. Does that not work?
 
WJA96 said:
All the cloud keys work on remote access. That’s generally how they’re configured. Are you using Launch using Cloud?

So you go to UniFi.ui.com and if it’s listed then you click ‘launch’ and it opens the controller. Does that not work?
Click to expand...


Yep that's what I thought - it should 'just work'. After I click launch it opens a new window and show a spinning circle with 'checking network' then after a minute fails with a 'connection failed' message. Controller and cloudkey firmware are up to date.
 
Was it a new Cloud Key? It sounds like the MongoDB database is corrupted. Format the SD card and factory reset the UCK. Then try again.
 
Mounted my first G3 Flex today. Previous owner had cat5e already installed, unfortunately I had to recrimp the cable though.

31UFJCLl.jpg
 
For the price they're actually really impressive. I'm using the 'Professional' mounts for them, which provide better weather resistance and allows you to mount them upside down.
 
The G3 Flex is still overpriced for what it is, but comparitively to the rest of the range they come across as very well priced.
I have two of them and was expecting them to be terrible compared to the G3 Pros.
 
Ice_Black said:
Which Ubiquiti WIfi (ceiling fitting) to cover upstair and downstair coverage? It is semi-detached house.
Click to expand...

Budget? Number of clients? 2x2 clients, 3x3 clients or 4x4 clients? The first of the new 2x2 WiFi6 access points has just been released in the US and they’ll be in Europe early in the new year so you might want to wait for those.
 
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