While there is nothing wrong with my Synology, I have a few annoying irks. For example, my DS1621XS has a fan that comes on and off, which is even louder than when it's on full speed, so I have had to run it in the loft to get around that but I believe the 8-bay units don't have this issue due to using 120mm fans. The XS unit, which runs the Xeon CPU, has a higher idle power than the Plus mode with the AMD CPU. That's a fairly minor one, but the main one for me is the vendor drive locking as an example if you want to use SSD's the Synology branded ones are around £1000 for a 4TB drive when you can get a ~8TB enterprise drive for a lot less than that or something like a WD Red for 300-400 or so.
I have looked at Qnap as well which seems to offer better hardware than the Synology counterparts but not sure on the software side.
So, I have been looking at a white-box solution. The issue I am finding here is the MB size / PCIe slot and lanes but I am set on using Kioxia drives